Message for customers with existing bookings

We are currently experiencing unprecedented levels of customer queries regarding existing bookings. We are processing these in date order; prioritising those who should be travelling in the next few days. We have limited staffing so it will take us longer than usual to process your email. However, we will get to everyone as fast as we can so please do not resend your email.

If you still need to contact us please email us at managemybooking@aph.com. Please include your departure date and booking reference number in the subject line.

Thank you for your patience and understanding.

Why Book Maple Parking Meet & Greet Terminal 2 & 3, Heathrow Airport

Flying from Terminal 2 or 3 at Heathrow Airport? Heathrow Maple Parking Meet and Greet offers a convenient and stress-free parking service that’s perfect for all travellers. You’ll be met just a short walk from the terminal, from where you’ll be able to head to the check-in desks while your car’s parked in a nearby car park. Whether you’re weighed down with bulky luggage, running to a tight schedule or travelling with small children, Maple Parking Meet and Greet is ideal for ensuring your holiday starts in style.


Car Park Features

  • Uniformed staff
  • Meet & Greet
  • Walking time 2 - 10 minutes
  • 24-hour operation
  • Leave keys
  • Walk to terminal
  • Fully insured drivers
  • Assisted loading if requested


  • 24-hour staff
  • Security fencing
  • CCTV
  • Park Mark Award (Police Approved)

Your car will be parked in a nearby car park that is monitored 24 hours a day and holds a Park Mark Safer Parking Award.

Transfers to and from Heathrow Airport

No transfers required with this convenient service – you’re just a short walk from the check-in desks.

Disabled Facilities

This is the ideal parking solution customers who may require any extra assistance.

Opening Times

Maple Parking operates throughout the year, 24 hours a day.

Additional Information

Maple Parking will not be able to take your car if it is not legal or is in any other way unsafe to drive, such as tyre tread not within the legal limit.

Maple Parking Meet & Greet Terminal 2 & 3, Heathrow Airport map

Maple Parking Meet & Greet Terminal 2 & 3, Maple Parking, 717 Southern Perimeter Rd, Longford, Hounslow, TW6 3AE


From the M25;

  1. Follow directions to Heathrow Airport.
  2. Pick-up signs for your departure terminal.
  3. Pass through the tunnels (Tunnel Road) and follow the arrival instructions below.

Arrival Procedure

Please follow the directions below to the meeting point at the terminal you are flying from. You will need to have ready your 'Booking Name' and 'Booking Reference' and return flight details to check with our team when you arrive.

Terminal 2 - ( TW6 1EW). After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. Take the right hand lane and pass under the 2.2M height restriction, follow signs for ‘Level 4’ and ‘Off Airport', keep right and take a ticket from the furthest right-hand Ticket Barrier (please hand this to our Handover Captain). Drive straight forward following signs for ‘Off Airport Parking’. Park in one of the ‘Off Airport Meet & Greet’ parking bays in rows A or B.

Terminal 3 - (TW6 1QG) After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 3 Short Stay Car Park At the entrance barrier, take a ticket (please hand this to our Handover Captain ) Drive up to level 4. Park in one of the ‘Off Airport Meet & Greet’ parking bays.

Please ensure you allow sufficient time to complete the vehicle hand over before heading to the terminal.

Return Procedure

  1. There is no need to call Maple Parking on your return - as long as we have your correct return flight number, terminal and return date we will have your car brought to the meeting point below, ready for when you arrive.
  2. If you are unsure or did not give us a return flight number when you checked in, then call our handover team.
  3. They will be able to advise the status of your car and get it on its way to the meeting point if it is not already.
  4. Please have the unique barcoded card that you were given on arrival to collect your keys from our handover team. If you do not have this then we will need to see and take an image of your passport – which (of course) must match the booking name.