Why Book ACE Meet & Greet T4 & T5

Flying from Terminal 4 or 5 at Heathrow Airport? Heathrow Ace Meet and Greet offers a convenient and stress-free parking service that’s perfect for all travellers. You’ll be met just a short walk from the terminal, from where you’ll be able to head to the check-in desks while your car’s parked in a nearby car park. Whether weighed down with bulky luggage, running to a tight schedule or travelling with small children, Ace Meet and Greet is ideal for ensuring your holiday starts in style.

Car Park Features

  • Meet & Greet
  • Walking time 2 - 10 minutes
  • 24-hour operation
  • Leave keys
  • Award-winning
  • Uniformed staff
  • Walk to terminal
  • Fully insured drivers
  • Assisted loading if requested


  • 24-hour staff
  • Security fencing
  • CCTV
  • Park Mark Award (Police Approved)

Transfers to and from Heathrow Airport

You’ll be just a short walk from the check-in desks, so there’s no need for transfer buses.


Your car will be parked in a nearby car park that is monitored 24 hours a day and holds a Park Mark Safer Parking Award.

Disabled Facilities

This is the ideal parking solution for customers who require any extra assistance.

Opening Times

Ace operates throughout the year, 24 hours a day.

Additional Information

Ace will not be able to take your car if it is not legal or is in any other way unsafe to drive.

Arrival Procedure

Please follow the directions below to the meeting point at the terminal you are flying from. You will need to have ready your 'Booking Name' and 'Booking Reference' and return flight details to check with our team when you arrive.

Terminal 4 - (TW6 3XA) As you approach Heathrow Airport, follow signs for Terminal 4 Short Stay Car Park At the entrance barrier, take a ticket (please hand this to our Handover Captain) Drive down to level 2, park in one of the ‘Off Airport Meet & Greet’ parking bays.

Terminal 5 - (TW6 2GA) As you approach Heathrow Airport, follow signs for Terminal 5 Short Stay Car Park Drive up the ramp, filter to the right and drive under the yellow height restriction, KEEP LEFT and follow the signs for Short stay Level 4. Follow the Avis signs towards the third set of barriers, take a ticket (please hand this to our Handover Captain). Follow “OFF AIRPORT” signs and park in the ‘Off Airport Meet & Greet’ parking bays.

Please ensure you allow sufficient time to complete the vehicle hand over before heading to the terminal.

Return Procedure

There is no need to call us on your return to Heathrow Airport. As long as we have your correct return flight number, terminal and return date we will have your car brought to the meeting point below, ready for when you arrive. If you are unsure or did not give us a return flight number when you checked in, then call our handover team.They will be able to advise the status of your car and get it on its way to the meeting point if it is not already. Please have the unique barcoded card that you were given on arrival to collect your keys from our handover team. If you do not have this then we will need to see and take an image of your passport – which (of course) must match the booking name.

Reviews of ACE Meet & Greet T4 & T5 Verified by reevooReevoo speech bubble

Find out what fellow travellers thought about ACE Meet & Greet T4 & T5 car park. All our reviews are collected and confirmed through independent ratings and reviews services co-ordinator, Reevoo.

Convenience of drop off/collection points
Punctuality of Meet & Greet representatives
Friendliness and helpfulness of staff
Process for leaving/collecting vehicle
Overall rating
Scores 8.0 out of 10 based on 41 reviews
9 out of 10


Didcot GB yes
Good service especially the car being ready if your flight delayed as was for me recently
Confirmed purchase: 08 December 2017
Published on: 13 December 2017
8 out of 10


Reading GB
Very good all round
Confirmed purchase: 07 December 2017
Published on: 12 December 2017
10 out of 10


birmingham GB
keep up the good work
Confirmed purchase: 28 November 2017
Published on: 11 December 2017
8 out of 10


London GB
We had difficulty finding the car park (not your fault) but when we did , the process was quick and easy and we were on our way.
Confirmed purchase: 17 November 2017
Published on: 22 November 2017