Southampton Port Cruise Parking at Southampton Port

Unit H1, Cracknore Hard, Industrial Estate, Cracknore, Marchwood, Hants, SO40 4ZD.

Set sail on calm waters by letting Cruise Parking take the stress out of parking at Southampton Port. With just a 20-minute transfer from car park to cruise terminal, it makes the ideal solution for those looking for fast and affordable parking at Southampton Port.

Why choose Cruise Parking

Located just 10 minutes from the motorway network, you'll dodge the traffic and have the reassurance of a guaranteed parking space waiting for your arrival.

Using the service couldn't be easier, too. Just drive straight the car park, where you'll be met by a member of Cruise Parking staff who'll park your car while you jump on the shuttle bus and head straight to the cruise terminal. On your return, a Cruise Parking representative will show you to the transfer buss ready to take you straight back you your car.

Passengers who are flying out to meet a cruise, or returning via air travel, will receive free transfers to Southampton Airport.

Don't worry about your car while cruising, either. As you're exploring the oceans, Cruise Parking will be caring for your vehicle in its fully secured car park with CCTV coverage, security fencing and regular patrols throughout the day. The facility is also a police-approved Park Mark Safer Parking Award holder.

Customer Reviews

Cruise Parking reviews verified by Reevoo

Value for money
8.4
Overall rating
8.7
Scores 8.7 out of 10 based on 171 reviews
10 out of 10

S

Ormskirk GB
+
The whole process worked smoothly and the staff were all friendly and very helpful
All good
Confirmed purchase: 18 July 2015
Published on: 22 July 2015
10 out of 10

Neil

Manchester GB Usually moan
+
Very friendly, efficient, professional staff. A very good service.
Slight confusion as to where the exit is.
Confirmed purchase: 11 July 2015
Published on: 14 July 2015
10 out of 10

Neil

Kingswinford GB
+
professional service
Reviewer left no comment
Confirmed purchase: 06 July 2015
Published on: 14 July 2015
8 out of 10

Les

Templecombe GB
+
Reviewer left no comment
More expensive than at airports, for no apparent reason
Confirmed purchase: 07 July 2015
Published on: 14 July 2015
8 out of 10

Janet

Ballymena GB
+
Reviewer left no comment
Very long wait time for the coach to take us back to our car.
Confirmed purchase: 11 July 2015
Published on: 14 July 2015
9 out of 10

Alan

Derby GB
+
avoids you having to fined your way through heavy traffic of Southampton
Having to wait at the dockside, after your, cruise until the coach is full
Confirmed purchase: 11 July 2015
Published on: 14 July 2015
9 out of 10

Christopher

Gillingham, Dorset GB
+
Fast and friendly service.
On arrival at 'cruise parking' we were told we were at the wrong place... but could find no other parking so went back and was then admitted without a problem by someone else.
Confirmed purchase: 26 June 2015
Published on: 13 July 2015
10 out of 10

Jean

West Chiltington GB
+
From leaving the terminal to boarding the mini bus and leaving the car park was between 30 and 40 minutes very impressive operation
Well done APH
Reviewer left no comment
Confirmed purchase: 04 July 2015
Published on: 07 July 2015
10 out of 10

Frank

Alton GB Excellent efficiennt service.
+
Friendly efficeint personnel
clockwork run service
Nothing
Confirmed purchase: 03 July 2015
Published on: 07 July 2015
9 out of 10

Tania

Essex GB
+
Didn't wait long for coach going.
There were plenty of vehicles waiting when we got off to bring us back.
Reviewer left no comment
Confirmed purchase: 26 June 2015
Published on: 01 July 2015
10 out of 10

DUGHAN

Burton on Trent GB
+
Efficient and friendly service.
No
Confirmed purchase: 27 June 2015
Published on: 01 July 2015
1 out of 10

Tony

COXHEATH, MAIDSTONE GB DISGRUNTLED USER OF APH
+
COLLECTING THE CAR AT THE END OF THE HOLIDAY WAS GOOD. THE MINIBUS WAS ALREADY WAITING AT THE TERMINAL. THE PAPERWORK WAS OK, AS WE WERE ON THEIR LIST. WE LEFT SOON AFTER LOADING OUR LUGGAGE. ONARRIVAL AT THE BASE WE QUICKLY RECEIVED THE CAR KEY AND FOUND THIS EASILY.
WHEN I LOOKED TO BOOK CRUISE PARKING AT SOUTHAMPTON, I RECEIVED THE PROCESSING DETAILS FROM APH (AIRPORT PARKING AND HOTELS). THIS WAS CONFUSING, AS I HAVE USED APH FOR GATWICK AIRPORT PARKING BEFORE. THEY WERE REFERRING TO THE PLACE OF BOOKING AS SOUTHAMPTON BUT NOT SPECIFICALLY THE PORT. I WAS THEREFORE NOT SURE IF THIS MIGHT HAVE MEANT SOUTHAMPTON AIRPORT.
WHEN WE ARRIVED IN MARCHWOOD WE FOLLOWED SIGNS FOR "CRUISE PARKING" BUT THE DOCUMENTS FOR THE BOOKING WERE ALL IN THE NAME OF APH, SO WE REALLY WEREN'T SURE WHETHER WE WERE AT THE RIGHT PLACE, PARTICULARLY AS I HAD USED ANOTHER CRUISE PARKING COMPANY NEARBY ON A PREVIOUS OCCASION.
THE ROADWAY TO THE SITE WAS VERY BAD, LIKE AN UNMADE ROAD. THERE WERE NO SIGNS SHOWING APH. ALTHOUGH WE ARRIVED EARLY ENOUGH FOR OUR CRUISE ON AZURA, WE HAD TO WAIT FOR SOME CONSIDERABLE TIME IN THE ROADWAY, BEHIND OTHER CUSTOMERS. DESPITE THERE BEING ONLY ABOUT A DOZEN SUCH VEHICLES, THE PROCESSING WAS VERY SLOW. AS TIME WENT ON WE WERE CONCERNED AGAIN ABOUT BEING AT THE RIGHT PLACE AND POSSIBLY WASTING TIME IN A WRONG QUEUE. I WALKED UP TO THE KIOSK, TO CHECK WHEN WE EVENTUALLY HAD MOVED UP THE QUEUE ENOUGH TO BE IN THE PARKING YARD. EVEN THE OFFICER HAD TO CHECK OUR DOCUMENTS VERY CAREFULLY, TO CONFIRM WE WERE. HE MENTIONED THE PARKING IS ORGANISED BY SEVERAL COMPANIES, SUCH AS APH. ANOTHER COUPLE IN THE QUEUE, HAVING WAITED PATIENTLY WITH US, WERE TOLD THEY WE IN THE WRONG PLACE.
WHEN WE EVENTUALLY DROVE UP TO THE KIOSK, OUR CHECK IN TIME WAS REASONABLY QUICK, SO WE WONDERED WHY IT HAD TAKEN SO LONG TO PROCESS THE RELATIVELY SMALL NUMBER OF VEHICLES IN FRONT OF US.
WE PARKED THE CAR AS ADVISED AND TOOK OUR LUGGAGE TO THE AWAITING COACH. OUR LUGGAGE WAS ACTUALLY PUT INTO A NEARBY TRAILER, ATTACHED TO A MINIBUS. WE GOT ON THE COACH AND SOON LEFT FOR THE PORT. WE ARRIVED THERE AT 2.20PM. WE HAD BEEN TOLD TO CHECK IN BY P&O FROM 2PM, INSTEAD OF THE ORIGINAL 1PM TIME BECAUSE THE SHIP HAD HAD A NOROVIRUS OUTBREAK ON THE PREVIOUS CRUISE AND THEY WANTED TO CLEAN THE SHIP. WE SAW A VERY LARGE QUEUE OUTSIDE THE TERMINAL. THE DRIVER WENT PASSED THIS AND WENT TO DO A U-TURN. HE DIDN'T PRESUMABLY CHECK HIS MIRRORS BECAUSE HE TURNED AS A TAXI WAS TRYING TO OVERTAKE HIM. THE TAXI HAD TO SWERVE VIOLENTLY AND THE COACH DRIVER BREAKED TO AVOID A CRASH. WE THEN PARKED BEHIND ABOUT 5 OTHER COACHES OUTSIDE THE TERMINAL. WE WAITED THERE, OCCASIONALLY MOVING UP AS THE COACHES AHEAD MOVED ON. WE WERE ONLY YARDS FROM THE PEOPLE STANDING IN THE TERMINAL QUEUE BUT WE WEREN'T TOLD TO GET OFF. OTHER PASSENGERS WENT TO ASK ABOUT GETTING OFF BUT APPARENTLY WERE TOLD WE HAD TO WAIT ON BOARD. EVENTUALLY WE WERE TOLD TO DISEMBARK BUT THIS WAS AT 3.15PM, A WAIT ON BOARD THE COACH OF 55 MINUTES. DURING THIS TIME NUMEROUS CARS, MINIBUSES AND TAXIS WERE LETTING OTHER CRUISE PASSENGERS JOIN THE QUEUE AHEAD OF US. THEREFORE WE WERE DISADVANTAGED AND DELAYED IN GETTING ON BOARD.
SOME PASSENGERS ON THE COACH HAD TO GET THEIR LUGGAGE FROM THE COACH HOLD BUT THE MINIBUS/TRAILER HOLDING OURS WAS NOWHERE TO BE SEEN. I ASKED WHAT HAD HAPPENED TO OUR LUGGAGE AND WAS TOLD IT WOULD HAVE PRESUMABLY ALREADY BEEN TAKEN ON BOARD THE SHIP. WE WERE VERY CONCERNED ABOUT THE WORD "PRESUMABLY". WE WANTED TO KNOW "DEFINITELY" BECAUSE WE DIDN'T WANT TO GO ON A CRUISE WITHOUT ANY LUGGAGE BUT THERE WAS NO WAY OF CONFIRMING THIS.
OBVIOUSLY THE TERMINAL WAS BUSY AND WE STOOD IN THE VERY LONG QUEUE FOR OVER AN HOUR. WHEN IN THE TERMINALWE WERE GIVEN A CARD AND TOLD TO SIT SOMEWHERE UNTIL CALLED. WE WERE WAITING FOR NEARLY 2 HOURS. WE HAD NOT EATEN OR DRUNK SINCE LEAVING OUR HOME IN MAIDSTONE AT 10.30AM. WE HAD EXPEXTED TO DO THIS ON BOARD THE SHIP. WE INSTEAD HAD TO BUY REFRESHMENTS IN THE TERMINAL HALL. EVENTUALLY WE WERE CALLED TO CHECK IN AND THEN GO ON BOARD. THIS WAS AT 6.15PM, 4 HOURS AFTER THE COACH HAD ARRIVED AT THE PORT.
WE BELIEVE WE SHOULD HAVE BEEN ALLOWED TO GET OFF THE COACH SOONER AND JOIN THE QUEUE, WHICH WE PARKED ALONGSIDE FOR MOST OF THE TIME. IF WE HAD DONE THIS, WE WOULD HAVE BEEN AHEAD OF ALL THE OTHER VEHICLES AND THEIR PASSENGERS ARRIVING LATER BUT JOINING THE QUEUE BEFORE US. WE WOULD THEREFORE HAVE BEEN ON BOARD QUICKER AND PROBABLY NOT HAVE HAD TO WAIT AS LONG BECAUSE WE WERE AT THE PORT ONLY 20 MINUTES AFTER THE TIME GIVEN BY P&O. IN FACT WE WOULD HAVE BEEN THERE BEFORE 2PM, IF WE HAD NOT HAD TO WAIT SO LONG TO CHECK THE CAR IN.
IN VIEW OF THE DELAYS, WHICH WE MAINLY BLAME CRUISE PARKING FOR, WE INCURRED A MUCH LONGER WAIT TIME TO GET ON BOARD AND ALSO REFRESHMENTS COSTS. DUE TO THE LATE BOARDING WE WERE TIRED AND THEN RUSHED TO DO THE MUSTER, UNPACK AND THEN PREPARE FOR OUR EVENING MEAL. WE HAD NO TIME TO FAMILIARISE OURSELVES WITH THE SHIP, AS WE WOULD NORMALLY DO. THIS WAS NOT A GOOD START TO OUR HOLIDAY. WE ACCEPT P&O ARE ALSO RESPONSIBLE FOR SOME ELEMENT OF THE DELAY, DUE TO THE NOROVIRUS BUT WE HAD ARRIVED WELL ON TIME TO BOARD AS ADVISED. IT IS UNACCEPTABLE WE WERE DELAYED BY CRUISE PARKING IN BEING ABLE TO GET TO THE PORT EARLIER AND THEN TOJOIN TJE QUEUE AS SOON AS WE ARRIVED THERE.
Confirmed purchase: 20 June 2015
Published on: 24 June 2015

Caroline, Marketing APH

Dear Mr Burton,

Thank you for your valued comments.

APH are booking agents for Southampton Cruise Parking, which is why the signage does not bear our name.

We are sorry to hear of your experience at the car park however your experience with the transfer coach and P&O are not under our control. Your comments have been forwarded to Southampton Cruise Parking for them to investigate your complaint further.

Kind regards,
Caroline

1 out of 10

Eric

Orpington GB Retired, proud of car.
+
Reviewer left no comment
The signage to car park was non existent APH was not shown only cruise parking which was confusing!

On our return our car was scratched down passenger side and handles on drivers side were marked, it appeared our car had been driven. Also drivers wing mirror was out of position. We spoke to a man who said they would check photos of our car and phone us Monday. That was last Saturday 13th June and we have received no call.

The car had been cleaned the day before we left and so we knew any marks that were on car.

Fortunately T'cut removed scratches
so all is well.

We would never use Southampton cruise parking again.
Confirmed purchase: 13 June 2015
Published on: 19 June 2015

Caroline, Marketing APH

Dear Mr Nottage,

Thank you for your comments and bring this to our attention.

APH are booking agents for Southampton Cruise Parking, which is why the signage does not bear our name.

We are sorry to hear of your experience at the car park. Your comments have been forwarded to Southampton Cruise Parking for them to investigate your complaint further.

Kind regards,
Azrina

9 out of 10

Beanie

Datchet GB
+
V good Crust Service when arrived.. Staff really friendly and helpful and no wait for minibus to port
When returned a bit brusque onto bus as no indication of time to be at stop 25...
V efficient at arrival at carparpark although was lucky to get my keys first
Confirmed purchase: 30 May 2015
Published on: 17 June 2015
10 out of 10

Sylvia

Seaford GB Family travelling use aph
+
Brilliant service friendly people
You need to advertise aph in the cruise parking signs as I was looking for your logo
Confirmed purchase: 28 May 2015
Published on: 17 June 2015
10 out of 10

DORIS

cornwall GB
+
Reviewer left no comment
toilets at pick up point need to be improved not very nice and a lot of people use them.
Confirmed purchase: 12 June 2015
Published on: 17 June 2015
9 out of 10

Mick

Northampton GB
+
Chat from drivers
Reviewer left no comment
Confirmed purchase: 01 June 2015
Published on: 11 June 2015
10 out of 10

Gordon

Ripley derbyshire GB Just a normal bloke
+
Everything went to plan and the staff were pleasant and helpful
No
Confirmed purchase: 28 May 2015
Published on: 08 June 2015
9 out of 10

Gill

Bramley Green GB
+
Efficient service that took all the stress out of parking for our cruise from Southampton.
Could look more professional like the operation at Gatwick. Portacabins don't set the right impression. However the service still impressed.
Confirmed purchase: 30 May 2015
Published on: 02 June 2015
10 out of 10

Sally

Norwich GB
+
So efficient! Very helpful and friendly. When we were picked up after our cruise, on the way back to the car park, the driver even stopped to point out a road closure and gave us alternative directions!
No post code on paperwork for satnav. When I phoned up, first I was told that you didn't have parking at Southampton, after I gave my booking reference I was then given the post code for the airport and not the port. Luckily I realised that I had been given the incorrect information.
Confirmed purchase: 30 May 2015
Published on: 02 June 2015

Important Information

Security

  • Park Mark® accredited car park
  • CCTV
  • Security fencing
  • 24-hour security patrols by security staff

Transfers

  • Transfer time: 20 minutes
  • Frequency: Every 15-40 minutes depending on time of day

Important information

  • Valet service; car is parked for you
  • Minimum stays/charges may apply
  • Disable passengers welcome. Please call to discuss requirements
  • Vehicles over 5m will incur surcharge of £2.00 per day
  • Each booking entitles return transfer of four occupants.
  • Additional passengers will incur £10.00 supplement paid on the day
  • Bookings can be cancelled up to 24 hours prior to departure subject to a £10 admin fee
  • Arriving less than two hours prior to vessel sailing may result in bus transfer refusal

Map and Directions

Directions

Sat-nav users: Please enter this postcode: SO40 4ZD

Directions: Leave the M27 at junction 3 and join the M271, following signs for Southampton docks. Follow the M271 for 1.5 miles. At the first roundabout take the second exit, signposted A35 to Totton and Lyndhurst and A326 Fawley. At the traffic lights, the road merges with the A35. Continue along the A35 for one mile, following signs for Lyndhurst. Do not follow signs to Totton town centre. At the next roundabout turn left, following signs for the A326 and Marchwood. Continue for half a mile to the traffic lights. Turn left into Jacobs Gutter Lane, following signs for Marchwood. After 1.5 miles turn left at the roundabout into Normandy Way, following signs for Marchwood industrial park, Cracknore Hard and Hythe. After half a mile you will come to Marchwood industrial park. Go straight on at the mini roundabout, then turn left into Cracknore Hard. The car park should be signposted from here.

About Southampton Port

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