Your vehicle will be stored in a secure parking facility while you are away, providing peace of mind throughout your trip. The site operates as a secure 24-hour parking compound with CCTV monitoring and regular security patrols. In addition, all vehicles are handled by fully insured and professionally trained chauffeurs, ensuring your car remains safe and secure for the duration of your stay.
Please note that due to the closure of the Terminal 4 Parking car park, the drop-off and collection point has been relocated to T4 Park & Ride car park. Customers travelling to or from Terminal 4 will need to self-transfer using the free bus service to and from the car park.
Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible.
Please note that from 23 June 2026, all Terminal 4 parking, including Meet & Greet, is located in Zone A of Terminal 4 Park & Ride car park.
If you have a last-minute date or time change from the day before your booking starts, contact Park Giant by telephone on 07857 366664 or 07594 517711 to advise of the change.
Customers are required to photograph their vehicle at the drop-off point to support any damage claim.
ULEZ charges apply - please note you will enter the ULEZ zone twice, once on your start date and again on your return date.
It is currently advised to allow an extra 30-60 minutes on top of airline check‑in guidance for parking, walking and the transfer.
Customers arriving at Terminal 4 must go to the Terminal 4 Long Stay Car Park, complete the handover with a driver, and then take the free Heathrow shuttle bus to Terminal 4.
You must check your vehicle upon arrival and advise us of any concerns before moving from the parking bay. This can be done by taking a photograph/short video while in the car park and sending on email to contact@parkgiant.co.uk. Operational staff will be unable to provide further information and you must email the office to allow for an investigation.
Please note that the operator covers a maximum of 15 minutes of parking, so it is important to call once when you land and again after you have collected all luggage.