Heathrow Smart Park Meet & Greet

Start your holiday in style and book Smart Park Meet & Greet! This great value drive-up and drop-off service operates at all Heathrow terminals and is perfect if you're travelling with small children, weighed down by heavy bags or just looking for a little VIP treatment from your airport parking.

Why Choose Smartpark Meet & Greet

Bypass the slow coaches and skip the transfer bus with Smart Park Meet & Greet. Drive straight to your terminal in the comfort of your own car where a friendly and fully insured valet driver will be waiting for you. As your car is driven safely to a secure car park you can make the short stroll to the check-in desk.

On your return simply let Smart Park know that you have landed and you will be reunited with your car once you step outside the terminal.

This Non-Flexible product offers a great rate but cannot be amended or cancelled once booked; so we recommend being certain of your travel plans before booking.

The car park is a holder of the police approved Park Mark Safer Parking Award and features CCTV, secure fencing and 24-hour security; so you can relax as your car will be safe and sound while you're away.

Smart Park Meet & Greet reviews verified by Reevoo

Convenience of drop off/collection points
Punctuality of Meet & Greet representatives
Friendliness and helpfulness of staff
Process for leaving/collecting vehicle
Overall rating
Scores 8.3 out of 10 based on 128 reviews
8 out of 10


Warwickshire GB
On drop off we were told to go to short stay level three row A. All correct, but if we had been told to go to the end of row A it would have saved us parking at the other end and searching for the chauffeur.
On collection the first telephone number I was given rang out for five minutes with no answer .
Confirmed purchase: 26 September 2015
Published on: 02 October 2015
10 out of 10


Southampton GB I am fussy
Great service, excellent price.
Would certainly recommend and use again, we couldn't be happier.
Confirmed purchase: 21 September 2015
Published on: 02 October 2015
7 out of 10


London GB
Everything worked smoothly for the drop off on arrival. On the return I followed instructions and rang once we had our luggage (Terminal 5 LHR). Mistake, should have rung much earlier eg from immigration. It takes 5 minutes to walk from baggage to the meeting point and we then had to wait 20 minutes for the car to arrive. The staff were apologetic and refunded our car park exit fee.
Confirmed purchase: 01 September 2015
Published on: 21 September 2015
10 out of 10


Herefordshire GB
Really good....many thanks.
Confirmed purchase: 06 September 2015
Published on: 11 September 2015
7 out of 10


Sussex GB
Basically works well. Directions for Heathrow T5 misleading though.
Also annoying to require a call 20 minutes before arrival at the airport - how do you know when you're 20 minutes away, especially if you're in a traffic jam!
Confirmed purchase: 08 August 2015
Published on: 09 September 2015
10 out of 10


Haslemere GB
Great service would highly recommend them.
Confirmed purchase: 31 August 2015
Published on: 08 September 2015
8 out of 10


Stratford upon Avon GB Frequent traveller
Directions to the parking area were not clear
Confirmed purchase: 29 August 2015
Published on: 02 September 2015
10 out of 10

Confirmed purchaser

Couldn't have been easier. Staff couldn't have been nicer to deal with. Removed one of the major headaches of travelling through an airport.
Confirmed purchase: 29 August 2015
Published on: 02 September 2015
10 out of 10


Oxford GB Frequent traveller
We were very impressed with the service
Confirmed purchase: 27 August 2015
Published on: 02 September 2015
9 out of 10


GB Not easy to please:
Overall the service was very good. There was some delay in getting the car when we got back but we didn't wait too long.
Confirmed purchase: 27 August 2015
Published on: 02 September 2015
7 out of 10


Cardiff GB Always use aph
Waited to long on return
Confirmed purchase: 29 August 2015
Published on: 02 September 2015
8 out of 10


Reading GB all seemed ok
All ok, but wasn't made really clear that we had to pay the parking ticket when we collected the car, but no real problem. Have already recommended you to a friend.
Confirmed purchase: 30 August 2015
Published on: 02 September 2015
8 out of 10


Rye, East Sussex GB Regular leisure traveller
Drop off was great and trouble free. Collection, I was early which seemed to cause a delay and then had to pay the car park fee to get out which after a 11 hour flight and missed night's sleep did p*** me off a little. But for the price I paid I'd say it was rather good and would use them again,
Confirmed purchase: 27 August 2015
Published on: 02 September 2015
1 out of 10


They damaged our car and are now refusing to assist with this. Looking at reviews of the company this is typical of them.
Confirmed purchase: 11 August 2015
Published on: 31 August 2015
9 out of 10


Instructions for finding the drop off point could be improved - they didn't seem to match up with the actual signposting, which itself is confusing.
Confirmed purchase: 18 August 2015
Published on: 25 August 2015
3 out of 10


Cricklade GB Nothing
I chose Meet & Greet as a frequent business flyer and do not have time to wait at airports for cars, however I was kept waiting for 40 minutes to collect my car.
When I asked the 'assistant' at the T5 collection point on level 4, he said I needed to keep ringing HIS COMPANY and just walked away to talk a foreign language with his mates!
When me car was eventually returned there was no apology and they didn't care that I had been kept waiting.
Confirmed purchase: 06 August 2015
Published on: 24 August 2015
10 out of 10

Confirmed purchaser

Excellent and efficient
Confirmed purchase: 15 August 2015
Published on: 17 August 2015
8 out of 10


Salisbury GB
Over all a very good competitive service.
Excellent apart from having to wait about 20 minutes for our car to arrive.
Confirmed purchase: 11 August 2015
Published on: 17 August 2015
10 out of 10


Gloucester GB
Confirmed purchase: 04 August 2015
Published on: 12 August 2015
10 out of 10


Dudley GB
Great service
Confirmed purchase: 09 August 2015
Published on: 11 August 2015
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Features of Smart Park Meet & Greet

  • Park MarkŪ Safer Parking Award
  • CCTV
  • Security fencing
  • Regular security patrols
  • Fully insured valet drivers
  • Valet parking: your car is parked for you
  • Operates at Terminals 1,2,3,4 & 5
Important Information

Once booked, you cannot amend or cancel this product

On booking this service, you will need to provide the following information: Inbound & outbound flight numbers, airport terminals, car details and contact telephone number (preferably a mobile number).

This service operates between 4:00am and 12:00am. Includes the airport levied access fee.


Directions for each terminal will be given upon booking.

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APH - Airport Parking & Hotels cannot be held responsible for comments.