We’ve been in the airport parking business at Gatwick for 39 years now so we know we’re doing something right! However, it’s when our customers tell that we’re doing well that really counts.
As well customers voting us Best Airport Parking Company for 9 years running at the British Travel Awards, they also give us their feedback week in and week out about what we’re doing well and what we need to improve as part of our service.
That’s because every customer who parks at APH receives a customer satisfaction survey after they return home from their trip, asking them about every aspect of their parking experience from their booking right through to leaving the car park on their return.
We love reading the comments from customers about APH’s Gatwick parking – the good and the bad – and post every one of them on a weekly basis onto aph.com. It’s only by knowing what we do well and what we’re not doing so well at that we can improve our service.
APH Parking Gatwick Reviews
Here are a few comments from our customers:
- Herbert – “
The new car park for Gatwick flights is spacious, easy to find and secure. Will be even better when the road works to the site are completed.
I have used APH parking many times and could not fault their service!”
Tom – “I am a regular user of APH and find them excellent value. The new park has improve the service.”
Joanne – “Always friendly staff welling to help.. never have to wait to wait long for a bus great value for money. Used multiple times never had a problem.”
Lynda – “New site – excellent signage on roads beforehand. Much easier to find.
Have used APH for many years and hope to continue. Well done APH”
Michael – “New location cuts time fractionally. Service as efficient and friendly as it’s always been”
* All APH Gatwick customer satisfaction scores and reviews are correct at time of publication 27/11/2019.