We’ve been in the airport parking business at Gatwick for 41 years now so we know we’re doing something right! However, it’s when our customers tell that we’re doing well that really counts.
As well customers voting us Best Airport Parking Company for 11 years running at the British Travel Awards, they also give us their feedback week in and week out about what we’re doing well and what we need to improve as part of our service.
That’s because every customer who parks at APH receives a customer satisfaction survey after they return home from their trip, asking them about every aspect of their parking experience from their booking right through to leaving the car park on their return.
APH Gatwick parking has always worked tirelessly to offer the very best of secure parking at Gatwick Airport. This is why we’re passionate about always taking security one step further, and making sure travellers have complete confidence that their vehicle is safe, secure and being watched over at all times.
With the latest computer-controlled digital CCTV covering the entire site, barrier-controlled entry and exit systems and full floodlighting over the entire site, the APH Gatwick parking team can care for vehicles throughout the day and night – 365 days a year. When it comes to security, APH has no blind-spots.
We love reading the comments from customers about APH’s Gatwick parking – the good and the bad – and post every one of them on a weekly basis onto aph.com. It’s only by knowing what we do well and what we’re not doing so well at that we can improve our service.
Here are a few comments from our customers:
- Phillip M – “Great place to park your car. Clean, bright spacious site nice toilets and above all staff very helpful and cheerful“
Ashley B – “Def recommend. Staff here go above and beyond to make sure everything ran smoothly. Well done guys”
Silviu I- “Great car parking service to park your car while away”
Shelagh H- “Plenty of space easy to find and great value for money”
Norbert B- “APH Gatwick Airport Parking is a really useful company , it’s easy to book online . The location is just 10-12 minutes away from Gatwick Airport. The parking station it’s easy to find , there you can find clean toilets as well. Reception guys are friendly, you need to leave the keys to them and they will park for you. You will receive a little paper with a phone number and a reference code what you need to text them when you are landing. APH you done a good job for a first impression. Thank you!”