APH Manchester Airport Parking Reviews

For traveler’s arriving at Manchester Airport, the APH Car Park is a fantastic park and ride location. You might not believe us! Look at the most recent APH Manchester Parking reviews below, which have all been verified by Google.

We welcome all of our customers to submit their reviews of APH Manchester, not just after they are pleased, but also if we fall short of expectations in any way. As the winner of Best Airport Parking Company at the British Travel Awards 11 times, we think it’s essential that we are kept on our toes so that we can ensure high-quality service and peace of mind.

At Manchester Airport, parking is straightforward. The APH Car Park features uniformed personnel, barrier controls, CCTV, security fencing, and shuttle transfers to the terminals every 15 minutes.

On arrival at the car park, the entrance barrier will open automatically, you simply drive into one of the marked arrival bays and head over to Reception. Once you have handed over your keys, you jump on to the transfer bus for the 10-minute ride to the terminals.

On your return, you’ll discover designated APH bus stops just outside the terminal, where an APH bus will return you to the car park to collect your keys and continue your journey home.

Take a look at the APH Manchester reviews below to see what other people have said about us. With over 42 years of expertise, you can count on us for dependable, courteous service as well as easy and safe airport parking.

APH Parking Manchester Reviews

Here are a few comments from our customers:

• Fran – “Excellent service, prompt collection from airport. Will be using APH for future travel. Highly recommended.”

• Gillian- “Absolutely amazing service and staff, first time using but will be using again and for all our future parking. Couldn’t ask for anything better , coffee machine toilets and very clean inside and out.”

• Lewis – “Fantastic parking, well organised, Covid secure and very reasonably priced. Will definitely use again.”

* All APH Manchester customer satisfaction scores and reviews are correct at time of publication 8/10/21.

APH Manchester Park and Ride Parking

APH Manchester Reviews

Along with the reassurance you’re booking Manchester airport parking through a company with over four decades of experience, exploring what other travellers thought of our services is a smart way to bring peace of mind. Collected and published by Google the following reviews are genuine, independent responses from customers who have actually used the services they are rating. We are rated 4.4 out of 5 by 1,034 customers. Click the link to see what people who really matter think.

Manchester Airport Parking - APH

4.4

Based on 1635 reviews

review us on

Kieran Wagstaff

23:33 26 Jul 24

Susie Leslie

08:23 25 Jul 24

Great service and organisation.

Paul Howard

16:18 23 Jul 24

Always helpful..

John King

14:19 19 Jul 24

Highly recommend this place for Manchester Airport parking, well organised and efficient, will use again.

Louise Kenworthy

08:11 18 Jul 24

Faultless service, drove in handed keys in dealt with paperwork, on the bus 5 mins later. Bus driver very jolly and... helpful with bags. Comfortable clean coach, collecting car just as straight forward and swift. Would recommend and deffinitely use again.read more

Cecily Jenkinson

11:45 13 Jul 24

Booked drop & go at Manchester Airport. Flight cancelled, new flight booked 8 hours later (same day). APH would not... allow me to simply arrive later for my existing booking. They wanted me to rebook, ie. pay twice for exactly the same service minus 8 hours. Worse, their website states that you can 'amend personal and flight details' but when you get to your details page only personal details can be amended. So this is misleading. Needless to say they no longer man their phones - there is a recorded message telling you to email with enquiries. And of course there is no response at the weekend. All in all this has been a really terrible experience. Non-existent customer service, and profiteering.Update: 3 days later and to add insult to injury I've had two long, argumentative emails from someone called Rob, basically accusing me of being wrong about everything. I stand by my original complaint. This is another company that puts profit above customers by not providing accessible out of hours contact, by making their amendment policies as complex and opaque as possible, by forcing customers do all the legwork and then by refusing to accept responsibility when their own systems are found wanting. If I get a refund I'll update again but I'm not holding my breath.read more

ALBA imagery

15:23 11 Jul 24

jim williams

11:26 09 Jul 24

We have used APH since it was a portacabin and a small business, but over the years things have changed. Waiting times... on collection from the airport being the main issue. We arrived on a flight from furteventura into Manchester at 3am this morning along with many families with young children. Three buses came each being full or very few places for people to get on. After waiting for 1HOUR we finally managed to get on. I understand there were road closures but why do they not allow for this when you give them all your return flight details when you check your car in. Would think twice now before using them again, and would consider using on-airport parking with more reliable drop off and pickup service.read more

Doug Johnson

08:40 06 Jul 24

Zahir Akhtar

03:43 06 Jul 24

Good service left my car with them without Amy issues. However let's see what happens when I pick up the car.

Keith Jones

06:32 05 Jul 24

First class service

Brenda Kenyon

20:52 02 Jul 24

james

13:20 02 Jul 24

Parking and bus service was good but the reception staff, the man with the big red nose was rude ignorant and unhelpful... so will go elsewhere in futureread more

Sue Kenny

07:05 02 Jul 24

Graeme Brass

06:23 02 Jul 24

Very smooth operation as usual

angela brough

14:54 26 Jun 24

My car was left here for a week and never again left there clean. I couldn't believe the amount of bird excrement the... car was covered in. I know it's an open car park, but this should have been washed off. Anyone knows it can damage the paint work if just left. They take your money, but they don't care.read more

sue capewell

09:59 24 Jun 24

Great service, easy to use, fast collection and drop off. Highly recommended.

Maureen Bewick

13:36 14 Jun 24

Always a good service from APH Parking. Very reliable. Would highly recommend.

Nicole Whyte

06:11 13 Jun 24

Check in amazing, great price but return was terrible... over 1/2 an hour wait in the rain waiting on the transfer bus... - 2 phone calls later it eventually arrived... then had to wait to get the keys because there was only one queue for arrivals and departures... after a delayed flight this was not the best experience.read more

Andi Taylor

21:04 11 Jun 24

First time I've been since the refurb, looks great, toilets are a lot better than before. Same great friendly staff and... great service. I won't park anywhere else when I'm flying from Manchester.read more

Nic H

17:37 11 Jun 24

I've used APH Manchester a few times and I have to say, the drivers are absolutely lovely. No matter the time, day or... night, they're pleasant, friendly and helpful.It's a really good service. I like that my car is secure whilst I'm away and I don't have to drive round looking for a space.The only reason I've given 4 stars and not 5 is that it takes longer than I want to wait to be picked up from the airport on arrival. Three buses for another car park (Jet Parks 3) came past yesterday whilst I was waiting for APH.read more

Misha Jackson

15:37 07 Jun 24

Roy Yeomans

11:45 07 Jun 24

Well organised so no delays in drop off or collection. Venue secure so car safe

Daniel Churchley

19:41 05 Jun 24

If you’re reading this review you’re obviously unfortunate enough to have missed out on parking at the airport which is... cheaper. These cowboys take your flight number and tell you to text when you have your bags just for fun. Ended up ringing about 15 minutes after getting to the bus stop to be told they will send a bus straight away, surely they should’ve already dispatched one?read more

Kirstin Louise W

21:02 04 Jun 24

Well organised and helpful

Louise Pullar

09:06 02 Jun 24

Car park was poor condition and waited ages to be picked up

Janet Kennedy

06:06 28 May 24

Been parking here for about 20 years when going to the airport. Park car then transfer and pick up back. Car parked... safely while awayread more

Owen Simpson

11:22 26 May 24

Good value and a really easy process.

Charles Ives

05:14 25 May 24

Easy just pulled up , gave keys in got a ticket and jumped on the bus driver helped everyone with bags also

Kevin Roberts

17:48 23 May 24

Good Service and easy to find

John Pugh

09:12 22 May 24

Good service used before recomend

Jacqueline Willis

20:17 21 May 24

This is car parking with a shuttle bus to Manchester Airport. It is easy to find and the process of leaving your car... with them and catching the shuttle bus is quick and easy. The staff are all very nice and helpful. The shuttle takes about 10 mins to get to the airport and on your return journey they are very organised when you pick up your car.read more

Julie Prince

15:28 21 May 24

Really pleased with the service

Tony Willis

12:31 21 May 24

This was the second time that we have used this carpark and the staff could not have been more helpful. Regular shuttle... bus service. 👍read more

ALAN WILLIAMS

15:28 19 May 24

Lucia Perdios

08:21 06 May 24

We used APH last week and were dubious at first as it is not onsite at the Airport. However there was no reason to... worry. You literally pull up and drop your car and keys and they do the rest. The bus is around 10 mins from the airport with traffic and they drop off and collect outside each terminal. The admin staff and drivers were really friendly and the drivers helped us load and offload our cases and bags. The car park is fully secure and I had no qualms about leaving my car. Will always use here in the future nowread more

Miss Camille Bennett

08:16 20 Apr 24

Great service, worked perfectly for us, apart demon the shuttle bus services is far far slower than advertised, LEAVE... PLENTY OF TIME, we were cutting it fine from traffic but still felt it was doable but ended up missing our flight.Staff all friendly, car was looked after and all went smoothlyread more

Nicola (Mummy to Dex)

18:41 08 Apr 24

Extremely friendly staff both on the desk and on the buses. They even helped all the passengers carry their luggage on... and off the bus.It's located quite far from the airport, but the transfer was easy enough. We were picked up from bus stop C at terminal 3 on the way home. Even though it was 1.30am the bus driver was lovely.Facility seemed really secure. Simply drop the car in front of reception, leave your keys and they move it for you for the duration of your holiday. When we returned the car was back near the exit for us.£60 for three days was a little on the expensive side, but happy to pay more to get good service and know the car is safe and secure.read more

Tim G

08:14 06 Apr 24

What a great company. So pleased we chose APH. Car park is in an industrial estate about 20 minutes from the airport.... Very clean, organized and secure. Buses every 20 minutes or whenever you’re there - they just take you immediately. Help with all your bags. Bus drivers and all staff very nice, helpful and lovely. Pick up was easy. Regulate buses back to the car park. Highly recommended.read more

Tomasz Marszalkowski

15:48 11 Sep 23

I recently used APH for parking services, and unfortunately, I encountered an issue that has left me disappointed.... During my time using their services, the door seal on my vehicle was damaged. While I don't believe this was intentional, I was disappointed by APH's response, which suggested I should have noticed the damage before leaving their parking facility.The reason for my disappointment is that the parking area was densely packed, making it challenging to inspect my car thoroughly upon departure. The damaged seal appeared to have been repositioned, making it difficult to spot immediately. It was only after returning home that I noticed the torn seal.I think it's essential for parking service providers to take responsibility for the vehicles entrusted to them, especially when damage occurs during their care. While I can't recommend APH based on my experience, I hope they consider improving their communication and inspection processes to avoid such situations in the future.If you value the condition of your vehicle, I would advise considering alternative parking service providers.read more

Carol Grivell

07:51 27 Dec 22

Arrived back from Turkey on Boxing Day evening. APH shuttle bus awaiting us at the Terminal . Friendly and efficient... service. Car waiting and ready to drive away. No fuss or waiting about, which is exactly what we like. Thank you and will definitely use again.read more

Sameera Ali

09:34 26 Dec 22

I just want to say thank you so much to Tony C and Zoe Smith for being exceptionally helpful, respectful and courteous... on our return from our holiday. They helped us put our luggage in the car while it was raining and went above and beyond. Tony picked us up from the airport bus stop, he is by far the most happiest and friendly bus driver we have come across. As soon as we got to the APH building both Zoe and Tony helped us with our two children and kept them entertained while we got sorted. Thank you so much for everything you did for us and I can assure you they are an asset to your team. They definitely deserve a bonus!!!! Thank you again and we hope to see u on our future holidays.read more

Hannah Mitchell

09:31 09 Dec 22

Everything was fine with the drop off, all happy with that. It was my first time using them but my friend who I was... travelling with had used them previously. I was impressed at first. The pick up after the holiday was a nightmare though. We arrived back to Manchester and were told to text APH with our flight number as soon as we collect our bags and the bus will be there 10/15 minutes later. Almost an hour later (after a big group of us had stood in the freezing December night cold) the bus arrived for us. It's also worth mentioning that 2 members of this large group tried to contact APH multiple times during the wait to find out where the bus was, we were told that a bus had come and gone as "no one was at the bus stop". Interesting considering our the time of our texts are documented and we were all clearly there. If you're going to lie, think of a better one next time maybe, or just collect on time as advertised. Really put us off using this service in future. I've seen other reviews say similar things with the pick up. Only got home around 1am.read more

Mike Dickens

22:26 01 Dec 22

Very professional and courteous service. Even though this site is off the Airport, the shuttle buses are very... frequent. Everything went smoothly and to plan. Highly recommended.read more

K Y

13:39 27 Oct 22

Quick and easy booking. Service is so simple to use. Drop off and pick up so simple and hassle free. Shuttle bus came... on time on departure and arrival. Car was ready for us on return. Staff very helpful and cheerful.read more

Jake Roberts

11:43 14 Oct 22

Staff were friendly & the process was quick and easy. Didn’t have to wait long for the shuttle bus at either end... despite the early hours.read more

Ian Bates

16:31 05 Sep 22

Great service. Dropped car off, straight onto transport to airport. Driver helped load luggage. Arrived back bus picked... us up within ten mins of call.read more

James Duncan

11:09 30 Aug 22

Great car park, easy access, just drop car off next to bus terminal and unload the team take care of the rest for you.... The bus regularly departs to all three terminals and the driver will help load and unload luggage. On return very straight forward and simple process and easy to locate car to exit. Better than other car parks I've used.read more

Oksana *_*

04:34 28 Jul 22

Brilliant service! Highly recommended, safe, secure and very professional. Shuttle service available, wonderful staff... working there! Easy to find, great prices and amazing service!read more

olwyn kingstree

13:57 18 Jul 22

I hate parking actually in Manchester Airport. But APH at Sharston takes the pressures off us. Book in advance, longer... the better, park up, and get one of their buses to your exact terminal. Get picked back up very easily. We use 5hem always when travelling from Manchester Airport. Staff very friendly and helpful , and it's a roughly 10 minute drive. Highly recommended. We have used their services for years now.read more

Sarah B

18:49 03 Jul 22

*** "aph do not carry bikes anymore" ***Unless they feel like it.We were forced to make additional car journeys on to... the airport to drop our bags off (yes even at 4am when there was no one else around) whilst others were allowed to put their bikes on the same bus. Not even a first come first served policy, just a power hungry guy enjoying that he ruined the start of our holiday.Will not be using APH again.read more

Jane Farrimond

09:59 28 Jun 22

We have used this service 10+ times, it's always efficient and easy.Staff always helpful despite waving people off on... their holidays day-in day-out whilst they are at work.It's approximately 20mins on the bus.There is always a bus waiting to take you back to the car park at the end of your trip when all you want to do is get home.Good value for money.read more

Phil Evans

11:45 20 Jun 22

Been using APH for a few years having tried most of the other operators and APH is definitely the best in my opinion.... Good prices and discount offers generally available. We wouldn't go anywhere else now.read more

Andy Peacock

04:55 24 May 22

Absolutely shocking! We text the number on leaving baggage collection and after 3 phone calls that were not answered... and rang out they finally answered on the fourth we were picked up after waiting for 45 minutes, which is a long time waiting and not knowing if you are actually going to get picked up with no way of contacting them because they don't answer the phone in an office with at least 5 or 5 employees at any one time!. No apology or anything, I have since complained to customer services with two emails and not even an acknowledgment that they have received anything, I would stay clear of this operator and use anyone else unless you enjoy standing in a car park for 45 mins with your baggage at the end of your holiday. Customer service is the worst I have ever experienced. I understand things go wrong but a company is judged on how they respond to that, in this case they don't respond, it's not worth the risk, use anyone but APH.read more

Searcher One

19:59 04 May 22

First class service. Dropped car off and there was a bus waiting to take us to the airport. Returned today(4/5/22).... Sent text as soon as we had collected our luggage, bus arrived five minutes later. Collected our car and was on our way fifteen minutes later. Efficient and courteous staff plus added bonus of using our Tesco points. No complaints at all. Would definitely recommendread more

Robin Hayes

00:45 29 Apr 22

Easy on-line booking and a short bus journey to the airport on arrival. On return a quick text to the team after... picking up bags and my car was waiting for me on my return. Transfer buses every 15 minutes I believe. I have used this service twice and find it easier than getting a lift or travelling to the airport by train.read more

Mark Jenkins

18:56 20 Apr 22

Did just what it said on the tin. Efficient car parking. Efficient transfers both ways, and efficient hand over of the... keys back to me. Car had only moved 1 mile (not like some other places.Will definitely use this company again.read more

Daniel Dallinger

17:41 07 Feb 22

Excellent set up! Very easy to find and clear instructions on the whole process. Very secure location! Very friendly... staff many thanksread more

Roberto Carlos Reis

12:34 27 Dec 21

Great parking! Good customer service! Punctuality with transportation to the airport! Great price and good service! ... It's 10 minutes from the airport, but it's worth it. 👍👍read more

Davie J

21:45 20 Nov 21

Soo simples! Arrive at APH, leave your car, check in, get on a bus, get dropped off at the airport terminal front door.... Hoping the return will be as smooth. I'll let you know! 😃read more

Aury Royo Alonso

22:05 06 Nov 21

Very helpful and professional staff and busses were running at the convenient time and only takes about 10 min to get... to the airport. Everything was very straightforward when picking up the car. Definitely will come backread more

Neil Martin

10:43 26 Oct 21

Great service and friendly staff, even at 5am. Stress free, just drop off your car, and board the shuttle bus to your... terminal. Would certainly use again, and recommend.read more

alan rawlinson

08:14 18 Oct 21

So simple, booked online, turned up, took the luggage out, handed keys over, got receipt, on the bus, 10 minutes at the... airport & away we went. Coming home on the waiting bus, 10 minutes later back at the car, handed over receipt, got my key & we where off home, all done service polite, curious & professional. Definitely use them again. 🙂read more

Razzle Dazzle Y

21:30 10 Oct 21

Worst experience Ever.NO REGULAR SHUTTLE BUS UNPROFESSIONAL SERIAL LIARS.We called as soon as our flight landed and... got to the bus stop for Terminal 1 (8PM). We first got upon a wrong bus. By the time we got back to Terminal 1 we saw some lads waiting for a bus also.We then rang APH again as we thought we had got onto the wrong bus They Said the bus is on its way in 10 minutes.Anyway long story short the company advised us to wait each time we called claiming we "missed" the shuttle bus. But then we discovered the lads who we saw at the stop were waiting for the same bus as us to the same company !And they had been waiting over half an hour. We rang again after waiting another 10 minutes. Rude staff member and he cut us off when we said if your shuttle bus doesn't arrive we will have to resort to paying for a taxi to get there and you will have to pay.The lads and another gentleman had now been waiting over an hour for a bus the company kept claiming was "on its way".This company seems to have a long list of positive reviews which look very suspicious and may be paid for reviews as their trust pilot and Google rating are both precisely 4.4 and judging by the staff member who met us when we picked our car keys didn't seem surprised about our bad experience it must be common.More People who have had bad experience need to vocalise this.Or even betterCOMPLAIN TO MANCHESTER AIRPORT DIRECTLY ABOUT YOUR RIDICULOUS EXPERIENCE LIKE I WILL BE SO THEY DON'T RECEIVE FURTHER CONTRACTS FOR THEIR HORRIBLE CUSTOMER SERVICE AND CAREread more

Grahame Brown

11:22 06 Oct 21

Great find, prices economic, friendly staff, good condition reception and clean toilets. Fast efficient service to and... from the airport. Often you wonder what state your car will be in when you get back - no worries here, felt they looked after it as well as they looked after us. Five star service guys, I'll be backread more

Richard Mullaney

19:49 23 Sep 21

We dropped the car off and were taken to the terminal with no issues. We were told to text their number when we landed... for pick up instructions. The text response from APH said if we landed at T3 we should exit, turn right and wait at bus stop D. We found it and waited. And waited. After almost 25 minutes I rang to be told they don’t even pick up from T3 as it’s closed. How can it be closed? We’ve just landed there. The girl on the phone didn’t apologise or offer any iota of customer service just repeated that the bus doesn’t stop here and we need to walk to T1. By the time we’d walked there and found the pick up point it had been over 40 minutes. Back at the reception I tried to speak to the sulky looking girl behind the counter who couldn’t make eye contact and completely refused to engage in discussion. She said the texts are nothing to do with her and that no-one had ever gone to the wrong stop before, something I find extremely hard to believe when they are texting people and telling them they should go there. She was so unbelievably rude we just decided to leave as we weren’t getting anywhere. Perhaps when she grows out of her goth phase her social skills might improve.read more

Nina

07:37 22 Sep 21

First time to use airport parking and it was so smooth. I didn’t wait any time at all for the bus either way and... they’re really close by. I landed 23.30 and was picked up really quickly. Bus drivers were lovely too.read more

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