APH Gatwick Airport Parking Reviews

We’ve been in the airport parking business at Gatwick for 39 years now so we know we’re doing something right!  However, it’s when our customers tell that we’re doing well that really counts.

As well customers voting us Best Airport Parking Company for 9 years running at the British Travel Awards, they also give us their feedback week in and week out about what we’re doing well and what we need to improve as part of our service.

APH gatwick parking reviews
That’s because every customer who parks at APH receives a customer satisfaction survey after they return home from their trip, asking them about every aspect of their parking experience from their booking right through to leaving the car park on their return.

And now we’re pleased to be able to share those comments and experiences of APH Gatwick with everyone via our website’s page on Gatwick airport parking.

Is APH parking Safe?

APH Gatwick parking has always worked tirelessly to offer the very best of secure parking at Gatwick Airport. This is why we’re passionate about always taking security one step further, and making sure travellers have complete confidence that their vehicle is safe, secure and being watched over at all times.
With the latest computer-controlled digital CCTV covering the entire site, barrier-controlled entry and exit systems and full floodlighting over the entire site, the APH Gatwick parking team can care for vehicles throughout the day and night – 365 days a year. When it comes to security, APH has no blind-spots.

We love reading the comments from customers about APH’s Gatwick parking – the good and the bad – and post every one of them on a weekly basis onto aph.com.  It’s only by knowing what we do well and what we’re not doing so well at that we can improve our service.
APH park &  ride reviews

APH Parking Gatwick Reviews

Here are a few comments from our customers:

  • Herbert – “
    The new car park for Gatwick flights is spacious, easy to find and secure. Will be even better when the road works to the site are completed.
    I have used APH parking many times and could not fault their service!”
  • Tom – “I am a regular user of APH and find them excellent value. The new park has improve the service.”
  • Joanne – “Always friendly staff welling to help.. never have to wait to wait long for a bus great value for money. Used multiple times never had a problem.”
  • Lynda – “New site – excellent signage on roads beforehand. Much easier to find.
    Have used APH for many years and hope to continue. Well done APH”
  • Michael – “New location cuts time fractionally. Service as efficient and friendly as it’s always been”

* All APH Gatwick customer satisfaction scores and reviews are correct at time of publication 27/11/2019.

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6 comments for “APH Gatwick Airport Parking Reviews

  1. Christina Kolk says:

    The best service I have ever had. So great to have such helpful bus drivers who help with the luggage. The service in the office was outsta, DOROTA for calming me down and being so wonderful, all with a smile.nding, I was checked in there, nothing was too much trouble, Thank you

  2. Darren Roach says:

    What a totally stress relieving service, normally stay the night at a hotel before flights to save the rush in traffic but will use APH again. Very professional on departure and a lovely girl met us on arrival at 0615. Great customer service and very reasonable prices. Really impressed

  3. Rich gamble says:

    Brilliant service .very helpful people and very good for the price. Can’t fault it at all

  4. Vanessa Stringer says:

    We decided on the meet and greet service with APH to make our airport experience easier, something we have not done before. This will definitely be the only way we park for future holidays. The instructions to meet the APH staff couldn’t of been easier and then we were greeted by a friendly, polite lady, who simply gave us a card with instructions of what to do on our return, less than 5 minutes and we were on our way to the terminal.
    On our return it was just as quick, we called the number from baggage reclaim, colllected our luggage, walked straight to where we had dropped our car and once again there was a man ready and waiting for us with our car. He sorted out the ticket and handed to us to scan at the exit if it did not pick up on the registration number. Once again we were on our way within 5 minutes. This service couldn’t of been easier. Thank you APH for taking the stress out of the very beginning and very end of our amazing holiday.

  5. Terry Kennewell says:

    Used your car parking and transfer service during the recent half term holiday to gatwick. Excellent service, efficient and very cheerful staff ( both on reception desk and the bus drivers ) inspite of the very early hour of the day. A great start to our holiday! Perhaps you could spread your excellent customer service on to the air line we travelled with – they could learn a lot from you guys

    • Pete Barden says:

      Hello and thanks for your kind words and taking the time to post them here. Glad your parking experience was posoitive and sorry… hope the flight wasn’t too stressful! Thanks again and hope see again you soon.

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