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First class service with a Smile!

"This is a first-class service
which I have used on many
occasions. It is far superior
to the other companies
I have used!"

Heathrow Terminal 2 reopens!

With 26 airlines flying from
Terminal 2, let APH take
care of your parking and
hotels from the new
terminal.

Airport Parking reviews collected by Reevoo

Friendliness and helpfulness of staff
9.2
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.9
Overall rating
9.1
Scores 9.1 out of 10 based on 28017 reviews
1 out of 10

Mary

Rochdale GB
I put a complaint in wasn't dealt with to my satisfaction take me off your mailing list please you have lost a valued customer would not recomemd your service to anyone
Confirmed purchase: 28 June 2014
Published on: 01 September 2014

Meet & Greet T1

8 out of 10

Matthew

Doncaster GB
A straightforward, simple process. Not sure what happens around the car park whilst your car is there as the car was FILTHY when we returned. Covered in a thick layer do dust. Also a bit annoying that all the settings you have in your car (mirrors, steering column etc.) had been moved so the first 5 minutes of your return are spent getting these right again. We also found that someone had been in the glove box to find a CD and out this on as they clearly didn't like the radio station we had left it on! Not sure this should be happening! Apart from this, things were satisfactory.
Confirmed purchase: 21 May 2014
Published on: 01 September 2014

APH Birmingham

10 out of 10

Julie

Chorley, Lancs GB
A good no hassle stat to our holiday. Thank you
Confirmed purchase: 01 April 2014
Published on: 01 September 2014

APH Manchester

10 out of 10

sue

Dartford GB
Had a 2 day delay on our holiday and only got charged £5 brilliant
Confirmed purchase: 07 November 2013
Published on: 01 September 2014

APH Gatwick

4 out of 10

james

Wilmington Kent GB
When we returned there were over 100 people at the bus stop this was because the bus was late (we waited at least 30 mins). The driver then stopped beyond the stop (you could tell he did this deliberately) as it was more effort for him to do this than stopping at the right spot. There was then a free- for -all as he was 30 yards past the head of the queue and children were getting separated from their parents. Once on board the announcements were not detailed enough for people to be sure they were at the right stop but the driver clearly did not care. All in all a very bad experience created by yourselves. You have asked for my comments.....but why have I bothered ?
Confirmed purchase: 29 April 2014
Published on: 01 September 2014

Stansted Long Stay

10 out of 10

Dale

sheffield GB
Was very pleased. Found a space straight away considering it was quite full. Will use again.
Confirmed purchase: 31 July 2014
Published on: 01 September 2014

East Midlands Long Stay 3

10 out of 10

Jo

London GB
There wasn't ONE hiccup - and the price was cheaper than everyone else. Would definitely use again.
Confirmed purchase: 22 July 2014
Published on: 01 September 2014

MBW Meet & Greet

10 out of 10

david

Eastbournework GB
Brill
Confirmed purchase: 02 August 2014
Published on: 01 September 2014

APH Gatwick

9 out of 10

Nicola

Telford GB
Makes the whole process so easier and less stressful
Confirmed purchase: 30 July 2014
Published on: 31 August 2014

APH Manchester Meet & Greet

10 out of 10

Philip

Wolverhampton GB
Got to APH welcomed and advised where to leave the car, went to reception they had the details ready confirmed the flight times departure and return and within 5 minutes we were on the bus on our way to the airport, on our return the bus was waiting at the nominated stop and even though the bus was full on leaving it took 10mins maximum and we were on our way back to the car, just what you want especially on the tiresome return trip, simple.

We have been using APH for many years now at various airports and have always found them efficient, professional and attentive at any of the locations which is a great start and finish to holiday and business trips, we have and will continue to recommend Well Done
Confirmed purchase: 12 July 2014
Published on: 31 August 2014

APH Birmingham

10 out of 10

Victoria

Sussex GB
We have used APH and recommended this service to our friends. They have never let us down in all the years and would not think of going anywhere else.
Confirmed purchase: 26 February 2014
Published on: 31 August 2014

APH Gatwick

10 out of 10

Confirmed purchaser

GB
An excellent experience with courteous and helpful staff. I would recommend the service in a heartbeat. Thanks for making transport to and from the airport so straightforward.
Confirmed purchase: 12 July 2014
Published on: 31 August 2014

APH Manchester

10 out of 10

Rachel

North Devon GB
It's not perfectly clear this car park is within walking distance to the terminal.

It is also not clear when taking a ticket on arrival at the car park how you exit when you return.
Confirmed purchase: 29 July 2014
Published on: 31 August 2014

Exeter Airport Long Stay 3

10 out of 10

Wayne

norwich GB
easy to find and helpful staff made everything easy
Confirmed purchase: 21 July 2014
Published on: 31 August 2014

APH Gatwick

10 out of 10

Michael

Leigh GB
Very helpful drivers.
Confirmed purchase: 10 July 2014
Published on: 30 August 2014

JetParks 2

8 out of 10

Stephen

Cambridge GB
Instructions for the drop off at Heathrow T5 were almost good. The only problem was that the descriptions/names didn't quite correspond to the signs, which is OK once you know what you are looking for, but if you are completely new to T5 then it adds stress that you could do without.

Within the car park there is then the problem that the first signs that meet you are purple signs for a company called Meet & Greet. They are not in bays R-S which is where the instructions correctly tell you go, but my first instinct was to head for those signs as opposed to looking for bays R-S. The above are really just comments rather than any complaint.

The real issue occurred on our return. Our flight back was delayed, initially by one day and then by three days. I transferred to another flight to get back earlier. I informed you that I was transferring, only to be told that my car had been taken to T5 the day before for my original arrival, and that I was being changed for a 'No Show'. Apparently you didn't monitor my flight.
I stated that I agreed to pay the additional parking charges, but that I was not a 'No Show' as my original flight was still at Las Vegas, and was not due to return for another two days.

The person who took the call agreed to ask Custom Relations why my flight had not been monitored.

My return flight from Las Vegas was via Chicago. Because of Thunder Storms at Chicago our landing was delayed by over 90 mins and we missed our connecting flight. We managed to book on a flight the next day. I called to inform you of the change of plan. The person I spoke to said that they had made a note of the change, but also asked if I could email through the details using the email link on your web site. This I did, detailing flight number, location, date and time of departure and location (i.e Terminal), date and time of arrival. Your representative stated that there would be a £15 parking excess and a £25 No-Show fee payable on collection. I again re-iterated that I was not a No_Show as my flight still had not left Las Vegas. Could someone please check on that flight before I return to confirm that a 'No Show' fee is not applicable, because I would not be paying it.

We arrived on time at Terminal 3 Heathrow at 22:45. At 23:25 we arrived at the pick up point for the car. It was not there. I called and was told that you had me arriving the following day on the flight I was originally meant to be on, and that there was still a 'No-Show' fee of £25 due plus the £15 excess parking.

The car finally arrived at mid-night.

The next day I called Customer Services. The 'N o-Show' had been removed, but there was no explanation of why you had failed to monitor the original flight, nor why you had completely ignored my phone call and email concerning changed flights.

If you are going to provide the service, you need to do what you say you will do, and when you fail, you need to investigate why and resolve the root cause.
Confirmed purchase: 26 May 2014
Published on: 30 August 2014

Purple M&G Hotel Parking

10 out of 10

Sue

Barton on Humber, N Lincs GB
No problems at all everything went smoothly and would be more than happy to use this service again.
Confirmed purchase: 28 July 2014
Published on: 30 August 2014

APH Gatwick

10 out of 10

Christine

Caerphilly, South Wales GB
Very easy to use, only problem is if you come in on the other side of the road, if you miss the Premier Inn entry to turn around you have to all the way down to the roundabout and back.
Confirmed purchase: 15 June 2014
Published on: 30 August 2014

Purple Parking Business

6 out of 10

David

Harwich GB
biggest criticism is that there was nowhere to park our luggage trolley & retrieve the coin - it appears to be a scam by the drivers to take all of them back ASAP to boost their earnings
Confirmed purchase: 11 August 2014
Published on: 30 August 2014

Stansted Meet & Greet

10 out of 10

Graham

Yelverton GB
Excellent as ever
Confirmed purchase: 31 May 2014
Published on: 30 August 2014

Silver Zone