Frequently Asked Questions
We know many customers are likely to have questions about making bookings or using our products. That’s why we've made it quick and simple to find answers to your most-asked questions. Don’t worry if your questions aren’t answered below, you can browse more categories of FAQs further down the page.
New Bookings and Payments
- What time do I put in for my return?
- I want to book Meet & Greet but I am returning to a different terminal, can I still book?
- Website crashed after I entered payment details. What do I do?
- How do I search for a different hotel room type?
- Why am I being charged 8/15 days for my Hotel and Parking Package when I am away for a different number of days?