Airport Parking → Heathrow Airport

Heathrow Smartpark Meet & Greet

If you’re looking for a no hassle parking experience, then Smartpark Meet & Greet is the ideal option for your airport parking needs. If time is at a premium, then a premium airport experience awaits you at London Heathrow. You no longer have to have the stress of locating a parking space, negotiate busy transfer buses, struggle with small children or wheelchairs; Meet & Greet takes the burden of airport parking and offers you a stress-free experience.

Why Choose Smartpark Meet & Greet at Heathrow Airport

Smartpark Meet & Greet is a chauffeur-operated service. You drive to your pre-arranged location outside your departure terminal where your uniformed chauffeur will be waiting for you. All chauffeurs are fully licenced and carry fully comprehensive insurance details. Meet & Greet is ideal for passengers who are disabled and require extra assistance. It’s perfect for passengers with small children and business passengers.

Simply drive to your agreed meeting point at the departure terminal. Your chauffeur will be waiting for you and once booking details have been confirmed, you will unload your baggage and walk straight into the departure terminal. Your chauffeur will transfer your car to a nearby secure compound for the duration of your trip. Your keys are securely locked away ready to be returned to you on collection of your car.

Your return is covered too. Once your flight has landed, cleared customs and collected your baggage, you will make your way to your pre-arranged spot where your chauffeur will be waiting with your car. There’s no need to be concerned about flight delays either. Your flight’s arrival time will be monitored as you relax on your inbound flight.

This car park has been awarded the Park Mark® Safer Parking Award which means it meets strict vetting procedures set by the police.

Features of Smartpark Meet & Greet

  • Fully licenced, insured & uniformed chauffeurs
  • CCTV
  • Secure Car Park Compound
  • Regular Security Patrols
  • Security fencing surrounding the compound
  • Extra assistance with luggage or equipment on request
  • No transfers required
  • Entrance and exit controlled barriers
  • Security Lighting
  • Manned 24-hours a day
  • Park Mark ® Safer Parking Award

Important Information
Please note: This service operates from 4 am until 12 am seven days a week. This service is offered at a non-flexible reduced rate. There can be no amendments or cancellations to the booking once confirmed. On booking this service, the following information is required:

  • Outbound flight details
  • Inbound flight details
  • Car Registration Number details
  • Contact telephone number, preferably a mobile

Heathrow Airport is located fifteen miles from West London and is accessible by the M25 orbital and the M4 motorway. Terminals 1 & 3 can be accessed by leaving the M4 at J4 or J15 off the M25.
Terminal 4 is the southern part of the airport and can be accessed from J14 of the M25. M4 drivers can leave the M4 and head for the M25, Terminal 4 is signposted.
Terminal 5 is the western part of the airport and is accessed via its own road from J14 of the M25. Drivers from the M4 can leave the M4 at J4 (b) and follow the signs to merge onto the M25.

Frequently Asked Questions FAQ

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Terms and Conditions

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Customer satisfaction

APH is committed to providing the very highest standards of service to customers. We continually monitor customer feedback through customer satisfaction surveys which helps us to maintain our high levels of service.

83.3% of 18 customers who answered our customer satisfaction survey about Smart Park Meet & Greet said they were likely or very likely to rebook.

Customer comments

Smart Park Meet & Greet

"If we did decide to use this service we would phone as soon as landed....we do not expect to have to wait 15 - 20 mins for the car to be brought to us. We noticed Purple Parking had the cars ready to meet their customers not customers waiting to meet the cars!"
Mrs Hughes, Droitwich, 6 Aug 2013

Smart Park Meet & Greet

"Was asked to phone back after collecting my luggage which resulted in having to wait 10 minutes in a cold car park. If they had left when I originally phoned I wouldn't have had to wait so long."
Mrs Webster, Dorset, 17 Apr 2013

Smart Park Meet & Greet

"More clarity of where to park at Terminal One"
Mrs Webster, Dorset, 10 Apr 2013

Smart Park Meet & Greet

"the experience with drivefly is the worst i have encountered in many years of travelling and using APH"
Mrs Wade, Suffolk, 5 Mar 2013

Smart Park Meet & Greet

"While i appreciate that it may cause waits for the representatives, waiting until we've picked up our luggage before accepting our call meant that we then had to wait 15-20min for the car."
Mr Doyle, 28 Jan 2013

Smart Park Meet & Greet

"My only problem was that the directions, given on the phone at 3.45 a.m. were unclear. I was told to keep left on the T5 ramp ( which leads nowhere ). I should have been told to ignore the left turn at the foot of the ramp then take a right at the top of the ramp, following Passenger Drop Off. Written directions in advance would make things much easier."
Mr Hills, Surrey, 5 Nov 2012

Smart Park Meet & Greet

"When we first called to say we were 20 minutes away, we were not given sufficient information about where to go, and had to make a second call at the terminal."
Mr Walker, Buckinghamshire, 8 Oct 2012

Smart Park Meet & Greet

"Completely hassle free drop of and pickup."
Mr Watson, Northamptonshire, 7 Aug 2012

Smart Park Meet & Greet

"I had to recall the car after leaving it at the airport because our passports were in a purse which had dropped out of sight behind the front seats. I called by mobile and the driver returned promptly - without any complaint. He was very helpful."
Mr Swann, Hampshire, 31 May 2012

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