From motorway hold-ups to endless airport security queues, there are multiple impediments that could result in a missed flight. But don’t despair, here’s our guide to the airlines that’ll help you out and how much it will cost – along with the carriers that’ll leave you grounded.
Will your airline help if you miss your flight?
Here’s a quick guide to the policies of some major airlines…
Anyone who misses their flight or checks in late with Aer Lingus will be asked to pay a €75 (around £68) fee to rectify the situation and grab another ticket. This charge applies to each passenger. Those with Flex Fare and Advantage bookings will not have to pay a charge.
It’s not officially documented on the American Airlines website, but many sources – including a guarded conversation with a customer service agent – ‘suggest’ passengers who arrive within two hours of their original flight booking could be put on the next available flight. This is providing their original service was not the last of the day. Please check with American to confirm the situation as this is not official written policy.
If you miss your flight with British Airways, you won’t get a refund.
If you miss your connecting flight, because your first flight was delayed, they will automatically book you onto the next available flight, but only if both legs of the journey are through BA.
If you missed your flight with BMI, then you’ll have to purchase a new ticket.
If you often struggle to arrive on-time then you can purchase missed flight cover with easyJet for just £7.50 – the carrier will put you on the next available flight free of charge, or offer a full refund, but you’ll need to be at the airport within four hours of your scheduled departure time.
Head to the easyJet Sales Desk or call their 24-hour missed flight cover helpline. Get more info here.
If you don’t purchase the missed flight cover, then the airline also offers an £80 Rescue Fee. They will book you onto the next available flight, as long as you make it to the airport within two hours of your scheduled departure time.
If you miss your flight with Flybe then you won’t get a refund and they’ll also cancel any return or onwards reservations booked through them – make sure you let know if you’re running late and may miss your flight.
Monarch do not offer refunds if you miss your flight. You’ll have to head to the ticket desks or purchase a new one online.
Norwegian get straight to the point, their website states ‘If you missed your flight, the deadline to change your booking has passed’.
You’ll have to head to the ticket desk or book a new flight online.
If you miss your flight with Ryanair then you’ll be able to book onto the next available flight by paying a Missed Departure Fee at a cost of £100 – you’ll have to be at the ticket desk within one hour of your scheduled departure time though.
You won’t get a refund if you miss your flight with Thomas Cook, but they’ll offer you assistance in booking another journey.
No refunds or transfers available if you miss your flight with Thomson – you’ll have to buy a new ticket.
You won’t be offered a refund if you miss your Virgin Atlantic flight, but some gold or platinum status frequent flyers have been moved onto the next available flight free of charge. Other flyers may be offered a fee to change their booking.
If you miss your flight with Wizzair, then you can pay a €70 missed departure fee – but the website doesn’t specify if any special terms apply.