The MBW car park is looked after by 24-hour security patrols and is fully monitored by CCTV cameras. At night it is well lit by flood lighting, and the high perimeter fencing meets police-approved security regulations. The car park is accredited with the Park Mark Safer Parking Award, and is a member of the British Parking Association.
No transfer is required with this meet and greet service.
MBW Meet & Greet is ideal for anyone who has a disability and requires extra assistance as you’ll hand over your car right at the terminal so there’s no need to walk very far to get to security and check-in.
MBW is open 365 days a year between the hours of 4:00 and 23:59. If you arrive between midnight and 4am, an extra charge of £25 applies. This means you’ll always have easy access to your vehicle, regardless of when your flight lands.
MBW Meet & Greet operates 365 days a year between the hours of 04:00-23:59. You can still arrive between midnight and 04:00 if you need to however, depending on when your flight might land, for an extra charge of £25.
A charge of £25.00 applies between midnight and 4am for arrivals and returns.
A charge of £25.00 applies for long wheel base vehicles.
A charge of £35.00 applies for vehicles overheight vehicles (over 2.2m for Terminals 2,3 and 5 or over 2m for Terminal 4)
Once you’ve collected your luggage and cleared customs, you will need to call MBW Meet & Greet to organise your car to be brought to you. When you exit the airport, your vehicle will be waiting for you where you will be able to begin the journey home.
Please call MBW approximately 30 minutes prior to reaching Heathrow. You must keep us informed if you are likely to be early or late with as much notice as possible. You must photograph your own vehicle at Drop-Off.
Terminal 2 (Postcode: TW6 1EW):
Follow signs to the ‘Short Stay Car Park 2’ (look for Off-Airport signs), as you leave the tunnel you will need to be in the right hand lane. Drive up the ramp and follow the road to the right, head under the height restriction arm. Keep in the FAR right hand lane and approach the barrier (Level 4) At the barrier, take a ticket (you need to give this ticket to the driver) Follow the ‘Off-Airport’ parking signs until you reach Rows A & B at the far end. Park in Row A or B and a MBW chauffeur will be waiting near the ticket machine. Larger vehicles to head to Over height Parking – additional charges will apply. Please take photos of your vehicle from all angles clearly showing the vehicle in the short stay car park.
Terminal 3 (Postcode:TW6 1QG):
As you leave the tunnel follow signs toward Terminal 3, Short Stay Car Park 3. Please Enter the Short Stay Car Park and drive up to Level 4. Follow signs for Off-Airport Parking and make your way to rows A and B where a uniformed MBW driver will meet you. Please take photos of all angles of your car as well as clearly showing it is parked int he short stay car park.
Terminal 4 (Postcode: TW6 3XA):
As you leave the Terminal 4 roundabout, follow signs for Short Stay Parking. Drive up the ramp and stay towards the right. Take a ticket and enter the Short Stay Car Park, stay on the right and go to level 2. Follow signs for Off-Airport Parking, Rows E and Fand park in a bay where your uniformed driver will meet you. Please take photos of all angles of your car as well as clearly showing it is parked int he short stay car park.
Terminal 5 (Postcode: TW6 2GA):
Follow signs for ‘Terminal 5 Departures’. Keep in the right lane & head up departure ramp (Passenger pick up Short Stay signs). Follow signs to ‘Short Stay Car Park’ (look for Off-Airport signage). Keep left and head towards the last set of barriers entering the car park on level 4. Follow signs to Off-Airport, rows R and S where your MBW driver will meet you. Larger vehicles to head to Overheight Parking – additional charges will apply. Please take photos of all angles of your car as well as clearly showing it is parked int he short stay car park.
2) Upon arrival to the designated meeting point:
Please ensure you allow sufficient time to complete the vehicle hand over before heading to the terminal.
Picking up your car is easy: