- The parking was pre-booked and yet the car park was almost full when we arrived. Had we arrived minutes later we would have discovered that the car park was closed and we would have invariably missed our flight. Please keep spaces open or have a designated pre-booked area to prevent this happening. There were a lot of unhappy people trying to get in.
The exit needs to be supervised as cars block the exit outside the barrier in order to pick up returning travelers. It took considerable time to leave teh car park because of this and is a danger to the highway.
Published on: 25 July 2016
Terminal Mid & Long Stay
Thank you for bringing this to our attention. We have passed your comments on to the operators at Prestwick Mid & Long Stay, as we take customer complaints very seriously. We are sorry to hear that you had a bad experience and we hope that by forwarding your complaint to car park operators gives their team the opportunity to improve their service for other customers.