JetParks 2 at East Midlands Airport

address East Midlands Airport, Castle Donnington, Derby, DE74 2SA

Passengers who want to book cheap, secure and convenient East Midlands Airport parking will not be disappointed with JetParks 2. With a transfer time to the terminal of less than 10 minutes, JetParks 2 makes an ideal choice for both business and leisure travellers alike.

Why choose Jetparks 2

With shuttle buses running at least four times an hour throughout the day, you’ll never be waiting for more than a few minutes. Along with its close proximity to the airport, travellers will love its ease of use as they make their way to the terminal.

On arrival your numberplate will be automatically read and your booking confirmed - you will then be issued a ticket (which you’ll need when you return). This procedure may take up to a minute. Please note - do not press the button to request a ticket, as this will disable the automatic numberplate recognition system. Once in, find a parking space, unload your bags and head for the shuttle bus to take the eight-minute trip to the terminal. Blue badge holders can park in the designated parking bays and staff will assist on request.

Returning is just as straightforward. Simply make the short journey back to JetParks 2, drive to the exit barrier, enter your ticket and continue your journey home. Any problems, just use the 24-hour assistance button.

Safety - for you and your car - is paramount, which is why JetParks 2 is a holder of the Park Mark® Safer Parking Award holder, along with features such as 24-hour CCTV 24-hour, security fencing, security patrols and lighting for added peace of mind.

Important Information

Security

  • Park Mark® Safer Parking Award holder
  • CCTV coverage
  • Security fencing
  • Security patrol
  • Security lighting

Transfers

  • Less than 10 minutes

Important information

  • Self-park (you keep your car keys)
  • Transfer to terminal and return is included
  • Designated parking bays for Blue Badge holders
  • Minimum stay/charges apply
  • No trailers permitted
  • All buses DDA compliant
  • Additional chargers apply for commercial vehicles

Map and Directions

Directions

Approaching from the north, leave the M1 motorway at J24 and follow the signs to East Midlands

Customer Reviews

JetParks 2 reviews verified by Reevoo

Friendliness and helpfulness of staff
8.5
Transfer service (to/from the airport)
8.5
Arrival and exit process
8.8
Location of car park
8.5
Overall rating
8.7
Scores 8.7 out of 10 based on 258 reviews
2 out of 10

Debbie

Leicester GB
Bus Driver was rude. Transfer bus was old and scruffy. Vehicle recognition device was not working when exiting the car park and staff rude and unhelpful when asked to open the barrier. Overall we had a very bad experience of this service and will find alternatives in future.
Confirmed purchase: 06 May 2015
Published on: 21 May 2015
9 out of 10

Steve

Sheffied GB Regular Happy Customer.
Only problem is finding a space in the car park.
Confirmed purchase: 13 May 2015
Published on: 19 May 2015
5 out of 10

R

GB
Not the best but little alternative.
Confirmed purchase: 11 May 2015
Published on: 19 May 2015
8 out of 10

B

GB
On arrival despite having booked and prepaid well in advance it took a while to register the number plate and then we were issued a ticket, which in our instructions it shouldn't have. Then, on our return the barrier refused to lift and after pressing for assistance it took quite sometime for our call to be answered and the barrier lifted. It was a good job that there was no one behind us.
Confirmed purchase: 10 May 2015
Published on: 13 May 2015
10 out of 10

peter

GB
Excellent
Confirmed purchase: 06 May 2015
Published on: 12 May 2015
5 out of 10

Susan

Hucknall, Nottm GB No comment
We arrived back at E.Mids on May 6th at midnight. 4 flights came in at the same time & the que for the one bus on duty was horrendous. We had to wait 25mins to be transferred. I had to feel sorry for the driver involved as he was very apologetic.On getting back to our parked car which was parked in 4ins of water we hade to paddle through it to get in the car. The cobbles which it was parked on were all over the road. As you can imagine at that time of night it wasn't a very pleasant experience. Also on our transfer to the car we passed two buses parked up.
Confirmed purchase: 07 May 2015
Published on: 12 May 2015

Caroline, Marketing APH

Dear Mr Betharall,

Thank you for your feedback.

We take your comments very seriously and are sorry that your experience at JetParks2 was not as expected.

We have passed your comments on to JetParks2 to help them improve their service for other customers.

Kind regards,
Azrina

8 out of 10

Richard

Lichfield GB
Had along wait on arrival for a bus to the terminal & an even longer one to get back to carpark upon arrival back in the UK.
Did not come into any contact with staff unless you mean the bus drivers.
Confirmed purchase: 06 May 2015
Published on: 12 May 2015
10 out of 10

David

Alrewas GB Regular Traveller
Used before and no problems again. Will use again.
Confirmed purchase: 29 April 2015
Published on: 09 May 2015
9 out of 10

Jill

West Yorkshire GB
Used APH many times at Manchester Airport but this was first time at East Midlands, everything very straight forward. Only negative comment no information on were to go to get the bus when you arrive back from your travels.
Confirmed purchase: 03 May 2015
Published on: 07 May 2015
2 out of 10

edson s

retford GB
barrier did not work had to re-locate not very happy with service. second time this has happened. would not recommend you
Confirmed purchase: 01 May 2015
Published on: 06 May 2015

Caroline, Marketing APH

Dear Mrs Edson,

Thank you for taking the time to complete our survey and for your feedback.

We are sorry to hear that you had a bad experience. As booking agents for JetParks2, we have passed your comments on to their Customer Service department as we take complaints very seriously. We hope that by forwarding your complaint to JetParks2, it gives them the opportunity to improve their service for other customers.

7 out of 10

David

Evesham GB
no problems
Confirmed purchase: 01 May 2015
Published on: 06 May 2015
10 out of 10

Dave

Stoke GB
No staff involved other than bus driver.

Exit gates did not open automatically.

No information about roadworks
Confirmed purchase: 30 April 2015
Published on: 06 May 2015
10 out of 10

Elaine

Nottingham GB frequent user of APH
Parking at this car park was very easy and fuss free - we would definitely use it again.
Confirmed purchase: 20 April 2015
Published on: 04 May 2015
10 out of 10

Catherine

Hinckley GB
Very happy with the service, thank you.
Confirmed purchase: 21 April 2015
Published on: 29 April 2015
10 out of 10

Yvonne

Matlock GB
Good service.
Confirmed purchase: 22 April 2015
Published on: 29 April 2015
5 out of 10

Christine

Mablethorpe GB
The postcode given on the confirmation document directs you to the airport parking. We then had a further 1-2 miles to drive after being given directions from one of your airport staff. We found the car park easy enough but the instructions are unclear as the ANR did not pick up our car and we had to ask for assistance. This button didn't work so we drove round and round until we saw somebody and asked them what the procedure was. This was possibly because it was 6.30 in the morning? The car was safe enough but now we know the procedure we would use again. Instructions should be made a little clearer and the correct postcode given would be advantageous too.
Confirmed purchase: 24 April 2015
Published on: 28 April 2015
8 out of 10

Dave

Barnsley GB
Long wait for bus on return & only about 40% got on so there was a long wait for the other passengers. I have two more holidays booked but I have not yet reserved a parking spot, do you do a price match?
Confirmed purchase: 22 April 2015
Published on: 28 April 2015
10 out of 10

Mick

Hinckley GB very handy location
very good experience
Confirmed purchase: 24 April 2015
Published on: 28 April 2015
9 out of 10

colin

Coalville GB
Very good,just had to wait a while for the bus.
Confirmed purchase: 20 April 2015
Published on: 28 April 2015
9 out of 10

Anthony

Tamworth GB
Getting out was a bit awkward at East midlands automated site, otherwise good overall
Confirmed purchase: 24 April 2015
Published on: 28 April 2015

Our comments box is a great way for you to view other peoples feedback about products on aph.com, and add your own. APH cannot be held responsible for comments.

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