Message for customers with existing bookings

We are currently experiencing unprecedented levels of customer queries regarding existing bookings. We are processing these in date order; prioritising those who should be travelling in the next few days. We have limited staffing so it will take us longer than usual to process your email. However, we will get to everyone as fast as we can so please do not resend your email.

If you still need to contact us please email us at managemybooking@aph.com. Please include your departure date and booking reference number in the subject line.

Thank you for your patience and understanding.

  • Escape Lounge Stansted Airport escape
  • Escape Lounge Stansted Airport escape1
  • Escape Lounge Stansted Airport escape 7

Key Features

  • Free unlimited WiFi
  • Complimentary snacks
  • Complimentary alcoholic drinks
  • Complimentary hot and cold drinks
  • Quiet seating area
  • Computer workstations
  • Daily newspapers and magazines
  • Bar
  • Business facilities
  • Disabled facilities
  • TV
  • Free device charging

What's included?

From a complimentary continental breakfast to a brunch of freshly baked pies, pastries, salads, handmade sandwiches and sweet treats, there's a wide selection of food on offer throughout the day. Guests can also sample beers, wines and spirits from the free bar, or relax with a selection of teas, coffees and fresh fruit juices.

Opening hours

This lounge is open 04:00 – 20:30 daily.

Important information

This lounge is open to all passengers, with well-behaved children welcome with an accompanying adult. Children aged under two are admitted for free, while those aged 24 months and above are subject to the standard entry fee.

Please phone ahead if bringing infants or you may not be admitted. Please note; the lounge is designed as a 'quiet, adult environment' and no specific entertainment is provided for children.

Dress code

The lounge dress code is smart/casual. Men's shoulders must be covered at all times. Shorts must be tailored and of reasonable length. Sports attire is not accepted - football and rugby shirts must be covered. Matching clothing (such as for hen or stag parties), fancy dress, onesies, pyjamas, personalised items or any other items that may cause offence to other users are not permitted.

Additional information

Please be mindful of the rules around group bookings: If you are travelling as a group and would therefore like to be seated together in the lounge, please book as a group. Note that we accept bookings on our website for a maximum of six people. 

Disabled facilities

This lounge is wheelchair-friendly.


After passing through security, guests will find the lounge located between Coast to Coast and Pret a Manger.