APH Gatwick Airport Parking Reviews

We’ve been in the airport parking business at Gatwick for 41 years now so we know we’re doing something right!  However, it’s when our customers tell that we’re doing well that really counts.

As well customers voting us Best Airport Parking Company for 11 years running at the British Travel Awards, they also give us their feedback week in and week out about what we’re doing well and what we need to improve as part of our service.

APH Gatwick ReviewsThat’s because every customer who parks at APH receives a customer satisfaction survey after they return home from their trip, asking them about every aspect of their parking experience from their booking right through to leaving the car park on their return.

And now we’re pleased to be able to share those comments and experiences of APH Gatwick with everyone via our website’s page on Gatwick airport parking.

Is APH parking Safe?

APH Gatwick parking has always worked tirelessly to offer the very best of secure parking at Gatwick Airport. This is why we’re passionate about always taking security one step further, and making sure travellers have complete confidence that their vehicle is safe, secure and being watched over at all times.
With the latest computer-controlled digital CCTV covering the entire site, barrier-controlled entry and exit systems and full floodlighting over the entire site, the APH Gatwick parking team can care for vehicles throughout the day and night – 365 days a year. When it comes to security, APH has no blind-spots.

We love reading the comments from customers about APH’s Gatwick parking – the good and the bad – and post every one of them on a weekly basis onto aph.com.  It’s only by knowing what we do well and what we’re not doing so well at that we can improve our service.
APH Gatwick best reviews

Here are a few comments from our customers:

  • Phillip M – “Great place to park your car. Clean, bright spacious site nice toilets and above all staff very helpful and cheerful
  • Ashley B – “Def recommend. Staff here go above and beyond to make sure everything ran smoothly. Well done guys”
  • Silviu I- “Great car parking service to park your car while away”
  • Shelagh H- “Plenty of space easy to find and great value for money”
  • Norbert B- “APH Gatwick Airport Parking is a really useful company , it’s easy to book online . The location is just 10-12 minutes away from Gatwick Airport. The parking station it’s easy to find , there you can find clean toilets as well. Reception guys are friendly, you need to leave the keys to them and they will park for you. You will receive a little paper with a phone number and a reference code what you need to text them when you are landing. APH you done a good job for a first impression. Thank you!”

APH - Gatwick Airport Parking
4.6
Based on 1675 reviews
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Paul Harris
Paul Harris
06:53 17 Oct 21
Fast efficient operation. Never had to wait too long for a bus, in fact this time the bus was waiting for us, which is... ideal, since when you've just landed, you just want to get to the car.read more
Colin Jackson
Colin Jackson
14:41 11 Oct 21
Great place I always park there nice friendly staff and really good service.
Greg Hodgson
Greg Hodgson
23:54 25 Sep 21
Your bus drivers do not bother checking customers' tickets. I was actually a Purple Parking customer and I got on the... wrong bus by mistake and had to go all the way back to Gatwick. I was probably not the first person and I will probably not be the last either. It's an easy enough mistake to make especially late at night after a long flight, especially as they both pick up at stop 6. Simple solution: check customer's tickets!read more
Hugh Brown
Hugh Brown
13:22 23 Sep 21
Aph I've been using them for maybe over 10 years now I feel like my car is safe there I have no complaints
Linda
Linda
18:01 08 Sep 21
Highly recommend. Friendly, professional service + great price too.
Nikesh Thakkar
Nikesh Thakkar
12:19 23 Aug 21
First time using non Airport parking facility. Slightly further away from airport compared to Gatwick Official one but... I didn't find any problems. Buses run frequently and site is well lit and sign posted. Will certainly use again.read more
Denis Ahmed
Denis Ahmed
16:46 15 Aug 21
Car Park is spot on ! Modern place,on site covid testing, CCTV all around,360⁰ Car video,photo before drop off.Drop... off car,drop of keys and in the bus in less than 3 minutes! Not far away from the airport ,maybe about 10,15 minutes.very friendly attitude on site and in bus,I would highly recommend,can't fault the service at all !read more
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6 comments for “APH Gatwick Airport Parking Reviews

  1. Christina Kolk says:

    The best service I have ever had. So great to have such helpful bus drivers who help with the luggage. The service in the office was outsta, DOROTA for calming me down and being so wonderful, all with a smile.nding, I was checked in there, nothing was too much trouble, Thank you

  2. Darren Roach says:

    What a totally stress relieving service, normally stay the night at a hotel before flights to save the rush in traffic but will use APH again. Very professional on departure and a lovely girl met us on arrival at 0615. Great customer service and very reasonable prices. Really impressed

  3. Rich gamble says:

    Brilliant service .very helpful people and very good for the price. Can’t fault it at all

  4. Vanessa Stringer says:

    We decided on the meet and greet service with APH to make our airport experience easier, something we have not done before. This will definitely be the only way we park for future holidays. The instructions to meet the APH staff couldn’t of been easier and then we were greeted by a friendly, polite lady, who simply gave us a card with instructions of what to do on our return, less than 5 minutes and we were on our way to the terminal.
    On our return it was just as quick, we called the number from baggage reclaim, colllected our luggage, walked straight to where we had dropped our car and once again there was a man ready and waiting for us with our car. He sorted out the ticket and handed to us to scan at the exit if it did not pick up on the registration number. Once again we were on our way within 5 minutes. This service couldn’t of been easier. Thank you APH for taking the stress out of the very beginning and very end of our amazing holiday.

  5. Terry Kennewell says:

    Used your car parking and transfer service during the recent half term holiday to gatwick. Excellent service, efficient and very cheerful staff ( both on reception desk and the bus drivers ) inspite of the very early hour of the day. A great start to our holiday! Perhaps you could spread your excellent customer service on to the air line we travelled with – they could learn a lot from you guys

    • Pete Barden says:

      Hello and thanks for your kind words and taking the time to post them here. Glad your parking experience was posoitive and sorry… hope the flight wasn’t too stressful! Thanks again and hope see again you soon.

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