With four international terminals covering departures from the UK’s busiest airport, making a poor choice for parking could lead to a stressful dash to the check-in desks or even a missed departure.

This won't be a problem for travellers booking Heathrow Airport Terminal 2 parking through APH. With our easy-to-use online booking system, you’ll be able to select the likes of Official Heathrow Meet & Greet Terminal 2 to ensure you’re boarded and ready to fly in plenty of time.

Take a look at the table, below, for a quick guide to the wide range of parking at Heathrow Airport Terminal 2 available through APH.

Car ParkParking Type
Customer Rating
Transfer TimePark Mark
Price From (per week)
Edward Lloyd Meet & Greet
Edward Lloyd Meet & Greet Heathrow Airport 1

Meet & Greet
(1188 Reviews)

Walking time 1 - 6 minutes
parkmark logo
Park Giant Meet & Greet Parking
Park Giant Meet & Greet Parking Heathrow Airport 1

Meet & Greet
(1083 Reviews)

Walking time 1 - 6 minutes
parkmark logo
Maple Parking Express Park & Ride T2 & T3
Maple Parking Express Park & Ride T2 & T3 Heathrow Airport Maple Park And Ride T2 And T3

Off Airport
Awaiting reviews

Transfer time 10 minutes
parkmark logo
Maple Parking Meet & Greet Terminal 2 & 3
Maple Parking Meet & Greet Terminal 2 & 3 Heathrow Airport Maple T3 And4

Meet & Greet
(49 Reviews)

Walking time 2 - 10 minutes
parkmark logo
MBW Meet & Greet
MBW Meet & Greet Heathrow Airport 3

Meet & Greet
(477 Reviews)

Walking time 2 - 8 minutes
parkmark logo
APH Meet & Greet
APH Meet & Greet Heathrow Airport 1

Meet & Greet
(3 Reviews)
parkmark logo
Parkair 24/7
Parkair 24/7 Heathrow Airport Parkair

Meet & Greet
(219 Reviews)

Walking time 1 minute
parkmark logo
evPark Giant Meet & Greet Parking
EvPark Giant Meet & Greet Parking Heathrow Airport 3

Meet & Greet
(54 Reviews)
parkmark logo
Parkair 24/7 with Premium Wash
Parkair 24/7 With Premium Wash Heathrow Airport Parkair 247 With Premium Wash

Meet & Greet
(4 Reviews)
parkmark logo

Park Mark Safer Parking Award – Why It’s So Important

With more than 16million travellers passing through Heathrow Terminal 2 annually, parking in this densely populated western outreach of the capital is always going to be in high demand – making it a profitable proposition for unscrupulous operators. 

We all love a great deal when it comes to the less glamorous aspects of our big trip – such as airport parking – but cutting corners could end up costing so much more than you could ever hope to save.

For this reason, the Park Mark Safer Parking Award is a vital tool to help prevent travellers falling into the hands of parking bandits operating around Heathrow’s four terminals.

Using this professional body can help ensure your vehicle is cared for by legitimate parking firms who won’t leave cars parked on derelict waste ground, city streets or unprotected public car parks.

The Park Mark Safer Parking Award helps travellers who are flying from Heathrow Airport Terminal 2 have confidence the parking operator will care for their car in a legitimate security-protected car park.

As a Police Crime Prevention Initiative, the Park Mark Safer Parking Award is designed to help cut the instances of actual crime or the fear of it in car parks across the UK as a whole – including airports.

We are proud supporters of the Park Mark Safer Parking Award and its remit to ensure safe and legitimate Heathrow Airport Terminal 2 parking for all travellers flying from the UK’s busiest airport.

Heathrow Terminal 2 Parking Reviews

Along with the Park Mark Safer Parking Award, APH is determined to provide a full and transparent service with the help of independent customer reviews covering all our parking at Heathrow Airport Terminal 2.

The reviews you’ll find on APH are collected by Trustpilot, an independent company that works with large household names to ensure customers read the real story about the services we offer.

Additionally, it’s a great way for suppliers to monitor what they’re doing well and not so efficiently – helping them make the adjustments needed to offer the very best service to travellers.

These reviews will help travellers select the best and safest parking at Heathrow Airport Terminal 2.

Through our work with Trustpilot, we can guarantee the product reviews published on the APH website have not been vetted or edited to create a false and misleading impression of products offered. With Trustpilot taking charge of reviews, there really isn’t anyway for Heathrow Airport Terminal 2 car park operators to hide from the spotlight of consumer opinion.

Along with offering access to safe and secure airport parking for Heathrow Airport Terminal 2 through the likes of NCP Flightpath Terminals 2 and 3, Heathrow Airport, APH can also offer some of the best-priced services, too.

Of course, while we always work hard to offer competitive prices to our customers, there are additional tips that savvy travellers can follow to cut even more cash from their bill for Heathrow Airport Terminal 2 parking.

Take a look at these real-world money-saving tips from APH, which can genuinely help cut the amount you’ll pay for parking.

Book early to save on your Heathrow Airport Terminal 2 parking

Looking to book some Heathrow Terminal 2 parking at the likes of Official Heathrow Meet & Greet Terminal 2? Read on to find out how choosing the right time to book could return significant savings.

Prices for parking at Heathrow’s Terminal 2 vary across the year, with changes in demand reflected in how much you’ll be asked to pay at any given time.

No one likes price hikes associated with events such as school holidays and the Christmas period, but the reality is smart travellers can use these times to save cash instead of paying more.

With our ‘insider’ knowledge, we can reveal to APH customers the best times to book parking at Heathrow Terminal 2.

The historical data we have on pricing for airport parking products gives us unique insight into trends, allowing APH to create a ‘schedule’ for the best times to make your booking – regardless of when you’re travelling.

While this is information that some businesses would like to guard to maximise their own profits, we’re sharing it to help you – the travelling public – get the best deals and save more money to spend on their holidays.

Taking a look at prices from our data, we can see that a reservation made six months before departure day could cut more than 45% when put alongside Heathrow Terminal 2 parking booked just a week before departure.

Putting that in real-world cash terms, a week’s parking at Heathrow Terminal 2 could cost from around £131 if bought seven days before departure. This figure compares with just £72 for purchases made six months before flying.

The graph below offers an indication of the average savings that could be made when booking parking, such as Smart Park Meet & Greet, at Heathrow Airport Terminal 2.

Heathrow Airport when to book airport parking

Prices are correct at time of writing and subject to change

Opt for park and ride parking

 Are you looking for secure parking for your journey from Heathrow Terminal 2 that’s also one of the cheapest legitimate services on offer? You can make even more savings with off-airport park and ride from the likes of Good To Go Drop & Ride Terminal 2.

Heathrow Airport Terminal 2

Here’s the parking we currently offer at Heathrow Airport Terminal 2.

Car Park Parking Type Transfer Time Price From (per week)*
MBW Meet & Greet Meet & Greet 2 - 8 minutes £170.00*
Edward Lloyd Meet & Greet Parking Meet & Greet 1 - 6 minutes £145.00*
Park Giant Meet & Greet Meet & Greet 1 - 6 minutes £140.00*

*prices based' on 1 weeks parking

Join-up for great deals

Unlike many cash-saving tips, APH is offering genuine, real-world options to save money right now.

For our first saving, you won’t even need to move from where you’re sitting right now. Simply scroll to the bottom of this page and join the APH email mailing list right now.

What’s in it for you? It’s simple – instant savings of at least 10 per cent for entering your email address!

Along with the opportunity to start saving money on the cost of your parking at Heathrow Airport Terminal 2, you’ll also be among the first to hear about deals and sales we’re offering.

Getting your trip off to the perfect start begins with selecting the best parking at Heathrow Terminal 2.

From park and ride, to on-airport and meet and greet, here’s our guide to help you decide what’s right for your departure day.

Below you’ll find our at-a-glance guide to the types of parking offered – along with the likes of cost considerations and transfer times – followed by a full description below.

Heathrow Airport parking types

Here's all you need to know about finding the best Heathrow Airport Terminal 2 parking for your requirements.

On-airport parking: How it works

If you’re looking for fast, safe parking from a provider you can trust, on-airport services will tick all the boxes.

Typically operated by the airport itself, you'll expect high levels of security and fast access to the departure area. Choosing the likes of Good To Go Park & Ride Terminals 2 & 3 will leave you just 7-15 minutes away from the check-in desks.

Just make sure you book the right car park for your departure terminal, because many won’t offer transfers to alternative locations on the airport.

Using on-airport parking is easy, too. Drive to the airport, enter the car park, find a bay then take the short transfer ride to the Terminal 2 check-in area. You’ll also be able to keep your keys.

These car parks enjoy the benefits of tight security you’d expect within the perimeter of the UK’s busiest airport complex.

Heathrow on airport parking process

Best for: Anyone who’s in a rush, or who wants to park at the airport – avoiding the need to hunt down off-airport car parks in the busy west London suburbs. Just park and fly with on-airport parking at Heathrow Airport Terminal 2.

Off-airport parking: How it works

Holidaymakers and business passengers looking to grab a great deal and reputable parking should take a look at the off-airport park and ride services we have on offer for Heathrow Airport Terminal 2.

Services such as Good To Go Drop & Ride Terminals 2 offer safe, reputable parking at some of the cheapest prices around the airport.

It’s a simple service to use too. In fact, just drive to the car park and take one of the regular 7-15-minute transfers to the terminal doors.

Buying parking through APH means your vehicle will be looked after in a security-protected car park while you travel. Expect CCTV, security fencing and barriers along with manned patrols operating 24 hours a day.

Heathrow airport off airport parking

Best for: Anyone who wants cheap parking – and reliable secure parking.

Meet and Greet parking: How it works

Meet and greet parking at Heathrow Terminal 2 cuts journey times by skipping the need for taking transfer buses. Simply drive straight to the terminal.

Booking meet and greet parking from providers such as MBW Meet & Greet will also save a lot of stress come departure day.

No need to motor away from the airport to car parks in outlying areas of west London, or catch crowded transfer buses – simply drive straight to Terminal 2!

Head to the meeting point – typically just a few seconds’ walk from the terminal doors – give your keys to the uniformed driver, grab your luggage and head into the Terminal 2 building.

While away, your car will be looked after and parked in a nearby security-protected compound. Most of the meet and greet services offered by APH are holders of the Park Mark Safer Parking Award.

Heathrow airport meet and greet parking

Best for: Anyone travelling with infants, mobility issues or bulky sports equipment will love this type of parking at Heathrow Airport Terminal 2. Fast, effective and stress-free parking for all.

Avoiding the stress of early morning traffic is easy when you book a hotel and airport parking package for your trip from Heathrow Terminal 2.

Along with anxiety-free travel, combining parking with a hotel can offer some great deals.

Find out more about hotel and parking packages at Heathrow Airport Terminal 2 and how it could be the solution for your upcoming trip.

Get ready for your journey from Heathrow Airport Terminal 2 by preparing a route to your car park. Use the map on this page to help ensure you arrive at the check-in desk with plenty of time to spare.

Get your holiday in the air with APH...

Heathrow Airport Terminal 2 Guide

History of Heathrow Airport Terminal 2

The original Terminal 2 was Heathrow’s oldest terminal. Opened in 1955 as the Europa Building, it was designed by British architect Frederick Gibberd along with the adjacent Queen’s Building, which became the operational offices of the BAA (British Airports Authority).

Over the course of its lifetime, the first Terminal 2 welcomed over 315 million passengers and, although it was designed to handle only 1.2 million passengers per year, by the time it closed in 2009 it had often had to accommodate around eight million.

The building was finally demolished in 2010 to make way for a brand-new, much larger terminal to be built on the site of the old building and the neighbouring Queen’s Building, which was demolished in 2009.

The new £2.5bn terminal opened in June 2014 and was named the Queen’s Terminal. The five-storey main building is Terminal 2A and the 522-metre-long satellite pier, which runs parallel to the main building, is Terminal 2B. The two are connected by an underground tunnel. Although the lead architect for the new terminal was Spanish Luis Vidal + Architects (LVA), the initial design was provided by an award-winning British firm, Foster + Partners.

In 2018, Terminal 2 saw 18.5 million passengers pass through its doors. It currently has the capacity to handle 20 million, with 60 check-in desks, 66 self-service check-in kiosks and 60 bag drop facilities. Terminal 2A has 12 boarding gates, while Terminal 2B has 14.

Connecting to other terminals 

Heathrow has four operating terminals: Terminal 2, Terminal 3, Terminal 4 and Terminal 5. Terminal 2 is the base for the Star Alliance airlines and China Airlines, China Eastern and several non-aligned airlines.

You can walk between Terminals 2 and 3 via a pedestrian underpass in around 10 minutes.

To reach Terminals 4 and 5, you can travel for free on London Underground services within the airport. You will need to use a Transport for London Oyster Card or a contactless card to activate the ticket gates, but you will not be charged.

You can also use the Heathrow Express and Elizabeth Line trains free of charge within the airport; tickets can be obtained from the ticket machines within the station.

Allow around 20 minutes to travel between Terminal 2 and Terminal 4 or 5.

Always check which terminal you are flying from with your airline or travel agent before making any travel or parking arrangements.

Book Heathrow airport hotels and parking


The check-in area in Terminal 2 is on level 5. Overhead screens advise the zone for your airline and the bag drop area. There are self-service check-in kiosks available for all airlines and assistance is on hand if you need help printing your boarding pass.

You should arrive at Terminal 2 three hours before departure for long-haul international flights and two hours before European and domestic flights. Gate numbers are announced approximately 45 minutes prior to departure.

You can save time by checking in online before you come to the airport, or by using one of the self-service check-in kiosks and bag drop zones at the airport. Most airlines let you check in online around 24 hours prior to departure.

Main travel connections

By car

If you are travelling by car along the M4, exit the M4 at Junction 4 and follow the signs to Terminal 2. If you are travelling via the M25, exit at Junction 15 and follow the signs.

Terminal 2 postcode: TW6 1EW.

Don’t forget to book airport parking in advance to be sure of the best prices and availability. If you have an early flight departure, you might want to consider

airport parking and hotel packages.

By coach or bus

The main coach and bus station is located between Terminals 2 and 3, right above the London Underground station. You can access Terminal 2 by a walkway below the station.

Several coach companies offer services to and from Heathrow, as follows:

National Express with free WiFi on board, leather reclining seats and air conditioning.

Megabus with free WiFi, charging points, extra leg room and toilets on board.

RailAir connects Heathrow Terminal 2 with Guildford, Reading and Woking railway stations.

The Airline (Oxford Bus Company) operates 24 hours between Heathrow and Oxford and also serves Gatwick and High Wycombe.

Most local buses into London are run by Transport for London. Payment is by Oyster Card, Visitor Oyster Card, Day Travelcard or contactless card.

For other bus and coach routes, check Traveline.

By rail

Terminal 2 shares its London Underground station with neighbouring Terminal 3; you can access Terminal 2 from the station by a pedestrian subway. Heathrow Central station, for the Heathrow Express and Elizabeth Line, lies below the London Underground platforms and is also accessible by a pedestrian walkway.

There are several ways of getting to and from Heathrow Terminal 2 by rail.

The Heathrow Express links Heathrow Central directly with Paddington Station in central London; departures are every 15 minutes and journey time is approximately 15 minutes.

The Elizabeth Line, which opened in 2022, links Heathrow Central with several stops in west London and even more in central London. Journey time from Paddington is approximately 35 minutes.

The London Underground Piccadilly Line runs between central London and Heathrow; Terminal 2 is in Travelcard Zone 6 and the journey time is approximately 50 minutes.

Drop-off zones

Free drop-off

You can drop passengers off at the Terminal 2 and 3 Long Stay car park, where parking up to 30 minutes is free of charge. Passengers then take the free shuttle bus to the terminal.

Terminals 2 and 3 Long Stay car park

Heathrow Airport

Eastern Perimeter Road



Postcode: TW6 2SB

Pay drop-off

The pay-for drop-off zone is located right outside the entrance to Terminal 2 and costs £5.00 each time you enter. There are no entry barriers; your vehicle’s registration number will be picked up by the Automatic Number Plate Recognition (ANPR) cameras and payment can be made online or by telephone: 0330 008 5600.

You can pay for a single drop-off or pre-pay for multiple drop-offs.

Failure to pay will result in a Parking Charge Notice (PCN) of £80.00, which is reduced to £40.00 if paid within 14 days.

Exemptions are in place for Blue Badge holders, and you can apply online for a Blue Badge discount.

It is not permitted to use the drop-off zone for picking up passengers. For pick up, use the Short Stay car park.

Short Stay car park charges

The Short Stay car park at Heathrow Terminal 2 offers convenient, secure parking just a few minutes’ walk from the terminal entrance. The Short Stay car park is the best place to park if you are picking up incoming passengers at Terminal 2 and there is no need to book; you can turn up and pay on the day.

Terminal 2 Short Stay car park charges:



0-29 minutes £6.00
30-44 minutes £9.50
45-59 minutes £12.70
1-2 hours £16.00
2-3 hours £19.40
3-4 hours £23.30
4-5 hours £29.30
5-6 hours £37.70
6-9 hours £51.40
9-12 hours £67.30
12-24 hours £83.30


Height restrictions

Terminal 2 Short Stay car park has a height restriction of 2.05m (6ft 9in). There is, however, a designated area for over-height vehicles up to 3.0m; the minimum charge is £15.30 for up to two hours.

Alternatively, select from one of many other airport parking options for Terminal 2.

Fast Track security lane

Heathrow’s fast-track service for security is currently closed for online bookings. Check with your airline if your ticket includes a fast-track service they or their partners provide.

For all other passengers, please check here for updates to online bookings.

Special assistance and disabled facilities

Special Assistance

Pre-book special assistance with your airline, tour operator or travel agent at least 48 hours prior to travel and you need to let them know if you intend to take your own mobility devices, such as a wheelchair or scooter.

If you have booked assistance, you should receive check-in instructions with your booking. As a rule, however, plan to arrive at the airport three hours prior to your scheduled flight departure.

Once at the airport, you’ll find help points in the airport car parks, rail and bus stations, and the forecourt of Terminal 2. Use these help points to request assistance to the terminal buildings. You can also call 020 8757 2700 to arrange help from your vehicle or drop-off location.

Within the Terminal 2 building, you’ll find the special assistance area on the departure level, behind Zone C, near the entrance to security. Once through security, the airside special assistance point is next to the children’s play area and B gates.

Disabled parking

There are Blue Badge spaces in the Terminal 2 Short Stay and Long Stay car parks. The Short Stay car park is located close to the access route to the terminal. The Long Stay car park, they are nearby the shuttle bus stop or the car park office.

Alternatively, select from a range of Meet & Greet parking services, including evParkGiant, which will charge your electric vehicle for you while you are away.

Note that the roads around Heathrow do not operate the Blue Badge scheme and any unattended vehicles will be towed away.

Dedicated seating

You’ll find dedicated seating within the special assistance areas before and after security. Before security this is on the departure level, near to Zone C; after security, follow the signs to the B gates.

There is also reserved seating within the general seating areas in Terminal 2. These are marked by signs and generally offer:

  • low-level flight information screens
  • an induction loop
  • arms on both sides of seats
  • space for wheelchair users


Most toilet facilities in Terminal 2 include a unisex, wheelchair-accessible toilet. Some of these are located within the ladies’ and men’s toilets.

Changing Places

There is Changing Places facility after security on the departures level, opposite Gate B47, and also on the arrivals level, opposite Gate 18.

Quiet area

Although there is currently no dedicated quiet room at Terminal 2, if your flight departs from a B gate then you’ll find the B gates are generally much quieter than the main departures hall in Terminal 2A. If your flight departs from an A gate, then head towards the Special Assistance area and you will usually find a quiet space.

Hidden disabilities

Sunflower lanyards are available at the assistance desk in the check-in area on level 5, behind Zone C. The sunflower lanyard is a discreet way for airport staff to recognise people with hidden disabilities, who may need additional support while in the airport.

Family facilities

Heathrow Terminal 2 provides an array of family-friendly facilities including a play area, baby-change rooms and a click-and-collect baby milk service.


When travelling through Heathrow security with an infant, you are allowed to take enough baby food, sterilised water, prepared baby milk and expressed breast milk (up to two litres) for your journey. Expressed breast milk may also be taken through security even if you are travelling without your infant. Expressed milk must not be frozen and must be carried in hand luggage. Any additional liquids must be packed in checked-in luggage.

Baby changing

You’ll find baby-changing facilities before and after security in all Heathrow terminals, mostly next to the toilets. Just look for the Babycare symbol.

Click-and-collect baby milk

Heathrow offers a reserve and collect service for baby milk and baby food products, which means you can order baby products in advance to collect from the Boots store after you have passed through security.


If you are travelling with a pushchair, you can usually take it right up to the gate when you board your flight. Please check in advance with your airline. 

Play areas

Terminal 2’s Soft Play Area is located near the entrance to B gates. This has been designed for children up to nine years and all children must be accompanied by an adult. They will need to wear socks.

Opening times: 06:00 – 21:00 daily.

Business facilities

Business travellers will find a variety of facilities in Terminal 2 including a Plaza Premium Lounge and Regus meeting rooms.

Plaza Premium Lounge

A spacious, peaceful environment away from the crowds, with private resting suites, wellness spa and massage services. Enjoy complimentary food and beverages, unlimited WiFi and charging ports. Maximum stay is three hours.

  • Opening times: 05:00 – 21:00
  • Price from £40.00 per adult

Meeting rooms

Regus operates a drop-in business lounge, with private meeting space.

  • Opening hours: 07:00 – 19:00
  • Tel: 0870 880 8484


There is a multi-faith prayer room in the departures area of Terminal 2 near to Gate A21. This room is designed to offer a quiet retreat for prayer and meditation and is open 24 hours a day to people of all faiths.

In addition, St George’s Chapel and Garden of Remembrance is open for private prayer Monday to Friday 11:00 – 13:00. Follow the signs from Heathrow’s Central Bus Station; it’s a walk of around 200 metres.

Food and drink

There is no need to go hungry or thirsty at any time of day in Terminal 2. Grab a coffee-to-go or sit down for oysters and bubbles; from light bites to dine-in restaurants, you’ll find a wide range of food and drinks from around the world both before and after security.

For gluten-free options, check out our guide to gluten-free eating at London airports.

Before security

Costa - Italian coffee, sandwiches and pastries - Opening times: 24 hours

The Queen’s Arms - Airport views for plane spotters - Opening times: 05:00 – 22:00

After security



Opening hours

Big Smoke Grills, tacos and pub classics, burgers, steaks, tacos, and more First flight - last flight
Caffè Nero Handcrafted coffee, Italian delights, pastries, sandwiches, and more 05:00 - 22:00
Caviar House & Prunier Seafood bar, award-winning wines, steak, caviar, and more 06:00 - 21:30
Heston’s The Perfectionist Café Exceptional food – fast food, sandwiches, and more 07:00 - 17:00
Leon Mediterranean food, salads, and more First flight - last flight
London Pride by Fullers Featuring a specially crafted Terminal 2 lager, beer, wine, and more First flight - last flight
Pret a Manger Classic fresh Pret fare, sandwiches, salads, and more 04:45 - 22:00
Shan Shui A taste of old Shanghai, chinese food, noodles, and more 08:00 - 22:00
Wondertree Fresh food from around the world, salads, and more First flight - last flight



Caffè Nero - Handcrafted coffee, Italian delights

Opening times: 05:30 – 22:00

Smoking areas

There are designated zones for smoking outside the terminal building. No smoking is permitted once you have passed through security, including for those who are connecting from one flight to another. The same restrictions apply to e-cigarettes.

If you are carrying cigarettes in your hand luggage, check with your airline that they will be allowed on board the aircraft.

Water fountains

There are free water refill stations in Terminal 2, mostly near the toilet facilities.

Duty-free shopping

Heathrow has three World Duty Free stores in Terminal 2. Services include reserve and collect, which means you can shop in advance at home, reserve your items, and collect them at the airport, as well as a complimentary personal shopping service. 

World Duty Free – main store

Level 4, after security, Gates A1 – A26

Opening times: 05.00 – 22.00

Tel: 078 2545 2695

World Duty Free – second store

Level 1, after security, Gate B31

Opening times: 07.00 – 20.00

Tel: 020 8976 7623

World Duty Free – express store

Level 5, after security

Opening times: 07.00 – 20.00

Tel: 020 8976 7623

There is also World Duty Free store in international arrivals.

Charging points

Device charging points are available throughout Terminal 2, both before and after security. These are compatible with UK and European plugs as well as with USB cables.

EV charging points

Electric vehicle (EV) charging points can be found at the following car parks in Heathrow:

All Short Stay car parks

·      7kW slower chargers

·      type 2 7kW

MBW Meet & Greet

subject to availability

15 per charge or £35 during busy periods

extra £25 if vehicle needs to be taken off site

NCP car park

2 chargers


Polar Network

Purple Parking T2 and T3

3 chargers

43kW and 50kW

Polar Network

You can also book Meet & Greet parking which includes electric vehicle charging while you are away.

Internet access

Free WiFi is available throughout Terminal 2, and it is certified as “Friendly WiFi”, which means it is safe for children to use.

On your device, choose _Heathrow Wi-Fi and follow the on-screen instructions. Once registered, you'll receive free WiFi for the duration of your stay at the airport. If you need help accessing or using Heathrow WiFi, you can call Customer Care on 0808 189 1365.

Luggage trolleys

Luggage trolleys are available in the terminal building, airport car parks, bus/coach station and rail/underground station. They are free of charge. Trolleys from the baggage claim area can be taken to car parks, the bus station or rail station access points. Note that trolleys cannot be taken through security and are not permitted in the departures area.

Luggage lockers

You can store your luggage with Left Baggage, who you’ll find in the arrivals area of the terminal. Baggage delivery and bag-wrapping services are also available. Luggage can be stored for a few hours or a few days.

Left Baggage

Terminal 2

Arrivals, main concourse


Opening hours: 06:00 – 22:00

Pre-book baggage storage online or pay in store on the day.

Currency exchange

Currency exchange at Heathrow Terminal 2 is provided by Travelex. You can pre-order your currency and collect from the Travelex store on the day. No commission or click-and-collect fees are charged on online orders.

There are also ATMs in the terminal that offer withdrawals of certain different currencies.

Before security



Level 5 (upper level)

Next to Special Assistance

Tel: 020 8976 7623

Opening times: 06:00 – 20:00

After security



Level 5 (upper level)

Next to WHSmith

Tel: 020 8976 7623

Opening times: 06:00 – 20:00


Well Pharmacy

Located inside WH Smith in the departures hall after security, Well Pharmacy has a consultation room and pharmacist on hand for travel advice and support.


There are three Boots stores in Terminal 2. Baby milk and baby food products can be pre-ordered and ready for collection after you have passed through security.

Terminal 2 – after security

Departures level

Opening times: 05:00 – 22:00

Terminal 2 – after security

Level 2, Gate B35

Opening times: 05:30 – 22:00

Terminal 2 – arrivals

Level 1

Opening times: 05:30 – 22:00

Help points

Help Call Points can be found in many locations across the terminal. Calls made from a Help Point are answered by Heathrow’s Airport Operations Centre. Press the button and wait for someone to answer before speaking.