APH Reviews

Independent, impartial and trustworthy customer reviews of APH collected by Trustpilot and Google.

You rate what we do

With more than 45 years of experience, we’re proud of our reputation for providing stellar customer service to travellers across the UK. Find out how this endorsement of our products and services is built on fully independent reviews from genuine customers sharing their real-world experiences.

What are Trustpilot reviews

Our reviews are genuine and provide a comprehensive view of the products we offer at APH. All reviews are gathered by internationally renowned ratings firm Trustpilot and are made available for customers to read. We don’t just choose the reviews we want you to see, every customer is given the opportunity to leave a review, which is why we are so proud of our excellent ratings.

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100% genuine customer reviews from verified purchasers

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The real story
Independent collection and publication of customer reviews

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Why your reviews are important to us

Working with Trustpilot means that our reputation is based on results rather than words, as it should be. The experience we offer to passengers is apparent for everyone to see. Every person who books through APH has the option of rating us, which is why we’re so pleased with our 45 years of market-leading expertise.

APH Gatwick Reviews

We’ve been in the airport parking business at Gatwick for 45 years now, so we know we’re doing something right! However, it’s when our consumers tell us we’re doing well that matters most. As well as customers voting us Best Airport Parking Company for 15 years running at the British Travel Awards, they also give us their feedback week in and week out about what we’re doing well and what we need to improve as part of our service.

APH Gatwick is rated 4.6/5 on Google by 3279customers.

APH Manchester Reviews

For travellers arriving at Manchester Airport, the APH Car Park is a great park and ride location. We welcome all our customers to submit their reviews of APH Manchester, not just after they are pleased, but also if we fall short of expectations in any way. As the winner of Best Airport Parking Company at the British Travel Awards 15 times, we think it’s essential that we are kept on our toes so that we can ensure high-quality service and peace of mind.

APH Manchester is rated 4.4/5 on Google by 1845 customers.

APH Birmingham Reviews

Looking at parking options for Birmingham Airport? We think it’s important for us to share our APH Parking Birmingham reviews, which have been verified by Google. We all love hearing from pleased customers, but we also enjoy receiving any kind of constructive feedback so that we may learn and improve.

APH Birmingham is rated 4.3/5 on Google by 1375 customers.

APH Luton Reviews

Luton Airport is the fifth busiest airport in the United Kingdom, and it serves as a base for many of the country’s major low-cost airlines. Getting ahead of the crowd when reserving parking at Luton Airport will provide you with a safe and dependable service at an affordable price.

APH Luton is rated 4.2/5 on Google by 369 customers.

APH Cardiff Reviews

Cardiff Airport is Wales’ primary international airport, serving as a vital hub for both leisure and business travellers. With a range of airlines offering domestic and international flights, it’s a convenient gateway for exploring destinations worldwide. Securing your parking at Cardiff Airport in advance ensures a seamless travel experience, providing safe, reliable, and cost-effective parking options to meet your needs.

APH Cardiff is rated 4.6/5 on Google by 500 customers.

APH Stansted Reviews

If you’re flying from Stansted Airport and travelling by car, you’ll need to think about booking Stansted airport parking. Good news…your search is over. Whether you’re looking for a bargain or you need the quickest parking option, APH have done the work for you and have found the best deals on Park & Ride services, Meet & Greet deals and Official Stansted car parks.

APH Stansted is rated 3.9/5 on Google by 134 customers.

Individual APH Car Parks Reviews on Google

Car Park	Customer Rating	Number of Reviews
APH Gatwick Reviews Page		3279
APH Manchester Reviews Page		1845
APH Birmingham Reviews Page		1375
APH Luton Reviews Page		369
APH Stansted Reviews Page		134
APH Cardiff Reviews Page		500

Along with the reassurance you’re booking airport parking through a company with over four decades of experience, exploring what other travellers thought of our services is a smart way to bring peace of mind. Collected and published by TrustPilot the following reviews are genuine, independent responses from our customers who have actually used the services they are rating. Click the link to see what people who really matter think. Here is what a few of our customers think.

APH Parking Reviews

Searcher One– “First class service. Dropped car off and there was a bus waiting to take us to the airport. Returned today(4/5/22). Sent text as soon as we had collected our luggage, bus arrived five minutes later. Collected our car and was on our way fifteen minutes later. Efficient and courteous staff plus added bonus of using our Tesco points. No complaints at all. Would definitely recommend”
Alan – “Great company very helpful and trust worthy. I booked some lounges with them then covid hit. They credited me which was fine. I asked them to book me another lounge recently! They said they didn’t deal with the particular one and offered me a refund from my credits, how good of them not taken refund sure will use the credits up soon.”
David– “A very well organised professional run company. So easy to drop of car, no wasted time. You were at the airport before you knew it. Have used this company quite a few times and will continue to do so. It would be a good idea if APH offered a good discount say after 7 days. Two weeks parking becomes to expensive. So for me a taxi becomes much more cost effective after 1 weeks APH parking. If they offered a good discount for the two weeks I would use them for our two week holidays.”
Gary – “I have been using APH at Manchester for years and always had excellent service. Had to cancel my booking during the Covid-19 pandemic and got a voucher to use and called this week to make a booking over the phone. I spoke to Sophie and got everything sorted in minutes. Fabulous service as always!”
Graham – “Excellent company!!! I booked this company 5th September, I had booked the week before with looking4airportparking.com but cancelled by phone and email after coming across TP reviews and being unable to get through to them on the one telephone number which is only answered 9-5. Eventually got through to them and said I’d have to pay £20 cancellation. No response at all from them since. I received a call about a half hour from Heathrow asking for my eta, I then received another call a short while later. I also got a call on arrival and a guy came to my car bang on time. I couldn’t understand much of what he said, a thick accent, noise etc but he flashed something on his phone in front of me, we checked the car over, I handed him the key and off we went. I had a call 15 mins or so later, “where is your car, our driver is waiting”. This was Edward Lloyd, then twigged that the guy who picked it up was the booking I had cancelled! The chap that phoned me from Edward Lloyd was straight on it, gave him the mobile numbers I had received and he went through them until he found the driver. He called me back about 15 mins later to say that they had got the car and have a good holiday. What fantastic service! Can’t thank them enough other than by booking with them for all further meet and greets. There’s some really bad operators out there but this firm is not only competitive but outstandingly honest and effient.”

APH - Gatwick Airport Parking

4.7

Based on 3420 reviews

review us on

Kay Parkin

18:54 24 Oct 25

Had a great experience. Car well looked after, reception organised. Definitely recommend them. We will use them again for our next holiday. Car ready for us as we got off of the bus.

Will A

08:16 19 Oct 25

Flawless from APH as normal. Easy to book, easy to arrive and have in the many times I’ve used them never had an issue. Good price

Staff always very polite and helpful with bags.

I’ve used other parking services and places like Heathrow before which I’ve not had the best experience with, but APH Gatwick always gets recommended by me.

Site is very modern and clean, all tarmac which means your car isn’t left in a muddy field

As you come in you enter a huge drive thru where a 360 degree photo of your vehicle is taken, to avoid any issues about damages etc

The bus services are frequent and easy to understand

Cannot recommend them more

Lilo S

06:24 17 Oct 25

10/10 experience, will definitely be using them again. The whole process was so smooth and efficient. On our way back we only had to wait 2mins for shuttle bus to arrive to take us back to the car park. The shuttle bus driver was also very friendly, she was very kind and helpful.

Richard B

19:07 12 Aug 25

Reasonable price, easy to find, and staffed by friendly people. After driving through the camera section where the car is checked, I was able to pull up right outside the office, hand in my key, and get straight on the bus with no heavy luggage to carry. The bus driver kindly loaded our heavier cases for us.

At the airport (North Terminal), the bus stop was a slightly longer walk than some others, but still perfectly manageable. The return journey was just as straightforward, I sent the required text to confirm we had landed and got back on the bus, timing it well so it arrived just as I reached the stop. The trip back to the car park took around 10 minutes.

Even in the early hours of the morning, staff greeted us with smiles. My key was handed back promptly, and my car was parked nearby in a clearly marked area, making it easy to find.

Overall, I was very happy with the service and will definitely use APH again.

George.GR_UK Original

04:45 07 Jul 25

Very quick check in didn't have to wait in a queue
Lots of parking spaces and the bus only takes 10 minutes to the terminal.

Hugh Leach

11:37 15 Mar 25

Car kept securely,cheerful bus driver loaded and unloaded my cases with out being asked a great start and end to my holiday

Kevin Wardell

19:03 13 Mar 25

Dave Salt

08:07 13 Mar 25

andy harris

04:47 13 Mar 25

Always had a good reliable service from aph

Giles Baskerville

22:56 12 Mar 25

Cost effective. Arrival, departure processing and shuttle transfers were trouble free and efficient. All staff were engaging and helpful, particularly the shuttle bus drivers who are an asset. Just the service you need to help with the stresses of travel. Excellent.

Nikolina Bakalova

21:36 09 Mar 25

Helpful staff ,easy to get in and start and finish holiday . Will use again in future

Lesley Tweddle

14:27 09 Mar 25

Very "sorted". Very well organized. Staff helpful.
The bus driver was so kind and very helpful

Lauren Burgess (Lozza6521)

08:27 09 Mar 25

Partner was relieved to see the car had only done 0.5 miles as his main concern was how much the car would be driven. Process was smooth start to finish. We had a very last minute change of car/reg and panicked when we couldn’t change it online as it was close to when the booking started however was an easy and quick fix when we arrived at the reception. Transfer was perfect timing and toilets at the main office were clean. Bonus use of tesco vouchers if you have them! No complaints at all :)

michael connelly

15:23 08 Mar 25

Nick Curtis

19:12 06 Mar 25

All very quick and easy, thanks

Andy Wapshott

23:13 05 Mar 25

Gatwick airport is easily accessible for anyone via car or public transport. It has two terminals, South and North with a Monorail that connects both terminals. There are plenty of bus stops for various firms to pick up the general public and a good choice of hotels to stay over for a nite or two. Its an international airport with many flights leaving daily.