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Airport Parking & Hotels
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Location

Address:
Heathrow Airport T5
Hounslow TW6 2GW

Other information

  1. Directions
  2. Additional Information
  3. Terms and Conditions

Directions

Directions to Terminal 5:

Postcode: TW6 2GA

- Leave the M4 at Junction 4 (or if you're coming from the M25, leave at Junction 14).
- Follow the signs to T5.
- Upon entering Heathrow Airport, follow signs for T5 Short Stay, drive into the car park upto level 4.
- Follow the Avis signs towards the third set of barriers, take a ticket (please hand this to our Handover Captain).
- Follow "OFF AIRPORT" signs and park in the 'Off Airport Meet & Greet' parking bays.

Arrival instructions

This product is for drop off and collection at T5 only. Your return terminal can be changed directly with Maple Parking however this must be amended prior to the day your booking starts, however extra charges may apply.

Please call Maple Parking 01895 544382 if you require any help with directions.

Once parked and unloaded, please lock your car and check in with our Handover Team who are based at our Purple desk in the lift lobby. You will need to confirm your return flight details so please have these to hand. We must have your correct return date and flight number in order to help us avoid any delays in returning your car. Your car will be photographed and taken to our secure car park by one of our experienced drivers, whilst you check in.

 

Return instructions

Please then make your way back to the same place you left your vehicle and your car will be ready waiting for you. Terminal 5 - Short Stay Car Park Level 4 – Off Airport Meet & Greet.

Important information

Maximum height restriction is 2.2m.

Late returns:
If your return is delayed and you park for longer than you have paid for, each extra day's parking will be charged at £20 per day (or part day thereof) after your booking return date.

From 29th August 2023 new ULEZ charges will affect bookings at most car parks serving Heathrow for vehicles that do not meet Euro 6 emissions regulations - please make sure you check before you travel.

For more information please visit: https://tfl.gov.uk/modes/driving/ultra-low-emission-zone/ulez-payments

Please consider that you will be within the ULEZ zone on two seperate occasions (on your start date and return date).

*No Wait Guarantee Terms/Conditions: An accurate return flight number and landing date and time is given. Your flight does not land more than 15 minutes early unannounced. The terminal is open and flights are operating from that terminal. There are no road closures or road accidents preventing us from getting to and from the airport easily. Heightened security at the airport does not slow down entry into the airport. Any vehicle issues preventing or delaying the return of the vehicle – including mechanical, electrical, fuel etc.

Security

  • All Maple Parking Staff are uniformed, fully insured and CRB checked
  • Your car will be parked in a nearby car park that is monitored 24 hours a day
  • Park Mark Award winners
  • All car parks have been inspected by Specicially Trained Police Officiers
  • Member of IAPA

Disabled facilities

Disabled parking spaces are available. This is a great choice for travellers requiring extra assistance.

Transfer details

Transfers are not required as you will be able to walk straight into the terminal.

Vehicle restrictions

Maximum height restriction is 2.2m.

Late returns:
If your return is delayed and you park for longer than you have paid for, each extra day's parking will be charged at £20 per day (or part day thereof) after your booking return date.

Opening times

The car park operates 24 hours a day, 365 days a year.

Terms and Conditions

  1. Our Flexible booking option offers you the convenience and flexibility you need. Here’s how it works:
    1. Need to Change Your Plans?
      • You can cancel or change your booking up to 24 hours before your parking period begins without any charges.
    2. Parking Period:
      • Your parking period starts at 12:01 AM on the first day of your booked dates, regardless of your pre-booked arrival time.
    3. Important to Note:
      • If you don’t cancel or update your booking at least 24 hours before your parking period begins, we’ll need to charge you for the full booking. Also, please be aware that we can’t offer refunds if you return earlier than planned.
    4. Booking Adjustments:
      • If you make changes to your booking and the price changes, we’ll either charge or refund the difference based on your adjustments.