Comparison of Airlines Embracing Mobile Technology

Airline

Phone Compatibility ~ (PHONE INTERNET/ APP)

Mobile Boarding Pass

MOBILE Check-In

Make and Manage Booking ON MOBILE

Check Flight Status ON MOBILE

Extra Features

Aer Lingus

Mobile Site
Yes

Apps
Android App soon compatible with iphone, Blackberry, Nokia N Series, Windows Smart Phones

No

Yes

Yes

Yes

• Low fares search
• Travel Alerts

Air France

Mobile Site
Air France Connect: service which informs customers, starting from 14 days prior to departure, either by telephone, text message or e-mail of any cancellation, even a delay or change of boarding gate or after take-off of delayed baggage delivery using the cell number and email address provided by customers when the ticket was purchased. This free-of-charge service is open to everyone and requires no enrolment.

Apps
Free mobile app for iPhone, Android and Blackberry

Yes

Yes

Yes

Yes

• Questions Answered
• Check customer’s Flying Blue account

Alitalia

Mobile Site
Yes

Apps
Free app compatible with iPhone, iPod touch, and ipad

Yes

Yes

Yes (not able to book flights on app)

Yes

• Check MilleMiglia profile and balance and request miles crediting of Alitalia and Air One flights flown with e-ticket

Air New Zealand

Mobile Site
Yes

Apps
Yes - mPass
Compatible with iPhone and iPod touch, Android.

Yes

Yes (not on app)

Yes (not able to book flights on app)

Yes

• If customers are a Koru member, they can scan mPass boarding pass for entry to the Koru Lounge.
• Blackboard Deals
• Daily grabseat Destinations
• How Far Can I Go? (Customers can enter home airport and amount willing to spend, to see list of destinations)

American Airlines

Mobile Site
Any phone with internet capability

Apps
Availablefor iPhone, iPad, Android, Nook Color, Amazon Appstore. Just released for Blackberry and Windows Smart Phones.

Yes

Yes

Yes

Yes

• Find Admiral Club lounges
• Play games (only on app)
• Destination information (weather, etc)
• Access Advantage Accounts

BMI

Mobile Site
Any phone with internet capability

Yes  (MMS)

Yes

Yes

Yes

• Compare lowest fares
• Read airport guides
• Diamond Club members can log into their account and view miles balance

British Airways

Mobile Site
Mobile site accessible by any phone with internet capability
 
Apps
Apps for iPhone, BlackBerry, Android and Windows 7 phones

Flight Update via SMS Text Message

Yes (App only)

Yes

Yes (App only)

Available through mobile site, apps and via SMS Text Message

For Text
Text “D” for Departures and “A” for Arrivals followed by a space, then the departure date of the flight (DDMMYY), another space and then the British Airways flight number (BAXXX) to 60747

(On day of flight customers don't need to add the date)

• Executive Club members can log into the mobile site to view Tier Points and BA Miles balances, plus check in for future flights

Cathay Pacific

Mobile Site
Yes

Apps
iPad, iPhone, Blackberry Playbook, Blackberry and Android OS

No (You receive a barcode on check-in but always have to print one out at airport)

Yes

Yes (Make booking – iPad only)

Yes

• Very detailed and comprehensive city guides for a variety of destinations (App only)
• News & Offers
• The Marco Polo Club Account
• Local Contacts

Continental Airlines

Mobile Site
Any phone with internet capability

 Apps
App available for iPhone, iPad, iPod Touch and Android

Yes

Yes

Yes (App only)

Yes

• Check seat availability for flight
• Check One-Pass Elite Status and Mileage Balance

Delta Air Lines

Mobile Site
Any mobile device that can access the Internet

Yes (certain airports only)

Yes

Yes (Not make bookings but can change flight details)

Yes

• SkyMiles Account Information
• Change Flights

Easyjet

Mobile Site
Any phone with internet capability

Apps
iPhone

No

Yes

Yes

Yes

N/A

Emirates

Mobile Site
Yes. Designed to work with more than 3,000 mobile devices.

Yes (not all flights)

Yes

Yes

Yes

• Search in-flight amenities prior to boarding.

Flybe

Mobile Site
Not specific for mobiles but you can access their ordinary site from any phone with internet capability.

Yes

Yes

Yes

Yes

N/A

Flythomascook

SMS service “Travel Buddy” (purchase at time of online booking)

N/A

N/A

Only view itinerary – no changes can be made

Yes – on day of departure

(Will receive texts about flight delays and travel information like approx. flight length, etc)

• Destination weather report
• Itinerary reminder
• Travel information specific to destination

Iberia

Mobile Site
Not specific for mobiles but you can access their ordinary site from any phone with internet capability.

Apps
iPhone, iPad, iTouch

Yes

Yes

Yes

Yes

N/A

Lufthansa Group

Mobile Site
Yes

Apps
iPhone or Blackberry, Nokia, Android or another Smartphone

Yes

Yes

Yes

Yes

• Mileage account
• Lufthansa lounge directory
• Recording of nationality, type and validity of travel document (when necessary)

Monarch

Any phone

**Texting service (opt-in invitation from booking confirmation email )

N/A

N/A

N/A

Yes – on day of departure

• Can opt to receive exclusive offers and special deals

Qantas

Mobile Site
Yes

Apps
Only for storing frequent fliers miles.

Yes

Yes

Yes

Yes

• Edit your frequent flyer details and check your points balance
• Locate lounges

Ryanair

Mobile Site
Not specific for mobiles but customers can access Ryanair’s ordinary site from any phone with internet capability.

Apps
No, except Ryanair magazine in an app.

No

Yes

Yes

Yes

• Ryanair Magazine (providing detailed and informative travel stories and information including interviews, reviews, destination guides and much more)

Virgin Atlantic

Mobile site
Any phone with internet capability.

Apps
For iPhone and Nokia OVI store

N/A

Yes

Yes

Yes

• Enrolling into Flying Club
• Checking your Flying Club account details