Purple Parking
Brent Road, Southall, Middlesex, UB2 5LE
This is an off-airport, valet park car park located 5 miles from Heathrow Airport (LHR). The car park operates 24 hours a day and transfers take approximately 15 minutes, although this can vary during peak times. This car park holds a Park Mark® Safer Parking Award so you can be confident your car is in safe hands.
Why choose Purple Parking
Purple Parking has been a popular choice with customers for its valet parking convenience. Staff are also on hand to help with luggage if you need additional assistance.
Further details about Purple Parking
Security
- CCTV
- Barrier controlled entrance and exit system
- 24 hour security patrols
- Park Mark® Safer Parking Award
Important Information
There is a 7.5ft height restriction on vehicles. Skis are not accommodated.
Minimum stays/charges may apply. Please note that traffic delays may occur during peak hours.
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Our comments box is a great way for you to view other peoples feedback about products on aph.com, and add your own.
Terms and Conditions
Customer satisfaction
APH is committed to providing the very highest standards of service to customers. We continually monitor customer feedback through customer satisfaction surveys which helps us to maintain our high levels of service.
of 4165 customers who answered our customer satisfaction survey about Purple Parking Long Stay said they were likely or very likely to rebook.
Customer comments
Purple Parking Long Stay
"I did not see a location map for the various car parks when booking and although I have no complaint with the service provided, I would have preferred to have been closer to the airport."
Mr Boyd,
Dorset,
8 May 2013
Purple Parking Long Stay
"We have been using this car park for years ever since it was quite small and have seen it grow and improve."
Mrs Glaze,
West Midlands,
7 May 2013
Purple Parking Long Stay
"The Heathrow APH service is significantly different to the Gatwick service (which we know well) and we were not fully prepared in advance."
Dr Arnold,
DYFED,
7 May 2013
Purple Parking Long Stay
"Due to not being checked out properly we had to pat £5.95 on exit as the attenant gave us our exit ticket without validification of the ticket which we were not aware off. Is there a way we can get a refund of the excess payment?"
Mrs Ngui,
Buckinghamshire,
7 May 2013
Purple Parking Long Stay
"We had to wait in the rain while your business minibuses stood empty next to us at the Airport. When the minibus came we were the interior lights weren't used as we waited in the dark in a cramped bus. The worst transport we had after 2 weeks travelling in a third world country."
Mr Kenny,
Buckinghamshire,
30 Apr 2013
Purple Parking Long Stay
"your driver needs to sort out the collection procedure on return. We were second in the queue and next to the last to get on the bus. The driver needs to ensure passengers get on the bus in order of queuing...."
Mr Overend,
Hampshire,
29 Apr 2013
Purple Parking Long Stay
"Objected to the verbal dressing down I received from the driver over the draconian 'no drinks' policy, which wasn't mentioned on the ticket. I refused to throw away a coffee that I'd just paid £4 for - I'm not a child, I know how to carry a drink without spilling it. I don't wish to repeat that experience after a day of travelling."
Mr Goodall,
Oxfordshire,
29 Apr 2013
Purple Parking Long Stay
"very pleased"
Mr Giles,
Berkshire,
26 Apr 2013
Purple Parking Long Stay
"Quite a distance from Terminal 5."
Mr Gee,
Berkshire,
23 Apr 2013
Purple Parking Long Stay
"The return journey was appalling. We had to wait 45 minutes for a bus, which when it came, filled up with those in front of us in the queue, so we then had to wait even longer, and two buses came, one of which we were able to get. By this time we had waited almost one hour. Not good at all."
Mrs Mccraith,
Herts,
23 Apr 2013
Purple Parking Long Stay
"Booked Purple Parking through APH. Booking procedure, arrival and transfer to airport all fine, however the service, rude and unhelpful attitude and a 1 hour wait for return transfer was unacceptable. I have emailed Purple Parking to inform them (a week ago now) and still as yet there has been no response. Very poor service from Purple Parking. would be reluctant to use them again !"
Mr Snell,
Cheshire,
23 Apr 2013
Purple Parking Long Stay
"The wait for the return transfer was too long"
Mrs Pearson,
Warwickshire,
22 Apr 2013
Purple Parking Long Stay
"Everything was just fine hassel free good drivers and very efficient will certainly use you again & again Many thanks"
Mr Richards,
West Midlands,
22 Apr 2013
Purple Parking Long Stay
"My only criticism is having to ring an 0845 number on return and have to wait over 3 minutes for next someone to speak to."
Mr Game,
East Sussex,
22 Apr 2013
Purple Parking Long Stay
"Not a comment about car park but about the stop at terminal 1 on the return as if it rains there is no conditions to wait for long"
Miss Luis,
Oxfordshire,
22 Apr 2013
Purple Parking Long Stay
"Dirty/unpleasant van used for transfer. Had to load/unload own luggage ( hit my head on metal frame doing so). Drivers not dressed professionally : unimpressive for APH"
Mr Mitchell,
Eastleigh,
22 Apr 2013
Purple Parking Long Stay
"The car park is very big. On the return transfer we had to walk quite a way and try to locate our car as well as carrying all our luggage. Would be more helpful if the driver set us down nearer to our car and does this for every customer."
Mr Jenkins,
Hampshire,
22 Apr 2013
Purple Parking Long Stay
"Poor collection service from the airport. The drivers did not care how long customers had waited to be picked up. We waited for half an hour before 2 buses arrived, 1 stopped at the front of the queue, 1 stopped at the back of the queue, thus the people that arrived last got on the second bus, the people in the middle of the queue misssed getting on both buses."
Mr Daniels,
London,
16 Apr 2013
Purple Parking Long Stay
"Efficient well run service which I will continue to use."
Mr Smith,
Staffordshire,
15 Apr 2013
Purple Parking Long Stay
"Easy to book, easy to use and excellent service. Very satisfied."
Mr Kent,
Dorset,
15 Apr 2013
Purple Parking Long Stay
"We left our car at Purple parking and went to Heathrow, have used you before and will do again."
Mrs Hurst,
Derbyshire,
15 Apr 2013
Purple Parking Long Stay
"The collection driver was extremely rude & very unhelpful. He ignored us & waited for us to load our cases before telling us that we had put them on the wrong trailer."
Mrs Blake-O'Brien,
Herefordshire,
15 Apr 2013
Purple Parking Long Stay
"Need to provide more pick up vehicles at terminals as had to wait over 1 hour in the rain before being collected, needless to say I wont be using Purple parking ever again."
Mr Baker,
Essex,
15 Apr 2013
Purple Parking Long Stay
"The transit vehicles to and from airport are not fit for purpose, we were late for our aircraft and late returning due to these vehicles not able to take all people waiting."
Mr Lewis,
Kent,
15 Apr 2013
Purple Parking Long Stay
"Purple parking staff were generally rude or didn't speak good English. I've used APH many times in the past, your own car parks are much better. This is the first time I've used it at Heathrow and won't be using this"
Mr Whitton,
Northamptonshire,
15 Apr 2013
Purple Parking Long Stay
"When I returned to my car at APH Heathrow my car battery was flat. Having just travelled 24 hours we were desperate to get home. Within 5 minutes one of the staff had sorted out my battery and we were on our way. Thank you so much."
Mrs Singh,
Derbyshire,
15 Apr 2013
Purple Parking Long Stay
"waited over 1 hour to be collected on return to airport, rude attitude of driver when eventually turned up....massive queue, no order to allowing guests on board. drove too fast over speed humps causing discomfort to back. several calls made to office by guests waiting for collection. would not use Purple Parking at Heathrow again..second bad experience...you have been warned !!"
Ms Dangerfield,
Essex,
15 Apr 2013
Purple Parking Long Stay
"25 minutes wait for pick-up in an exposed bus stand at around 2 degrees celcius is a bit excessive."
Mr Lim,
Derbyshire,
10 Apr 2013
Purple Parking Long Stay
"Overall very good with excellent arrival process I have used APH now several times my only dissatisfaction was the length of time to wait for transport on return -over 30 mins in the snow !"
Mr Thomas,
Gwent,
10 Apr 2013
Purple Parking Long Stay
"It took an hour to get back to the car from arriving at the Bus stop at T5. An initial wait. Then a lengthy detour to T4 (space for just 3 peopple out of the 12 waiting there.) Then road works delays. (Not your fault.)"
Rev Thorpe,
Kent,
10 Apr 2013
Purple Parking Long Stay
"Having used this car park a number of times I am highly satisfied and will be using it in the future."
Mr Farrow,
Lincolnshire,
9 Apr 2013
Purple Parking Long Stay
"We have only ever used the Gatwick facility and it is a much slicker outfit and very organised in its timing of transfers and pick ups, nicer coaches and buses and friendlier staff"
Mrs Mccallum,
Hampshire,
9 Apr 2013
Purple Parking Long Stay
"The use of the term "valet parking" to mean they move the car around their compound rather than the accepted meaning of collecting the vehicle on arrival at the airport is misleading"
Mr Hewlett,
Buckinghamshire,
9 Apr 2013
Purple Parking Long Stay
"Not too happy on return that the driver obviously wasn't going to unload the truck so my husband and another man had to get in the trailer and unload some very heavy suitcases, while the driver just watched and handed out keys when they had finished."
Mr Evans,
Hertfordshire,
9 Apr 2013
Purple Parking Long Stay
"Although there were a number of signs I forgot to take my coin purse from its hidden position in the car door. I noticed after leaving the premises that the purse had gone. I would suggest this is investigated as a crime has taken place, it should be reasonably easy to ascertain who had access to the keys during my time away. I have parked at Manchester on many occasions with no issues."
Mr Miller,
Tyne And Wear,
9 Apr 2013
Purple Parking Long Stay
"Use this car park every time I fly from Heathrow. Very convenient, good transfer times to and from the car park."
Miss Taylor,
South Yorkshire,
5 Apr 2013
Purple Parking Long Stay
"Excellent service as always thank you"
Mr Martin,
Oxfordshire,
3 Apr 2013
Purple Parking Long Stay
"The whole parking system was faultless"
Mr Rosbrook,
Oxfordshire,
2 Apr 2013
Purple Parking Long Stay
"Return trip to car park. The driver drove very fast and erractic"
Mr Gibson,
Norfolk,
2 Apr 2013
Purple Parking Long Stay
"Further away from airport than advertised. Had a 45 min wait on return in freezing conditions and then having set out for a few minutes on the journey, the driver was radioed to return to airport to pick up another client. Then left in carpark without clear instructions of where to find car. Would not use APH for Heathrow again."
Mrs Smith,
South Glamorgan,
2 Apr 2013
Purple Parking Long Stay
"I was a little concerned that it wasn't until after I'd booked and paid for the parking that the paperwork said this site was not actually owned by APH and that APH would not be held responsible for damage/ losses etc. Having now parked & gone through the system at Southall,I have no reservations about using this service again & would,in fact already have, recommended it to a friend."
Mr Fry,
Essex,
27 Mar 2013
Purple Parking Long Stay
"Excellent service!"
Mr Taylor,
Essex,
26 Mar 2013
Purple Parking Long Stay
"We waited over 30 minutes at Terminal 3, outside in the cold (2 degrees C). The driver seemed not to care and was more interested in pleasing the 3 members of staff who occupied the front seats in the minibus."
Dr Laidlow,
Hampshire,
26 Mar 2013
Purple Parking Long Stay
"nightmare"
Mr Stubbings,
East Sussex,
25 Mar 2013
Purple Parking Long Stay
"All good, apart from the very long wait for the minibus at T5"
Mr Neal,
Kent,
25 Mar 2013
Purple Parking Long Stay
"The drivers both on the outward journey and the inward journey were polite and understanding and a credit to the company."
Mr Craig,
South Glamorgan,
25 Mar 2013
Purple Parking Long Stay
"Overall very good but the pick up at the airport was a free for all with not enough room in the vehicle for the number of clients arriving, which must have been known to the company. A larger or extra vehicle should have been made available to the 30 minute wait between the departure of one and arrival of the next"
Mr King,
Kent,
25 Mar 2013
Purple Parking Long Stay
"On our return at Heathrow & phoning whilst waiting for luggage were told to go to Bus stop 22. After 5mins an inadequate van arrived only able to take less than half the passengers. 20 mins later we eventually were all collected. Temp 1degree! 25mins in freezing cold not much fun & not good enough when Purple Parking knew exactly what was required."
Mr Hammond,
Norfolk,
25 Mar 2013
Purple Parking Long Stay
"Though conveniently close to the airport, customers should keep in mind that the roads in between get very congested during rush hours and should allow a bit of extra time accordingly."
Mr Curd,
Bedfordshire,
20 Mar 2013
Purple Parking Long Stay
"I was lucky with my pick up this time but have had to wait unacceptably long previously which might make me hesitate in booking another time"
Mrs Baker,
Wiltshire,
19 Mar 2013
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