Airport HotelsGatwick Airport → Gatwick Sofitel Hotel

Sofitel Hotel London Gatwick

North Terminal, Horley, Gatwick Airport, Crawley, West Sussex, RH6 0PH.
Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

Sofitel London Gatwick

This 4 star Luxury Hotel is uniquely located within Gatwick Airport, directly linked to the North Terminal and minutes away from the South Terminal by Monorail.

The Sofitel London Gatwick Hotel offers world class service which includes 518 non-smoking en-suite rooms featuring TV with pay per-view movies, high speed internet access, hairdryers, tea/coffee making facilities and air conditioning.

Enjoy a choice of fine dining options in the 3 on-site restaurants. The Brasserie is a contemporary restaurant featuring modern, European dishes in a relaxed stylish setting. The Gatwick Oriental offers a wide range of dishes from the Far East, or Le Cafe serves café style food in an informal setting.

Star rating 4 Star Logo
Packages available

Room Only and Parking Packages available:

If you book accommodation only transfers to the Airport are on foot as there is a direct link bridge to the North Terminal.

If you book a parking package your parking will be (secure) at APH Gatwick car park for the duration of your trip. Customers will need to park at APH Gatwick Car Park prior to their hotel stay. Simply drive to the car park who will then transfer you to the Airport. Customers will need to disembark the transfer bus at the North Terminal and follow signs to the hotel. Transfers from the car park are free of charge and run every 15 minutes, 24 hours a day 7 days a week.

Distance to airport

100 metres

Check in / check out

14.00/12.00

Room types available

Twin, Double, Triple, Family of 3, Family of 4 and accessible rooms

Room Facilities

Pay movies
Air conditioning
Soundproofed rooms
Climate control
Coffee/tea maker
Wake-up calls
Private bathroom
Complimentary toiletries
Hair dryer
Bathroom phone
Makeup/shaving mirror
Cable television service
Wired high-speed Internet access (chargeable)
Trouser press
Electronic/magnetic keys
Iron/ironing board
In-room safe
Rollaway beds available
Cribs/cots (infant beds) available
Daily housekeeping
Turndown service

Hotel Amenities

Concierge desk
Complimentary newspapers in lobby
Bar/lounge
Restaurant(s) in hotel
Coffee shop or cafe
Room service (24 hours)
Audio-visual equipment
Safe-deposit box at front desk
Multilingual staff
Express check-out
24-hour front desk
Currency exchange
Dry cleaning/laundry service
Coffee in lobby
Air-conditioned public areas
Lift
Wireless (high-speed) Internet access - surcharge
Total number of rooms - 518
Breakfast available (chargeable) buffet
Business centre
Number of restaurants - 3

Dining Options

Gatwick Oriental - this restaurant offers a range of Oriental dishes. Part of the Ken Hom group of restaurants - open 12.00-14.00 and 18.30-23.00

La Brasserie - European dishes made from fresh local produce are served in a contemporary, informal setting open from 05.30-10.30 and 18.30-22.30

La Terrace - At the centre of the hotel, this cafe serves light snacks and drinks, overlooking the atrium with a library.

Le Cafe - A cafe-style terrace in a vibrant and informal setting, with a Parisian feel. Provides a venue for light, all-day dining.

Kua - A glamorous cocktail bar offering vibes of the Orient whilst serving a wide range of cocktails.

Breakfast Options

Breakfast is not included in your package but is available from 05.00 and may also be enjoyed in your room. Continental £15.95pp, Full English £17.30pp.

Disabled Facilities

Accessible bathroom
Accessible path of travel
In-room accessibility
Roll-in shower
Lift

Internet Available

Available in room (wired) £15.00 for 24 hours (rates may vary) Available in public areas at £9.50 for 2 hours (rates may vary)

Local Information

This hotel is on Airport and links directly to Gatwick's North Terminal

Nearest Motorway: M23 2 miles
Nearest Airport: London Gatwick 100 meters (North Terminal)
Nearest Train Station: Gatwick Airport (South Terminal) 1 mile
Nearest Town: Horley 1.5 miles

Need help deciding which Gatwick Airport Hotel is right for you? Call us on 0844 871 7431 and one of our team will be happy to help you.

Frequently Asked Questions

Our comments box is a great way for you to view other peoples feedback about products on aph.com, and add your own.

Terms and Conditions

APH - Airport Parking & Hotels cannot be held responsible for comments.

Customer satisfaction

APH is committed to providing the very highest standards of service to customers. We continually monitor customer feedback through customer satisfaction surveys which helps us to maintain our high levels of service.

92% of 279 customers who answered our customer satisfaction survey about Sofitel London Gatwick said they were likely or very likely to rebook.

Customer comments

Sofitel London Gatwick

"Yes, It was very noisy with people noisily coming and going all night but most importantly we discovered on arriving at our resort that a necklace had been stolen from my wife's suitcase. That would make us hesitate to use this hotel again unless we could be assured security had been tightened up."
Mr Iredale, Buckinghamshire, 8 Dec 2013

Sofitel London Gatwick

"we have used the same hotel/parking service before - they maintain a very high standard"
Mr Humphreys, Essex, 5 Dec 2013

Sofitel London Gatwick

"keep the good work!"
Mrs Guadalupe Caqui, Oxfordshire, 2 Dec 2013

Sofitel London Gatwick

"Hotel reception good. Hotel room very good. Bar & restaurant facilities good, but service nothing to write home about & a bit too pricey."
Mr Allen, Hampshire, 4 Nov 2013

Sofitel London Gatwick

"Very good hotel best location for north terminal. Book dinner package as food pricey but cannot fault hotel rooms and loby areas"
Mr Lawrence, East Sussex, 25 Oct 2013

Sofitel London Gatwick

"Having stayed here before, we found Sofitel Gatwick to continue living up to the Sofitel standard. The rooms are well sound proofed and, as claimed by Sofitel, we found the beds to be supremely comfortable. Excellent value for money."
Ms Ahdida, Derbyshire, 3 Oct 2013

Sofitel London Gatwick

"Was very disappointed that the APH transfer drop off for the Sofitel Gatwick meant we had a considerable walk, with all our luggage to get to the hotel. Why could we not be dropped off nearer? Appears that this was for APH's convenience and not ours! Only disappointment of what other wise is an excellent service"
Mr Harris, Suffolk, 10 Jul 2013

Sofitel London Gatwick

"We hadn't used Gatwick for a number of years, using Sofitel next door to our terminal made things easy for us."
Mr Parkman, West Glamorgan, 24 Jun 2013

Sofitel London Gatwick

"Many thanks to our driver today (21.06) for helping with everyone's bags. He also gave us an alternative route to the M25 after an accident on the M23. Above and beyond!"
Mr Whitehead, Essex, 21 Jun 2013

Sofitel London Gatwick

"A great hotel with a real luxury feel. Its proximity to the terminal take away the worry of an early morning transfer, which means you can relax and start your holiday as soon as you arrive!"
Dr Coleman-Davies, Mid Glamorgan, 13 May 2013

Sofitel London Gatwick

"Excellent hotel with great position close to North Terminal allowing us to walk in for our flight. Would definitely book this hotel again."
Mrs Courtney, Hampshire, 13 May 2013

Sofitel London Gatwick

"Excellent services both hotel and parking."
Mrs Fricker, Avon, 6 Apr 2013

Sofitel London Gatwick

"Stayed at the Sofitel and was very pleased with both the quality and the situation in the airport."
Mr Holder, Suffolk, 14 Mar 2013

Sofitel London Gatwick

"APH transfer from your carpark was slow and not very comfortable. Will probably use on-airport carpark next time."
Mr Warris, Buckinghamshire, 27 Feb 2013

Sofitel London Gatwick

"I have to say your drivers are a credit to you. On both journeys they were pleasant and helped with cases."
Mrs Marris, Essex, 7 Feb 2013

Sofitel London Gatwick

"Service first class throughout, hotel fabulous, a great start to our holiday - thank you."
Mrs Allison, Devon, 3 Feb 2013

Sofitel London Gatwick

"Very convenient for LGW North. Able to check in for early morning flight the evening before. Very high standard accommodation. Good discount on the advertised room price."
Mr Johnn, Hampshire, 12 Jan 2013

Sofitel London Gatwick

"Everything was perfect and the experience made us feel as though we started our holiday early."
Ms Joyce, Middlesex, 7 Jan 2013

Sofitel London Gatwick

"An excellent all round package that offered real value for money. From the moment of booking, through to staying at the hotel and finally collecting the car on our return, the whole service was refreshingly faultless."
Ms Ahdida, Derbyshire, 15 Dec 2012

Sofitel London Gatwick

"T he Sofitel Gatwick just seemed to have lost something this time. A lot of little things all put together. The pillows were not as good as normal that was the main thing. Great view of the airport though Room 598"
Mr Barkshire, Kent, 14 Dec 2012

Sofitel London Gatwick

"Everything went exactly as planned, fast transfers, good value"
Mr Durbidge, Berkshire, 14 Dec 2012

Sofitel London Gatwick

"Upmarket and excellent"
Mr Torr, Nottinghamshire, 29 Nov 2012

Sofitel London Gatwick

"excellent"
Mrs Watkins, Herefordshire, 13 Oct 2012

Sofitel London Gatwick

"Transfer to/from APH site also very efficient."
Mr Young, Dorset, 11 Oct 2012

Sofitel London Gatwick

"The hotel met our expectations in every way and was ideally located for access to the airport for an early flight departure. Unfortunately the hotel was let down by the long queue for checking in which took more than 30 minutes and was not what we expected from a hotel of this standard. We would have expected additional staff to be available at such a busy time."
Mr Cooper, Hampshire, 5 Oct 2012

Sofitel London Gatwick

"Hi - we always book with you BUT this time we thought we had the same type of booking and we did not. We booked thinking our package was parking at the hotel. When we arrived at the hotel we parked to be told we had to take the car about 8 miles down the road and get a bus back which was OK but not what we thought we had booked. When we did this we were dropped off at the airport and told to walk back to the hotel. This was difficult as I am a little disabled and walking through the car car park and on the busy paths was not easy. I asked the bus driver where the walk way was to our hotel from the terminal he said we did not have one. When I booked I was told we had one. After walking the long way round in great pain when I arrived inside the hotel I saw the sign for the walk way - this was not easy for me and it was very distressing and painful. It would make me think again about booking as I dont feel it was clear that I would have to walk so far. This was a reason for booking a hotel with a walk way to the terminal. Otherwise I have always praised your services and recomended you. I was advised by the hotel to book park and fly. Kind regards A. L. Flatt"
Ms Flatt, Norfolk, 23 May 2012

Sofitel London Gatwick

"This was our preferred hotel and we asked APH to book it."
Mr Eastman, Buckinghamshire, 22 May 2012

Sofitel London Gatwick

"The only thing missing was tea and coffee making facilities in the room."
Anonymous, 30 Apr 2012

Sofitel London Gatwick

"I asked for an upgrade on the parking to leave the car at the hotel, instead of at Copthorne, Gatwick, which is not convenient and was told I couldn't, there was no parking at hotel. When I arrived at the hotel they told me they had a multi-storey carpark, so I was very disappointed with the young man at APH, who just lied to me"
Anonymous, 25 Apr 2012

Sofitel London Gatwick

"Gatwick North Sofitel was VERY EXPENSIVE"
Anonymous, 18 Apr 2012

Sofitel London Gatwick

"Have used many times before and very reliable."
Anonymous, 10 Apr 2012

Sofitel London Gatwick

"Sofitel onsite accomodation is the best if you have an early flight next day"
Anonymous, 3 Mar 2012

Sofitel London Gatwick

"We were dropped of at bus stop 6 with 2 heavy cases and a set of golf clubs. It wasn't easy to find the entrance to the Sofitel. I I thought we would have been dropped at the door!"
Anonymous, 24 Feb 2012

Sofitel London Gatwick

"Nice beds, got outside facing room so not hot like inside ones and nice new tv's. Book due to location but have to pay the price hence value response but accept that"
Anonymous, 28 Jan 2012

Sofitel London Gatwick

"Booked hotel & meal; hotel room was good but the meal was very poor. I had to return the 1st meal as it was luke warm & still chilled in the centre. The restaurant staff were more interested in chatting between themselves than serving the customers. Would stay at the hotel again, but not dine."
Anonymous, 5 Dec 2011

Sofitel London Gatwick

"Inclusive meal deal a rip-off. Very much a feeling of being a second class guest. Lots of space in restaurants but guests with vouchers packed into small "canteen-like! area. Heard the full conversation of our fellow guests. Awful! APH, on the other hand,is just fabulous in every way."
Anonymous, 19 Oct 2011

Sofitel London Gatwick

"While I like the deals here its disappointing that the Hilton on the south terminal is so uncompetitive."
Anonymous, 9 Aug 2011

Sofitel London Gatwick

"Not the hotel but I very strongly believe you were dishonest about the parking - no mention of how far until the booking was made and I had to pay all over again to another company to park. There was no answer from your parking tel.no."
Anonymous, 3 Jul 2011

Sofitel London Gatwick

"The concenience of being able to walk into the north terminal is worth the extra this hotel costs"
Anonymous, 20 May 2011

Sofitel London Gatwick

"I have used this hotel a number of occasions over years."
Anonymous, 5 Apr 2011

Sofitel London Gatwick

"Since we normally fly from the South Terminal at Gatwick, more flexible booking at the Hilton at the South terminal would be an advantage. Otherwise we will continue to use the Sofitel as it provides easy access to the South Terminal without exposure to the jam-prone highway system."
Anonymous, 2 Apr 2011

Sofitel London Gatwick

"Not the Hotel but the day after i returned i discovered damage to my rear near side wheel arch and door that had been caused whilst parked at aph. i appreciate that i should have checked my car prior to departing aph gatwick and i have no come back now, but i had been travelling for a long time was very tired and was at the end of food poisoning and just wanted to get home. However, this will not deter me from using aph again as i am always impressed with the service provided/received and in fact returning on 25/03/11. but feel that you should be aware of this as it is a scrape rather than a dent and appears to have been caused whilst parking close to something."
Anonymous, 11 Mar 2011

Sofitel London Gatwick

"Welcome at reception was exceptional. Assistance was available with directions unasked!"
Anonymous, 3 Mar 2011

Sofitel London Gatwick

"We have used the "Sofitel" several times before and have always been pleased with it. Checking in can be a little slow-we always travel at peak times. This time we thought that the room was a little more "tired". We have always been impressed with the rooms previously."
Anonymous, 27 Feb 2011

Sofitel London Gatwick

"We booked a set two course evening meal, however when we realised the limitted nature of the menu we chose to go a la carte. We would not take advantage of this offer again."
Anonymous, 16 Feb 2011

Sofitel London Gatwick

"Have used it many time -would not consider any other hotel at Gatwick Airport"
Anonymous, 8 Feb 2011

Sofitel London Gatwick

"found that carparking to be to far from hotel and air port although transport was included would have been better having car deliverd to airport ?"
Anonymous, 7 Feb 2011

Sofitel London Gatwick

"Size of inclusive meal restaurant was very small. We had to wait over an hour for a table."
Anonymous, 25 Jan 2011

Sofitel London Gatwick

"There were no tea/coffee making facilities in the room. We had a dinner package and it seemed that, even though there were spare tables, they were telling customers like us with a voucher that there was a 20 min wait and to go in the adjoining bar area to wait. This was obviously to make you buy a drink because, as soon as we ordered drinks we were fetched for dinner."
Anonymous, 24 Jan 2011

Sofitel London Gatwick

"stayed at the sofitel which was reaaly good however the undercover walkway was extremely cold so much so that when you breathed out you could see your breath"
Anonymous, 24 Jan 2011

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