APH compares data roaming charges of all UK mobile networks

data-roaming

A European Commission survey* in February this year suggested that 94% of holidaymakers limit their internet use when travelling due to the high-cost of mobile roaming charges. Now that the European Union has introduced a cap on roaming charges when using a mobile phone abroad in the EU from July 2014, Airport Parking and Hotels (APH) has put together a table comparing the data roaming charges of all UK mobile networks.


MOBILE NETWORK

CHARGE PER MB: EUROPE AFTER  DATA ROAMING EU REGULATION

CHARGE PER MB: WORLDWIDE

DATA LIMIT AFTER EU ROAMING REGULATION

FREE TEXT ALERTS

REFUNDS AVAILABLE

TRAVEL DATA BUNDLES

AFTER EU ROAMING REGULATION

3 Mobile Pay As You Go
19.8p (*Data band 1)Pay Monthly
19.8p (*Data band 1)
Pay As You Go
£3 (*Data band 2)
£6 (*Data Band 3)Pay Monthly
£3 (*Data band 2)
£6 (*Data Band 3)
£40 of data per month On Arrival:
Yes, customers receive a text to say they will be charged international tariffsData Limit:
Yes, customers receive a free text message if they have reached 80% and 95% of this £40 limit
In addition customers receive an alert for every £2.50 spent on data
No, customers will be billed for any data charges in full Pay As You Go / Monthly
Feel at Home destinations*:    Allows customers to use up to 25GB of their monthly UK data plan allowancesEuro Zone Internet Pass*:
(All-you-can-eat) Data for £5 a day
Orange Pay As You Go
18pPay Monthly
19.8p
£42 of data per month.
From July 1 2014 customers on Orange Pay Monthly plans also have a data roaming spend limit and will never pay more than £500 when using data abroad even if they have removed the £45.55 CAP (plus VAT)
On Arrival:
Yes, customers receive a text to say they will be charged international tariffsData Limit:
Customers receive a free text when they have reached 80%, 98% and 100% of their data roaming cap
No, customers will be billed for any data charges in full Pay Monthly                 Europe Travel 30 Days Bundles:
50MB for £40
150MB for £50
500MB for £150Europe Travel Data Daily Bundles:
20MB for £1
100MB for £3Global Bundles:
20MB for £3
100MB for £10
Any data usage in excess of 200MB will be charged by £8 per MB up to the data roaming cap of £42
O2 Pay and Go
19p per MBPay Monthly
19.6p per MB
Pay and Go
£6Pay Monthly
£6
£48 (250MB) data per month in EU
£40 (50MB) data per month worldwide
On Arrival:
Yes, customers receive a text to say they will be charged international tariffsData Limit:
Customers receive a text message when they have spent £20 and £40
Additionally customers will receive a text when they have reached 80% and 100% of their bundle data
No, customers will be billed for any data charges in full Pay Monthly
O2 Travel EU daily rate  of £1.99 for 15MB
O2 Worldwide monthly rate of £120 for 200MBPay As You Go
O2 Travel EU daily rate of £1.99 for 50MB
Additional Bolt Ons for worldwideBasics:
100MB for £3All-Rounder:
500MB for £6The Works:
1GB for £10Web Snack Bolt on:
1GB for £10 the next 30 dayBlackBerry Bolt On:
Monthly rate of £5 for 10MB of data, BB email and BBM
T-Mobile Pay As You Go
Unavailable in the EU
To access the internet customers  must purchase an Internet Travel BoosterPay Monthly
Unavailable in the EU
To access the internet customers  must purchase an Internet Travel Booster
Pay As You Go
To access the internet customers must purchase a Travel BoosterPay Monthly
To access the internet customers must purchase a Travel Booster
£43 of data per month On Arrival:
Yes, customers receive a text to say they will be charged international pricesData Limit:
Customers can text customer service number they usually use to request their data balance
Sending and receiving these texts are free
No, customers will be billed for any data purchased or used in full Pay Monthly
EU Travel Booster**:
24H rate 20MB for £1
24H rate 100MB for £3International Travel Booster Zone A & E**:
24H rate 20MB for £3
24H rate 100MB for £10
30 Day rate 3MB for £5
30 Day rate 200MB for £100Pay As You Go
EU Travel Booster**:

24H rate 20MB for £1
24H rate 100MB for £3International Travel Booster Zone A & E**:
30 Day rate 50MB for £30
30 Day rate 200MB for £100Rest of the World Travel Booster for Pay As You Go & Monthly**:
30 Day rate 3MB for £10
30 Day rate 10MB for £20
30 Day rate 20MB or £37.50
Tesco Mobile Pay As You Go
19p per MBPay Monthly
19p per MB
Pay As You Go
£8Pay Monthly
£8
£40 of data per month, EU (210MB) and worldwide (6.9MB)
Possible to change this data roaming cap to any amount customer like
On Arrival:
Yes, customers receive a text to say they will be charged international pricesData Limit:
No, customers need to log-in to their Tesco personal account to view their data use
No, customers will be billed for any data charges in full No bundles available
Virgin Mobile Pay As You Go Customers need to activate Data Travel PassPay Monthly Customers need to activate Data Travel Pass  Pay As You Go
£5Pay Monthly
£5
£45 of data per month in EU and worldwide
If customer chooses not to purchase a Data Travel Pass in advance, data limit is capped at €50
On Arrival:
No text will be sent to the customer since they will be informed beforehand when activating their Travel Data PassData Limit:
Customers can text to find out their balance
When customers reach £35 of data they send a text and again at £45
No, customers will be billed for any data passes purchased  in full Pay As You Go & Monthly
Europe Data Travel Passes:
10MB Travel Pass = £3
50MB Travel Pass = £6
250MB Travel Pass = £20
(Europe Travel Pass is  including EU, Switzerland, Channel Isles and Isle of Man)(Last 30 days)No international bundles available
Vodafone Pay As You Go
£2 per day for 25MB
After 25MB it costs 19p per MBPay Monthly
19.8p a MB (Europe Zone 1***)
45.9p a MB (Europe Zone 2***)
Pay As You Go
£5 for 25MB
After 25MB £3Pay Monthly
£3 for 5MB
every 5MB after £15
£42.50 of data per month in EU & worldwide On Arrival:
Yes, customers receive a text from the host network to confirm the phone is operating with them. However, customers do not receive a text alerting to international charges. To find out what it will cost to make and receive calls and texts from the country they are visiting, call 4636 for freeData Limit:
Customers receive notifications text when they reach 80% and 100% of data limit
However when the customer opted into Vodafone EuroTraveller, they are automatically opted-out of the monthly internet limit in the Europe zone and will not receive any internet limit notifications.
No, customers will be billed for any data charges in full Pay Monthly
EuroTraveller***:
This allows customers take their UK data roaming to UK countries for just £2 extra per dayPay As You Go & Monthly
Europe Travel Bundle***:

Daily rate of £8 for 100MBWorldwide Travel Bundle:
Daily rate of £25 for 100MB
EE 4G Pay As You Go
To access the internet you must purchase a data add-onPay Monthly
To access the internet you must purchase a data add-on
Pay As You Go
To access the internet you must purchase a data add-onPay Monthly
To access the internet you must purchase a data add-on
N/A On Arrival:
Yes, when customers connect to the data roaming they will be offered a choice of roaming data add-ons relevant to the country they are in by a text message. Afterwards they are given notice when the roaming add-on is ready to use.Data Limit:
Yes, customers are send a text message if they have reached 80% and again when 100% is reached of internet limit. Customers can check their balance through their online account on EE or via the EE App
No, customers will be billed for any data add-ons purchased in full Pay Monthly
EU add-on****:
24H rate 20MB for £1
24H rate 100MB for £3
30 Day rate 200MB for £35Pay As You Go and Monthly
Zone A worldwide            add-on*****:

24H rate 20MB for £3
24H rate 200MB for £10
30 Day rate 200MB for £50Zone E worldwide add-on*****:
30 Day rate 50MB for £40
30 Day rate 100MB for £75
30 Day rate 200MB for £140

*Three mobile Euro travel countries:

Data band 1: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal (incl. Azores & Madeira), Romania, Slovakia, Slovenia, Spain (incl. Balearic & Canary Islands), Sweden, Vatican City, Monaco. (45.8p per MB)

Data Band 1a: (EU & selected European countries NON VAT) French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Norway, Reunion, San Marino, Switzerland, French West Indies, Jersey, Guernsey. (38.2p per MB)

Data Band 2: Australia, Benin, Botswana, Cyprus North, Hong Kong, India, Israel, Ivory Coast, Japan, Panama, Philippines, Puerto Rico, South Africa, Taiwan, Thailand, Turkey, Virgin Islands (USA) and USA, Yemen. (£3 per MB)

Data Band 3: Rest of the World & Maritime Networks (Ships, Ferries, Cruise Liners) & Airlines. (£6 per MB)

Feel at home countries: USA, Austria, Australia, Denmark, Hong Kong, Indonesia, Italy, Macau, the Republic of Ireland, Sri Lanka and Sweden.

**T-Mobile

EU zone countries: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino Slovakia, Slovenia, Spain, Sweden, Switzerland and the Vatican.

Zone A & E countries: Armenia, Australia, China, Columbia, Ecuador, India, Israel, Macedonia, Martinique, Mexico, Peru, Russia, Turkey & USA

***Vodafone

Euro zone countries included: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (inc. Monaco), Germany, Greece, Hungary, Ireland, Isle of Man, Italy (inc. San Marino and Vatican City), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain(inc. Balearic Islands), Sweden, Albania, Andorra, Bosnia and Herzegovina, Channel Islands (Jersey, Guernsey), Canary Islands, Faroe Islands, French Territories, Gibraltar, Iceland, Liechtenstein, Norway, Switzerland, Turkey
Europe Zone 1: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (inc. Monaco), French Territories, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc. Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), Sweden

Europe Zone 2: Albania, Bosnia and Herzegovina, Channel Islands (Guernsey,Jersey), Faroe Islands, Isle of Man, San Marino, Switzerland, Turkey

****EE

Europe Roaming Zone countries are: Austria, Azores, Belgium, Bulgaria, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and the Vatican
Roaming Zone A countries are: Armenia, Australia, China, Columbia Croatia, Ecuador, India, Israel, Macedonia, Martinique, Mexico, Peru, Russia and Turkey, USA.
Roaming Zone E worldwide: countries rest of the world.


MOBILE
NETWORK

CHARGE
PER MB:
EUROPE

CHARGE
PER MB:
WORLDWIDE

DATA LIMIT

FREE TEXT ALERTS

ARE REFUNDS
AVAILABLE?

TRAVEL DATA
BUNDLES

3 Mobile

Data Band 1 (EU and selected European countries): £1.25 per MB.

Data Band 2 (non EU): £3 per MB.

Data Band 3 (Rest of the World): £6 per MB.

Data Band 4 (other): £10 per MB.

EU Roaming Data Limit of £45 for all customers.

On Arrival:

Yes, customers receive a text to say they will be charged international prices.

Data Limit:

Customers receive a free text alert when they’ve reached the pre-set data limit.

No: customers will be charged for any data charges in full.

3 Mobile do not offer any international data roaming bundles.

Orange

Pay Monthly:

3G Data: £3 per MB.

GPRS or EDGE: £3 per MB.

Video Calling:

  • 38p per minute to make.
  • 70p per minute to send.
  • 14p to receive.

Pay Monthly:

3G Data: £8 per MB.

GPRS or EDGE: £8 per MB.

Video Calling: N/A.

Pay Monthly and Mobile Broadband:

16MB per month in EU countries.

Pay As You Go:

12MB per month in EU countries.

Does not apply in non EU zones. Does not apply if customer has Travel Bundle with allowance over EU data limit.

This can be removed.

On Arrival:

No alert sent as the phone automatically connects customers to the international network upon arrival.

Data Limit

Customers do receive a free text when they’ve reached half the data limit and a second free text when they’ve reached the full limit.

No: customers will be charged for any data charges in full.

Europe 30 Day and Monthly Bundles:

  • 4MB – £5.
  • 10MB – £12.
  • 50MB – £40.

Europe Travel Data Daily Bundles:

  • 2MB – £2 per day.
  • 50MB – £8.50 per day.

Global Bundles:

  • 4MB – £8.
  • 10MB – £15.
  • 50MB – £60.

USA and Canada Bundles:

  • 4MB – £5.
  • 10MB – £12.
  • 50MB – £60.

Pay As You Go:

3G Data: £4 per MB.

GPRS or EDGE: £4 per MB.

Video Calling:

  • 38p per minute to make.
  • 70p per minute to send.
  • 14p to receive

Pay As You Go

3G Data: £8 per MB.

GPRS or EDGE: £8 per MB.

Video Calling: N/A.

O2

Pay Monthly (Default Spend Cap)

£3 per MB, limited to £40 charge and 50MB.

Pay Monthly (Higher Spend Cap)

£3 per MB, limited to £120 charge and 200MB.

GPRS: £6 per MB.

Pay Monthly (Default Spend Cap)

£6 per MB, limited to £40 charge and 50MB.

Pay Monthly (Higher Spend Cap)

£6 per MB, limited to £120 charge and 200MB.

GPRS: £6 per MB.

50MB at cost of £40.

On Arrival

Yes, customers receive a text to say they will be charged international prices.

Data Limit

Customers receive a text when they’ve spent £20 and £40.

Text message sent when customer has used:

  • 80% of their bundle.
  • 100% of their bundle.

No: customers will be charged for any data charges in full.

Data Abroad: £40 per month for 50MB.

Heavy User: £120 per month for 200MB.

My Europe Extra: £10 per month.

Chosen Country (e.g. Spain): £5 per month.

Bolt Ons available if additional data is needed.

Pay As You Go:

Web Bolt On for £7.50 per month.

 

Pay As You Go

£3 per MB.

GPRS: £6 per MB.

 

Pay As You Go

£6 per MB.

GPRS: £6 per MB.

T-Mobile

£1 for 3MB.

£5 for 20MB.

£10 for 50MB.

£40 for 200MB

(MBB only).

GPRS: £1.50 per MB.

Office Link: £0.14 per KB.

Blackberry: £0.14 per KB.

3G: £1.50 per MB where available

£1 for 3MB.

£5 for 20MB.

£10 for 50MB.

£40 for 200MB

(MBB only).

GPRS: £7.50 per MB.

Office Link: £0.73 per KB.

Blackberry: £0.73 per KB.

3G: £7.50 per MB where available.

T-Mobile does not have any sort of caps or data limits when international data roaming is active. It is recommended to call customer services before departure.

On Arrival

Yes, customers receive a text to say they will be charged international prices.

Data Limit

Customers can text the customer service number they usually text to get a balance on their data allowance. Sending and receiving these texts is free.

No: customers will be charged for any data charges in full.

Euro Internet Boosters:

  • £1 for 3MB for 24 hours.
  • £5 for 20MB for 7 days.
  • £10 for 50MB for 30 days.

Blackberry phones:

For £15 per month customers have free international data access.

Tesco Mobile

Pay Monthly (Region 1)

WAP: £4 per MB.

Pay Monthly (Region 2, 3 and 4)

WAP: £8 per MB.

40MB at £40 per month.

On Arrival

Customers should call Tesco Mobile before departure so that Tesco can set-up the signal abroad.

Data Limit

Customers can call the customer service number to check balance. This costs one minute of data allowance but there is no extra charge.

No: customers will be charged for any data charges in full.

Unlimited GPRS Data Browsing 7 Day Pass

£2 per week.

Pay As You Go (Region 1)

WAP: £4 per MB.

Pay As You Go (Region 2, 3 and 4)

WAP: £8 per MB.

Virgin Mobile

Pay Monthly

1 hour 3MB Travel Pass: £4.

24 hour 5MB Travel Pass: £6.

Pay Monthly

1 day 10MB Travel Pass: £10.

3 day 15MB Travel Pass: £15.

7 day 30MB Travel Pass: £30.

30 day 60MB Travel Pass: £60.

Depends on the bundle chosen.

On Arrival

Once roaming is activated on customer’s phone, the customer would receive a confirmation text once they are abroad which also notifies them of useful contact numbers.

Data Limit

Customers can text the usual number that they text to find out their balance. This would be free of charge.

Alternatively, they can call the usual number for a total cost of 10p.

No: customers will be charged for any data charges in full.

However, if the bill is extortionate and it is the first time then they may consider writing it off. This is not guaranteed.

Europe

1 hour 3MB Travel Pass £4.

24 hour 5MB Travel Pass £6.

Worldwide

1 day 10MB Travel Pass £10.

3 day 15MB Travel Pass £15.

7 day 30MB Travel Pass £30.

30 day 60MB Travel Pass £60.

Blackberry

1 hour 3MB Travel Pass £4.

24 hour 5MB Travel Pass £6.

Pay As You Go

1 hour 3MB Travel Pass £4.

24 hour 5MB Travel Pass £6.

Pay Monthly

1 day 10MB Travel Pass £10.

3 day 15MB Travel Pass £15.

7 day 30MB Travel Pass £30.

30 day 60MB Travel Pass £60.

Vodafone

Pay Monthly

  • £2 per day up to 25MB.
  • Regular travelers can pay £10 per month and receive 25MB allowance per day.

Pay Monthly

  • £3 per MB up to 5MB.
  • £15 per MB for every MB after.

Monthly Data Roaming Spend Cap of £34 (excl VAT).

This applies to data roaming in Europe Zone 1 only.

On Arrival

Yes: customers receive a text from the host network to confirm the phone is operating with them. However, customers do not receive a text alerting to international charges.

Data Limit

Customers receive a free text alert when getting close to 5MB.

No: customers will be charged for any data charges in full.

International Data Roaming Bundle:

Valid in Australia, New Zealand and Hong Kong, £10 per month and this gives a 5MB limit per day.

Europe Data Roaming Bundle:

Regular travelers can pay £10 per month and receive 25MB allowance per day.

Pay As You Go

  • £2 per day up to 25MB.
  • Regular travelers can pay £10 per month and receive 25MB allowance per day.

Pay As You Go

  • £3 per MB up to 5MB.
  • £15 per MB for every MB after.


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1 comment for “APH compares data roaming charges of all UK mobile networks

  1. September 12, 2014 at 4:11 pm

    It would be helpful if in your next study you can compare these charges with the likes of Go Sim and Telestial who have been providing international sim cards and data cards that can save up to 60% on calls for years . Also what about new apps that are being used to cut down on data costs as well. May be worth a survey of its own.

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