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Airport Lounges
in a No.1 Traveller
lounge
Book now and receive a complimentary glass of champagne.*
Escape the hustle and bustle of the departure area with award-winning airport lounge specialist No.1 Traveller. With lounges from just £17.50, it's the perfect place to begin your holiday before you fly from Heathrow Terminal 3, Gatwick, Stansted and Birmingham.
Featured Lounge:
No.1 Lounge
Gatwick Airport
The No.1 lounge at Gatwick Airport is located after security in the South Terminal.
Once you've checked in, you can enjoy complimentary facilities such as WiFi, wide screen TV, board games, and newspapers and magazines which are re-stocked daily. Also included are free snacks, hot food, tea, coffee and soft and alcoholic drinks – with champagne and cocktails available at an additional charge. Adults 12 years plus Children 2-11 Years
Entry includes:
- Complimentary hot and cold food
- Fully-tended bar, including soft and alcoholic drinks
- Unlimited Wi-Fi
- Quality newspapers and glossy magazines
- TVs
- Panoramic runway views
- Cinema, games room and family room**
- Flight information
**Features vary in each lounge
Important Information
Disabled access may vary in some locations, please check your individual requirements prior to booking.
Essential Information
Lounges located after Passport Control are not suitable for passengers on domestic flights unless stated otherwise. For security reasons if you need to leave the lounge, you must take any luggage with you even if you wish to return.
Lounges have a smart casual dress code and expect reasonable behaviour from guests. Lounge staff reserve the right to refuse admission. There is no smoking in any of our executive lounges. There is a charge for champagne. Other drinks and snacks are provided free of charge. Lounge staff may announce your flight but cannot guarantee to do so. All lounges have flight information screens and you are responsible for catching your flight. You may arrive at the lounge up to 3 hours before your flight time. Entry prior to this time will be at the discretion of the lounge staff. In lounges which permit them, children must be accompanied by an adult at all times.
Looking for a lounge for your return trip or a stop over? Click on the Lounge Pass banner to get a quote for around 130 worldwide airport lounges.
Our comments box is a great way for you to view other peoples feedback about products on aph.com, and add your own.
Terms and Conditions
Customer satisfaction
APH is committed to providing the very highest standards of service to customers. We continually monitor customer feedback through customer satisfaction surveys which helps us to maintain our high levels of service.
of 387 customers who answered our customer satisfaction survey about Airport Lounges said they were likely or very likely to rebook.
Customer comments
No.1 Birmingham
"I do not Know the lads name but I must say his dress code was immaculate and I did mention it to him"
Mr Davis,
Warwickshire,
6 Apr 2013
No.1 Birmingham
"a super smooth and relaxing start to a cross world flight"
Miss Smitham,
Leicestershire,
26 Mar 2013
No.1 Gatwick South Terminal
"Sevice was good - but it was so crowded. More difficult to find a seat than in general departure lounge. Some people stretched out on sofas so taking up too much room. Some perhaps getting there hours early in order to eat and drink as much as they could. i just wanted a quiet relaxing place with a cup of coffe and a snack - but found it far from relaxing with a general hubub of noise, and people trailing luggage around looking for seats."
Mrs Gibbs,
Hampshire,
13 Mar 2013
No.1 Gatwick North Terminal
"Choices of breakfast items available very limited - some items unavailable until late morning"
Mr Goadsby,
Hampshire,
8 Mar 2013
No.1 Birmingham
"there was no difference in price to booking on line via the airport- chose to book via APH as had car parking with you but no incentive otherwise to do so."
Miss Platts,
Leicestershire,
7 Mar 2013
No.1 Gatwick North Terminal
"Food supplied was nowhere near as good as previous experiences and felt that we would not pay for this lounge again"
Mrs Tolley,
Kent,
4 Mar 2013
No.1 Gatwick South Terminal
"It was very crowded when I arrived and I couldn't find anywhere to sit for about 15 minutes"
Mrs Mozley,
Hampshire,
26 Feb 2013
The Bollin Lounge T1
"Felt lounge was a bit too far away from main section/boarding gates, and a fiddle to get too and from. Especially as it was the first time we had used this lounge."
Mrs Read,
Lancashire,
5 Jan 2013
No.1 Heathrow Terminal 3
"Difficult to find seats"
Mrs Glenton,
East Yorkshire,
4 Jan 2013
The Bollin Lounge T1
"We arrived at the manchester airport in plenty of time to enjoy the lounge but due to the long que at security we only just made the flight which was then delayed. I would appecitate if you could forward my complante to manchester airport and claime my money back please. 16/12/12"
Mrs Pearson,
South Yorkshire,
31 Dec 2012
The Bollin Lounge T1
"The Bollin lounge was closed and there was just a note on a pole to say use the lounge along the corridoor! The rewceptionist there as a miserable cow and the facilities were very limited. Apart from that it was great!"
Mr Francis,
Lancashire,
12 Dec 2012
The Bollin Lounge T1
"I have used this lounge about 3 years ago. It was cold then AND IT IS STILL COLD. Would not be in a hurry to use this lounge again. It would probably be a nicer experience in the main terminal!!!"
Mr Kerfoot,
Lancashire,
11 Dec 2012
The Styal Lounge T2
"The coffee machines were not working, there was no notice stating that they were not. Hot Water was provided by jugs, but again no notice - trial and error, water was luke warm not hot. The service providers seemed more intent on planning / contacting their friends than attending to the needs of customers. Not friendly environment and feel that money was wasted, very disappointed as when used at Birmingham different experience"
Mrs Smith,
Leicestershire,
3 Dec 2012
The Styal Lounge T2
"We thought that young children were not allowed in lounges. Perhaps this rule could be properly enforced"
Mr Jones,
Cheshire,
1 Dec 2012
The Styal Lounge T2
"Very good"
Mrs Webb,
Tyne And Wear,
27 Nov 2012
No.1 Gatwick North Terminal
"Lovely calm atmosphere. Beautifully clean & tidy. Would definitely book again."
Mrs Buckinghamlb,
Avon,
20 Nov 2012
The Bollin Lounge T1
"Lounge was very good, staff were extremely helpful and friendly, will definitely use this facility again!"
Mrs Carruthers,
Flintshire,
20 Nov 2012
No.1 Gatwick North Terminal
"The selection of snacks was very limited"
Mr Carr,
Kent,
8 Nov 2012
Newcastle Servisair Lounge
"The TV was not working and it was quite noisy that day with a loud group overriding the relaxing environment."
Mrs Pountain,
Cleveland,
10 Oct 2012
No.1 Gatwick North Terminal
"The staff were a little, hard to out your finger on it, they said and did all he right things but you had the impression they rather would be somewhere else. Also the croissants/pastries were like bullets - they must have microwaved or something to be that solid"
Mr Champs,
Leamington Spa,
8 Oct 2012
The Styal Lounge T2
"Clean and comfortable< I fell asleep. Very relaxing."
Mr Harris,
South Humberside,
22 Sep 2012
The Styal Lounge T2
"No hot food. Disappointing."
Mr Arch,
Staffordshire,
15 Sep 2012
No.1 Gatwick South Terminal
"It would be nice to be able to get a proper meal here as well as the snack service"
Mrs Coleby,
Buckinghamshire,
7 Sep 2012
No.1 Gatwick North Terminal
"Very good good facilities and food, comfortable."
Mr Sutton,
East Sussex,
5 Sep 2012
South Terminal Servisair
"No reduced children price, when they clearly do not get the value of their parents. Also have to book 3 adults when booking on-line as would not accept children. Last time I used this facility I rang APH and this is what she told me to do."
Mr Gee,
Berkshire,
2 Sep 2012
No.1 Gatwick South Terminal
"Unfortunately noone explained that we could have ordered hot food from a menu card . This wasn't explained to us by the staff when we booked into the lounge . However we will know if we decide to use it again"
Mrs Hardwick,
Devon,
29 Aug 2012
No.1 Gatwick North Terminal
"Lounge was ok, but we were there at 9.30 am, and selection of food / snacks very6 limited, unless you want to pay extra. Also, seating layout is all wrong. There are high back sofas in front of the windows overlooking the runways, so youy cant see anything, and window views from low tables and chairs that overlook a service area...strange set up...."
Mr Sharp,
Essex,
24 Aug 2012
No.1 Stansted at Gate 16
"this is the worst airport lounge we have stayed in the food was very poor and very limited to what there was to eat as they had run out of most of the cakes biscuits and only fruit left staff very unhelpful"
Mrs Anderson,
Durham,
21 Aug 2012
Aspire Lounge T1
"More variety of food on offer wold be great"
Mr Toland,
Northamptonshire,
19 Aug 2012
No.1 Stansted at Gate 49
"I had read somewhere there was a dedicated eating / dining area - but the lounge was so small, no dedicated toilets and the seats were a little uncomfortable."
Mr Cooper,
Middlesex,
17 Aug 2012
No.1 Gatwick South Terminal
"This was the first time i have used the No.1 Lounge at Gatwick. I was very impressed by the service from the staff in the lounge. They were all very friendly and welcoming. Good snacks and drinks available for the customers and topped up on a regular basis. I would definately use this lounge again."
Mr Ralph,
London,
12 Aug 2012
Newcastle Servisair Lounge
"No television poor quality of wi-fi which could not support BBC I player without dropping out, no wine glasses just tumblers for wine all add to a poor quality of service and poor value for money."
Mr Petts,
County Durham,
8 Aug 2012
Aspire Lounge T1
"It specifically says no children, what do we find two children. Expected more choice of food."
Mrs Roberts,
Worcestershire,
17 Jul 2012
Servisair Aspire
"the name of the lounge was different to that on the booking form, and there were little or no directions in the airport to find it. Once we were there it was excellent"
Mr Willetts,
West Midlands,
16 Jul 2012
No.1 Gatwick North Terminal
"It was difficult to find seating for my family of four, as most of the large 3 seaters settees had one person with there luggage next to them."
Mr Allen,
London,
8 Jul 2012
No.1 Gatwick North Terminal
"We used this lounge last year and were satisfied, however this year the service and food was no where as good. We shall probably try another lounge next time booking through yourselves."
Mrs Horton,
Cambridgeshire,
6 Jul 2012
East Midlands Servisair Lounge
"very good,relaxing,just before flying."
Mr Mcdonald,
Derbyshire,
24 Jun 2012
No.1 Gatwick South Terminal
"The lounge is good, popular and busy. Staff were rather under pressure and there were facilities and food options we had to discover! A good explanation upon entry would be better"
Dr Thurston,
Kent,
23 Jun 2012
No.1 Gatwick North Terminal
"The lounge was filthy.the floor looked like it hadn't been cleaned for ages and the radiator grill was hanging off.i had to clear 3 tables as no one else seemed bothered.all around we're uncleared tables that people had left behind.There was only one person capable of serving drinks behind the bar whilst others ambled about.Noone offered me a customer satisfaction card as I left, I had to ask for one.Drinks were good,bacon and sausage sandwiches ok.Could of been a fantastic experience if managed by someone who actually cared!"
Mr Barker,
Essex,
22 Jun 2012
The Styal Lounge T2
"unfortunately there was a security alert so we only had about half an hour in the lounge.Staff seemed unaware of whether we should evacuate or not, so we were messed about & never had chance to return to lounge.staff on the ground didn't know what to do either so it made the situation lengthier than we felt it should.are we entitled to some refund?"
Mrs Micklewright,
Cheshire,
18 Jun 2012
No.1 Gatwick South Terminal
"Excellent start to a great family holiday"
Mr Dalton,
Worcestershire,
11 Jun 2012
The Styal Lounge T2
"Unfortunately when we arrived at the lounge they were very, very busy - so busy that people were standing and there was no where to sit! I complained at the reception desk and they said it was the bank holiday weekend and that was why it was busy, I pointed out that they should only book the number of people that fit and that it was supposed to be relaxing before holiday! They did not seem to think it reasonable for me to be complaining! I completed a complaint form and they said that they had to fax it off - I was not given a copy and therefore do not know if it was actually sent to head office. We have used executive lounges quite often previously in various aiports and have always found them to be lovely and quiet with a few people, with magazines and newspapers available. Unfortunately the Styal 2 lounge was none of these and we will definately not use it again! Regards Sally Crook"
Mrs Crook,
Staffordshire,
10 Jun 2012
No.1 Stansted at Gate 49
"There was no food apart from a bit of cereal and definitely no hot food apart from soup or childrens pizza which was not really suitable for breakfast. No magazines or games to play. Overall a very unsatisfactory experience and i will be claiming a credit on my return. Supervisor on duty signed booking form to confirm lack of food. Had to go and buy sandwiches from airport cafe."
Mr Jarman,
Hertfordshire,
7 Jun 2012
No.1 Gatwick South Terminal
"combined with your parking arrangements,an excellent service you provide"
Mr Lawrence,
Essex,
7 Jun 2012
No.1 Stansted at Gate 49
"I thought the lounge was very comfortable and well stocked with magazines and the free wifi was a real bonus. However, £15 is overpriced for this plus a bacon roll and a cup of tea, particularly as you're only allowed one bacon roll and have to pay £3 for another one! Therefore, whilst I like the lounge, I feel it represents poor value for money."
Ms Orchard,
Middlesex,
6 Jun 2012
Newcastle Servisair Lounge
"It was lovely to relax (and work) in a pleasant, well equipped location. Good to have the snacks readily available too. Thank you."
Mrs Pountain,
Cleveland,
6 Jun 2012
East Midlands Servisair Lounge
"This lounge is tired and not the most pleasant of lounges. It offers poor facility compared withy others, no dedicated washroom facilities and ok if you want to go heavy on alcohol...no good if you are looking for light refreshemnts"
Mr Barker,
Powys,
30 May 2012
Aspire Lounge T1
"Light snacks such as prepared sandwiches would be a welcome addition to the existing items."
Mr Bailie,
Lincolnshire,
30 May 2012
Aspire Lounge T1
"i was very dissapointed with the information of when the flight was put up on screen, i had to go outside to find the time of flight and it already had been called in fact it was the last call for my flight not good enough."
Mr Street,
Leicestershire,
25 May 2012
No.1 Gatwick South Terminal
"UNlike Serviceair lounge, the No1 lounge you got bar service rather than help your self from optic`s. not as goog as Serviceair"
Mr Gill,
Essex,
23 May 2012
