Important information

Our contact centre has now re-opened, with reduced staff, to resolve email customer queries. Please click here for further information. 

Why Book Official Heathrow Meet & Greet T5, Heathrow Airport

Travelling with young children, bulky luggage, or to a tight schedule? Swap the transfer bus for the ease of arrive-fly-parking with Official Heathrow Meet & Greet at Terminal 5. There's no faster way from car to check-in desk.

Car Park Features

  • Meet & Greet
  • Walking time 2 minutes
  • Operates between 05:00 - 23:00
  • Airport approved operator
  • Leave keys
  • Walk to terminal
  • Fully insured drivers
  • Valet parking


  • Barrier-controlled
  • Security fencing
  • CCTV
  • ANPR

While you’re away, your car will be parked in a security-protected on-airport car park for the duration of your trip.

Transfers to and from Heathrow Airport

There's no need to catch a transfer bus, simply take a two-minute walk to the nearby terminal.

Disabled Facilities

Official Heathrow Meet & Greet T5 is suitable for Blue Badge holders.

Opening Times

This service operates daily from 05:00-22:30

Additional Information

Maximum vehicle height: 2.2m

Trailers are not permitted.

No need for a transfer service with Official Heathrow Meet & Greet, simply drive to the Short Stay Car park where you will be met.

Official Heathrow Meet & Greet T5, Heathrow Airport map

Official Heathrow Meet & Greet T5, Heathrow Airport Hounslow TW6 2GA


If you are using a sat-nav, please enter the postcode TW6 2GA.

  1. Leave the M25 at Junction 14 following signs to Terminal 5 and Short Stay car park.
  2. At the T5 roundabout take the second exit, go up the ramp and follow signs for Level 4.
  3. Enter the car park and follow the signs to Off Airport parking.
  4. Park in the Off Airport area where a Heathrow Meet & Greet Captain will check your car in.

Arrival Procedure

Upon arrival at the car park:

  1. Approach the barrier on Level 4 and take the ticket with your car and booking details printed on it.
  2. Follow signs to Off Airport Parking and park in one of the dedicated bays.
  3. Register your arrival at reception where staff will check-in your car.
  4. All done! Unload your bags and make the short walk to the nearby terminal.

Please ensure you allow sufficient time to complete the vehicle hand over before heading to the terminal.

We recommend that you bring a copy of your booking confirmation with you.

Return Procedure

When you return to the car park:

  1. After landing, simply collect luggage and make your way back to the Heathrow Meet & Greet reception on level 4 of the Short Stay car park.
  2. Your car will be ready and waiting for you to collect.
  3. Please call 0780 366 3599 and let Heathrow Meet & Greet know about any changes to your arrival time

In the event of any problems, one of the car park’s 24-hour staff will be pleased to help.