Why Book Ace Meet & Greet , Gatwick Airport

Whether you’re short of time, struggling with young kids, carrying bulky sports equipment or simply want to add some VIP to your trip, Ace Meet and Greet Parking is the perfect solution for arrive-and-fly airport travel. Simply drive straight to the terminal.

Car Park Features

  • Meet & Greet
  • Walking time 2 minutes
  • 24-hour operation
  • Leave keys
  • Uniformed staff
  • Walk to terminal
  • Fully insured drivers


  • 24-hour staff
  • Security fencing
  • CCTV

Transfers to and from Gatwick Airport

No need for a transfer - just walk straight into the nearby terminal.


After dropping your car with one of the Ace drivers, it will be taken to a nearby car park, employing modern security systems and CCTV. For added peace of mind, the facility is a recipient of the Park Mark Safer Parking Award.

Disabled Facilities

The meet and greet service is ideal for passengers requiring any extra assistance.

Opening Times

The car park is open 24 hours a day, 365 days a year.

Additional Information

Maximum vehicle height: 2m.

Vehicle restrictions apply, please see more information below for details.

Ace cannot accept the following makes of cars for insurance premium reasons: Aston Martin, Ferrari, Rolls-Royce, Bentley or Maserati.

No trailers and vehicles must fit in a standard parking space (2.4m x 4.8m). If you have a specially adapted vehicle please contact our call centre to check if it can be accommodated.

Ace Meet & Greet

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Ace Meet & Greet , Gatwick Airport Horley Gatwick RH6 0NP


Drive straight to the North or South terminal at Gatwick Airport. If you are using the M23 turn off at Junction 9 or follow airport signs from the A23. 

South Terminal:

  1. Follow signs for ‘Short Stay Passenger Pick-Up’ to the short term car park; keep in the right hand lane.
  2. Take a ticket at the barrier (there is nothing to pay).
  3. Drive to Orange car park 3 and head for level 1, Rows D & E.

North Terminal; Follow signs to the North Terminal roundabout, as you enter the terminal follow signs for Short Stay car park and keep in the left-hand lane.

  1. Take a ticket at the barrier and proceed to Car Park 5 (the first car park on your right).
  2. Enter Car park 5 and follow signs for Approved Operators (do not go to the upper levels).
  3. When you get to the Approved Operator area park up in an Approved Operator Bay.

Arrival Procedure

Meet and greet parking couldn’t be easier;

  1. Please call ACE parking 15 minutes before arrival to your terminal on the number provided and select Option  1
  2. Drive to the designated meeting point – this will be advised on your confirmation.
  3. An Ace driver will greet you and park your car in the company’s nearby car park.
  4. Head into the terminal to start your holiday early.

Please ensure you allow sufficient time to complete the vehicle hand over before heading to the terminal.

Return Procedure

When you return to the airport:

  1. Please call Ace on the number provided once you have collected your luggage and cleared customs to request your vehicle returned.
  2. Simply give the Ace team a call from the arrivals lounge.
  3. Head to the designated meeting point.
  4. Enjoy the rest of your journey.

Reviews of Ace Meet & Greet , Gatwick Airport Verified by reevooReevoo speech bubble

Find out what fellow travellers thought about Ace Meet & Greet car park. All our reviews are collected and confirmed through independent ratings and reviews services co-ordinator, Reevoo.

Convenience of drop off/collection points
Punctuality of Meet & Greet representatives
Friendliness and helpfulness of staff
Process for leaving/collecting vehicle
Overall rating
Scores 8.3 out of 10 based on 643 reviews
9 out of 10


Portsmouth GB Mr average traveller
Good experience. My only complaint was that on returning we had to go down a floor to pick up the car.
Confirmed purchase: 17 March 2018
Published on: 19 March 2018
10 out of 10


caterham GB good service
would use no other company
Confirmed purchase: 15 March 2018
Published on: 19 March 2018
1 out of 10


East Malling GB
I booked in for a flight on 7 March. BA cancelled on that morning. I rang APH to explain and change the booking to the next morning. APH replied with an email including the line: "Thank you for amending your booking... A space has been reserved for you at ACE Meet & Greet Flex."

That was satisfactory, but it was less satisfactory that I finished up paying both ACE and APH. In short, it was as unsatisfactory as it always is dealing with rapacious firms.
Confirmed purchase: 12 March 2018
Published on: 19 March 2018
2 out of 10


Petersfield GB
The process was not efficient. Difficult to locate staff on arrival and they did not check the car when we arrived.
On return we waited nearly an hour for our car to be delivered and had to call and chase twice. Very poor and we will not use this company again.
Confirmed purchase: 11 March 2018
Published on: 12 March 2018