Bring Your Own Device (BYOD): Inflight streaming and Wi-Fi

streaming-facilities

Get 2016 Wi-Fi details for UK airports here

New research* reveals, 63% of global passengers would prefer to use their smartphone, tablet or laptop for inflight entertainment. With an increasing number of airlines offering inflight streaming facilities and Wi-Fi connectivity, APH has created a guide to what’s on offer from the world’s major airlines.

AIRLINE AIRCRAFT CLASS COMPATIBLE DEVICES LIVE TV STREAMING TO DEVICE STREAMING FROM DEVICE WI-FI AVAILABILITY
Aer Lingus
  • N/A
  • N/A
  •  N/A
  • N/A
  • N/A
  • N/A
Wi-Fi:

  • Wi-Fi is activated at 10,000 feet or around 20 minutes after take-off. It is deactivated during take-off and landing
  • Upload capacity of approximately 5MB and download capacity of approximately 1MB
  • Customers can switch between devices at no extra cost using the same log-in details
  • Available on all A330 aircrafts
  • No phone calls allowed (including  mobile, VoIP, or Skype)

Rates:

  • 1 hour pass: £6 (€7.95)
  • Full flight pass: £11 (€14.95)
Air Canada
  • Boeing 767-300ER
  • Airbus A319
  • First Class
  • Business Class
  • Economy Class
  • Tablet
  • PC
  • Apple Laptop
  • iPad
  • iPhone
  • iPod Touch
  • Passengers can stream Air Canada films, TV shows for £3 ($5) per flight
  • Music and destination information is free of charge
  Wi-Fi:

  • Wi-Fi is only available on selected Air Canada flights within North America
Air France
  • N/A

 

  • N/A

 

  • N/A

 

  • N/A

 

  • N/A
  • N/A
  • Not currently available on any route / aircraft
Alitalia
  • N/A

 

  • N/A

 

  • N/A

 

  • N/A

 

  • N/A
  • N/A
  • Not currently available on any route / aircraft
American Airlines
  • Boeing 737
  • Boeing 757 international
  • Boeing 762
  • Boeing 763
  • First Class
  • Business Class

 

  • Laptops
  • iPad
  • Galaxy Tab
  • Motorola Xoom
  • Smartphone

 

Compatible System:

  • iOS
  • Android OS 3.2 and above

 

  • N/A

 

  • Passengers can stream AA films and TV programmes at an additional charge Samsung Galaxy TabTM is available on every seat on selected flights only
  • N/A

 

Wi-Fi:

  • Only available on  777-300ER and selected 777-200 aircrafts
  • Available for purchase once on board the aircraft

Rates:

  • 2 Hour Pass: £8 ($12)
  • 4 Hour Pass: £11 ($17)
  • Duration of Flight Pass: £12 ($19)
British Airways
  • N/A

 

  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
  • Available on one 747-400 aircraft on the Club World London City flight route (direct flights between New York JFK and London City airports)

 

Rates:

  • 1 Hour: £8
  • 24 Hours: £15

 

Cathay Pacific
  • Boeing 777-300ER
  • Selected A330-300
  • First Class
  • Business Class
  • New Economy Class
  • iPod
  • iPhone
  • iPad
  • N/A

 

  • Passengers can connect their iPod, iPhone and / or iPad and stream personal music and films to personal in-seat widescreen
  • N/A
  • Not currently available on any route / aircraft
Delta Air Lines
  • In-flight streaming is only available on selected domestic aircraft within the domestic Wi-Fi coverage zone

 

  • First Class
  • Delta Comfort+
  • Domestic Main Cabin

 

  • iPhone
  • iPad
  • Android Tablets
  • Mac OS X 10.6 or above
  • Windows 7 and 8

 

Compatible System:

  • Mac OS X 10.6 or above
  • Windows 7 and 8
  • N/A

 

  • Passengers are advised to download Fly Delta App before flight
  • Passengers can stream films and TV programmes from Delta Airlines
  • Passengers with a Domestic Main Cabin ticket can purchase premium streaming content at an additional price
  • N/A
  • Not currently available on any route / aircraft
Emirates
  • Selected B777
  • First Class
  • Business Class
  • Economy Class
  • N/A
Live TV:

  • Passengers can stream up to eight channels of live TV through their personal in-seat widescreen
  • N/A
  • N/A
Wi-Fi:

  • Available on most A380 aircrafts and selected Boeing 777s
  • 10MB of data is provided to each passenger free of charge (available only on A380 aircrafts)
  • Wi-Fi is not currently available while flying above China or India

Rates:

  • 500MB for £0.65 ($1)
Etihad
  • Selected flights only
  • First Class
  • Business Class
  • Economy Class
  • N/A
Live TV:

  • Passengers can stream up to seven channels of live TV through their personal in-seat widescreen
  • N/A
  • N/A
Wi-Fi:

  • Available on all Boeing 777 aircrafts
  • Passengers can purchase Wi-Fi using their credit card
  • Prices can be found on the in-flight Wi-Fi portal
Iberia
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
Wi-Fi:

  • Available on all flights that use new A330 aircrafts and the A340-600s with new interiors
  • Wi-Fi is not available on selected countries, please click here to view

Rates:

Smartphone or Tablet

  • 4MB – 22MB: £3 – £13 ($4.95 – $19.95)

iPad

  • 22MB – 50MB: £13 – £26 ($19.95 – $39.95)
Japan Airlines
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
Wi-Fi:

  • Wi-Fi is activated when aircraft reaches cruising altitude
  • Wi-Fi is deactivated before landing

Available on:

  • Tokyo (Narita) – New York (JL005/006) / Chicago / Los Angeles / Jakarta (JL725/726) / Sydney
  • Tokyo (Haneda) – London / Paris / San Francisco
  • On Sydney bound flights, service is not available 2 to 3 hours before arrival to Sydney or after departure from Sydney
  • Congestion might occur when a lot of people are using the in-flight Internet service at the same time

Rates:

  • One hour: £8 ($11.95)
  • Flight plan (24 hours): £14 ($21.95)
KLM
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
Wi-Fi:

  • Available on one Boeing 777-300 aircraft as a pilot scheme
  • KLM does not offer Wi-Fi on all other aircrafts / routes
Lufthansa
  • Selected Airbus A321
  • First Class
  • Business Class
  • Economy Class
  • Notebooks
  • Tablets
  • Smartphones

 

Compatible System:

  • iOS
  • Android
  • Windows
  • N/A
  • Users must download Lufthansa app prior flight
  • Allows passengers to stream Lufthansa in-flight movies to their personal device
  • N/A
Wi-Fi:

  • Internet connection is only available once aircraft has reached cruising altitude
  • The option of making mobile phone calls has been disabled
  • Payment can be made using debit and credit cards as well as PayPal
  • No internet will be available when flying over China

Rates:

  • One hour: £7 (€9)
  • Four hours: £10 (€14)
  • Full flight: £13 (€17)
Monarch Airlines
  • N/A
  • Economy Class
  • Notebooks
  • Tablets
  • Smartphones

 

Compatible System:

  • iOS
  • Android
  • N/A
  • Passengers must download MPlayer app free of charge prior to flight
  • The MPlayer media bundle costs £3.99 per person per flight
  • Five blockbuster Hollywood films available
  • Over 50 episodes of BBC Worldwide programmes available
  • N/A
  • Not currently available on any route / aircraft
Qantas Group
  • Selected B717
  • Business Class
  • Economy Class
  • iPad
  • iPhone
  • Laptop
  • N/A
  • Passengers are available to stream films and TV programmes
  • N/A
  • Not currently available on any route / aircraft
Singapore Airlines
  • Selected A330-300

 

  • Business Class
  • Economy Class
  • iPad
  • iPhone
  • iPod
  • N/A
  • N/A
  • Passengers can stream personal music and films to their in-seat widescreen
  • USB connection allows passengers to plug in a USB to play music and view photos with the USB media player and photo viewer
Wi-Fi:

  • Available on selected A380 and Boeing 777-300ER aircrafts
  • The cabin crew on passengers flight will announce if Wi-Fi is available

Rates:

  • Dependent on connectivity provider on passengers flight
Swiss Air
  • A330-300

 

  • First Class
  • Business Class
  • iPad
  • iPhone
  • iPod
  • N/A
  • Passengers can watch films and music from their personal devices on their in-seat widescreen via an Apple cable that is provided
  • N/A
  • Not currently available on any route / aircraft
Thai Airways
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
Wi-Fi:

  • Available on all  Airbus A330-300 (33H) and A380-800 flights
  • Wi-Fi not available when flying over  Myanmar, Vietnam, Bangladesh, India and Korea

Rates:

Smart Phone

  • 3MB: £3 ($4.50)
  • 10MB: £9 ($14.50)

Laptop / iPad

  • 10MB: £9 ($14.50)
  • 20MB: £19 ($28.50)
Virgin Atlantic
  • N/A
  • New Upper Class Suite

 

  • iPhone
  • USB stick
  • Tablet
  • N/A
  • N/A
  • Passengers can connect personal devices and stream movies and music to their in-seat widescreen
  • Not currently available on any route / aircraft

*Research correct as of March 2015 published by SITA (a multinational information technology company providing IT and telecommunication services to the air transport industry0.

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