Help and Contact
Our contact centre is currently closed.
Due to the ongoing COVID-19 Pandemic, the majority of our staff continue to be furloughed. We have a small skeleton staff available to process urgent email requests for travel in the next few days. Our telephone lines will remain closed at this time. We apologise for any inconvenience this may cause, and thank you for your patience at this time.
Please help us by requesting any amendments or cancellations via your myAPH account to ensure these are processed within your booking terms and conditions.
You can log into myAPH or create an account here.
I need help with an existing booking
When you have a booking with APH, it’s so easy to make changes to your booking online.
Choose what you would like to do with your booking from the list below:
Cancel:
Cancel bookingI need help with my myAPH account
Your myAPH account can be easily be managed on APH.com, simply select what you would like to do with your account from the list below:
Manage your communication preferencesView your bookings
Forgotten/reset your password
Frequently asked questions
Become an APH affiliate
Find out how APH.com can work with your brand to help build revenues from the fast-growing travel extras sector. From airport parking to hotels and lounges, we’ve products and solutions to help discover new revenues for your brand. See how we can work together here.
Become an APH affiliateSend us a message
Contact information
Head Office
Snow Hill, Copthorne, Crawley
West Sussex, RH10 3EQ
Registration number: 1539777
Top questions answered
As we have been in business for almost four decades, we understand our customers have anxieties and questions before travelling. If you cannot find the help you are looking for on this page, why not visit our FAQs page to get your question answered?
View FAQ page