East Midlands Airport JetParks 1
East Midlands Airport JetParks 1, East Midlands Airport, Castle Donnington, Derby, DE74 2SA
Passengers who are departing from East Midlands Airport will not be disappointed with this long stay car park. The terminal building is less than ten minutes away from the car park. The car park is a holder of the Park Mark ® Safer Parking Award. Holders of this award have been vetted and adhere to strict criterion by the Police for complete piece of mind of passengers. You will not have to worry about your car’s safety for the duration of your trip. The car park is located on the airport complex.
Why choose Jetparks 1 at East Midlands
The car park is within easy transfer distance of the airport terminal building. Transfers take less than ten minutes. It’s a simple park and fly option and the ideal choice for passengers whose schedule is at a premium. JetParks 1 is ideal for disabled passengers with staff on hand to assist with luggage and equipment. With the added reassurance of holding an esteemed safer parking award and full CCTV 24-hour operation, you can leave your car and head off for your flight without worry. This option is perfect for those who are going on holiday for one week and longer.
On arrival at the entrance barrier at the car park you will be dispensed a ticket which will need to remain with you. You then locate your parking space, unload your baggage and locate the bus stop for your transfer shuttle to the terminal departure area. Blue badge holders can park in the designated parking bays and staff will assist on request.
Returning is simple too. Once you have cleared customs and the baggage collection areas you can make your way to the exit area of the arrivals hall. Don’t forget to validate your ticket; you will need it for the exit barrier at the car park. Locate the transfer bus stop and make the short journey back to the car park. Enter your ticket into the exit barrier and make your onward journey home.
You will have complete piece of mind with JetParks 1 at East Midlands. It's a no-fuss, no-hassle and convenient parking facility.
Approaching from the north, leave the M1 motorway at J24 and follow the signs to East Midlands’ Airport. The airport is approximately half a mile along this road and you will turn right into the airport entrance.
Approaching from the South, leave the M1 at J23a and follow the signs to the airport. The long stay car park is sign posted once you enter the airport concourse.
Features of JetParks 1 at East Midlands
- Security fencing
- Security patrol
- Floodlit for your safety
- Self-park (you keep your car keys
- Park Mark® Safer Parking Award holder
- Transfer to terminal and return is included
- Designated parking bays for Blue Badge Holders
Minimum stay charges apply on this car park. Please check website for restrictions on commercial vehicles and height restrictions. Trailers are not permitted in this car park and additional charges may apply for commercial vans.
APH is committed to providing the very highest standards of service to customers. We continually monitor customer feedback through customer satisfaction surveys which helps us to maintain our high levels of service.
JetParks 1 said they were likely or very likely to rebook.of 3125 customers who answered our customer satisfaction survey about
"It would have been helpful if the driver had told us where we would be picked up on arrival after our holiday. It is marked but in the early hours of the morning and a long flight it would save you looking."
Mr Butler, Leicestershire, 30 Oct 2013
"The ANPR system wasn't working, so we had to use the intercom to be allowed in. The booking confirmation had the airport address on it, so we used that postcode for the satnav, which unfortunately took us to the wrong place."
Mrs Foster, Leicestershire, 29 Oct 2013
"ticket machine broken on exit , would not accept ticket ."
Mr Boulding, Derbyshire, 28 Oct 2013
"Confusion in paperwork instructions about entry. Problems with exit."
Mr Leach, Leicestershire, 28 Oct 2013
"It took several attempts to leave the car park. Had to ring control to give information regarding the vehicle before barrier lifted. At first attempt the display showed that I had to pay £82 although I had prepaid."
Mr Williams, South Yorkshire, 28 Oct 2013
"Number plate recognition did not work on arrival had to press for assistance and on our return exiting car park inserting ticket wanted to charge £60 had to press for assistance again to raise barrier,other than that,fine."
Mr Lang, Nottinghamshire, 28 Oct 2013
"Someone reversed into my car leaving marks on the bumper. Not your problem-but it was extremely crowded. There were problems at the barrier on exit. My paperwork said there was number plate recognition-but I had to insert my ticket (eventually). Several drivers had the same problems and we were queuing for awhile."
Mrs Beecham, West Yorkshire, 28 Oct 2013
"It is essential that all car parks are grit free and have good paved surfaces, or trolleys will help as pulling the luggage on those little wheels often ends up in damaged luggage and therefore claim for compensation. Also bigger bus stop areas to shelter from all elements of weather, toilet facilities etc will make us happier"
Mrs Mohanti, Nottinghamshire, 28 Oct 2013
"Have used car park three times and I have always had problems on entering car park with the barrier not recognising vehicle registration thus always having to contact control centre to let me out on exiting thus delaying my exit."
Mr Morley, Derbyshire, 25 Oct 2013
"excellent service and value for money,well done APH"
Mr Parker, Lincolnshire, 22 Oct 2013
"yes they have changed parking for Blue badge holders not very good"
Mr Watson, Staffordshire, 22 Oct 2013
"We booked in for 3 days and the price was as expensive as 7 days which seems very unfair."
Mr Power, South Yorkshire, 22 Oct 2013
"Cannot fault APH, booking process, car park arrangements were first class. Will definitely use APH again."
Mrs Dealtry, South Humberside, 22 Oct 2013
"APH is always my first and last choice as they are totally reliable and their service is second to none. THANKS APH."
Mrs Kennedy, Cleveland, 22 Oct 2013
"Number recognition did not work on arrival nor ticket on departure. No indication where parking spaces were available."
Mr Elliott, Nottinghamshire, 22 Oct 2013
"The number plate recognition did not work and I had to talk to the assistant on arrival and exit. This also was the case on my last visit to East Midlands."
Mr Curzon, Staffordshire, 22 Oct 2013
"by attendant.Just one comment on exit payment at machine at east mid we were asked to pay £40.00 exit fee when we had already paid in full on line it was sorted by manual opening of barrier"
Mr Clark, Staffordshire, 22 Oct 2013
"car park is the worse one Ive been to. roads too narrow, not hardstanding parking, poorly lit, poor road marking. poor signage within the C/P. no facilities for problems ie breakdown/puncture. Bus service was abismal packed, no help with luggage. Will never go from EM Airport again."
Mr Ward, Warwickshire, 22 Oct 2013
"We have used these carparks a few times and it used to be so straight forward,but for the last three times we have had trouble getting out of the car park as have other people in front of us.Plus we booked jetpark 1 in August and when we arrived it was full so we had to go to jetpark 2 which was just about crammed full."
Mrs Briggs, Derbyshire, 22 Oct 2013
"Awful exit from carpark. Queued for a long time to reach the barrier while other customers clearly had problems. Tickets not recognised,help button took 10 minutes to respond. Brusque reply eventually. No response to the carpark contact number provided by APH. Response to complaint to the carpark unsatisfactory. Took half an hour to get out!"
Mr Banks, Doncaster, 22 Oct 2013
"Every time We book (4 times a year mininum)either the ticket doesn't work on entry and never works on exit. In over 5 years we have only exited once without having to obtain assistance. The entry to the car park and issue of a personalised ticket was meant to prevent this happening but seems that it is not working. There was a queue of 6 cars when we exited the car park after a late evening flight making our onward journey even lengthier."
Ms Holdcroft, Staffordshire, 22 Oct 2013
"Although I booked and paid in advance, I had problems leaving the park as the exit machine kept stating that I owed £75 excess and I ended up having to call assistance to exit the site"
Mr Mawhinney, Shropshire, 16 Oct 2013
"Directions slightly confusing when leaving the airport to pick up coach to car park!"
Mr Burgess, Buckinghamshire, 15 Oct 2013
"This car park was more expensive than the on airport park we had used on a previous occasion through APH."
Mrs Bennett, Derbyshire, 15 Oct 2013
"The cameras on the entrance do not appear to recognise number plates,which causes a few problems, it would not be to to bad but this is not the first time I have used this park and I've had the same problem every time. I would have thought it would have been sorted in the last 12 months."
Mr Smith, South Yorkshire, 15 Oct 2013
"No direction in airport to bus stop on return"
Mr Dolan, Leicestershire, 14 Oct 2013
"could not get out when leaving as the barrier would not raise. Had to speak to the advisor to get out."
Mrs Underwood, Lincolnshire, 14 Oct 2013
"It could do with complete hard standing with white line as people just park anywhere and take up more than parking space"
Mr Bacon, Nottinghamshire, 14 Oct 2013
"I'd booked in to Air Parks1 but on arrival that one was full. Spoke with the chaps who work there they were very helpful and printed out a new ticket for me for Air Parks2. No problems will use again."
Mrs Acquaviva, Nottinghamshire, 14 Oct 2013
"please ensure car park ticket prints on arrival to the car park barrier. It did not on this occasion so I had to check in to the office on my return to ensure barrier would lift and that I would nto have to pay"
Miss Drea, Leicestershire, 14 Oct 2013
"the only thing is the car park could better if it was in better condition such as better surface or something as there's small stones all over, even where you walk to the bus stop that you could over when walking and a specially in the dark"
Mr Wright, Nottinghamshire, 14 Oct 2013
"I MISSED THE SERVICE OF MY PREVIOUS VISIT WHEN MY KEYS WERE TAKNE FROM ME ON ARRIVAL AT THE CARPARK - I ALSO FOUND ITS HARD TO FINND A CARPARK SPACE WITH CARS NOT PARKING IN BAYS AND ON THE ROAD. ALTHOUGH ON MY RETURN 7 DAYS LATER WAS WERE SPACES"
Mr Garside, Lincolnshire, 14 Oct 2013
"When we arrived very early in the morning we were late due to the road works closing the road up to the m1 [not your fault] but when when we arrived at the car park we had to wait for over 1/2 a hour for the bus in the cold and only just made the flight."
Mr Richardson, LINCOLNSHIRE, 14 Oct 2013
"ON RETURNING FROM HOLIDAY COULDNT SEE ANY SIGNS FOR JETPARKS WHEN WE CAME OUT OF ARRIVALS, SO FOLLOWED SIGNS FOR LONG STAY CAR PARKS WHICH TOOK US AWAY FROM JETPARKS PICK UP. ENDED UP WALKING WITH OUR CASES WHAT SEEMED LIKE MILES TO FIND CAR PARK WE WERE PARKED IN AND THE WEATHER WAS TERRIBLE.THERE WERE OTHER FAMILIES BEHIND US WITH THE SAME PROBLEM.WHAT A WAY TO END YOUR HOLIDAY I CERTAINLY WOULDNT PARK IN JETPARKS AGAIN."
Mr Bugler, Staffordshire, 14 Oct 2013
"not enough room to park in spaces given, hoping that your car is not damaged by others with the same problem."
Mrs Cousins, South Yorkshire, 13 Oct 2013
"We had problems with the number plate recognition on arrival and return but the problem was promptly sorted with a friendly manner. So we were quite happy with the service."
Mrs Brown, Derbyshire, 11 Oct 2013
"We did have a problem when leaving the car park as the machine wouldn't accept our ticket saying we needed to pay the amount in full but we had already paid this when we booked on line, but quickly pressed the buzzer & help was on the other end & the barrier was lifted straight away - no problem"
Mr Morrey, Staffordshire, 10 Oct 2013
"We were moved to a different car park because our original was full, we checked in ok but when we checked out it tried to charge us the full fee again. Though this was a pain it was easily resolved by talking to the lady who answered the button. This is the only reason I said I was dissatisfied, it wouldn't stop be booking with you again."
Mrs Cooke, Leicestershire, 10 Oct 2013
"Service not as good as Hams Hall"
Mrs Allen, 9 Oct 2013
"as a regular customer of aph it gives me the best value parking there is"
Mrs Chillcott, Herefordshire, 9 Oct 2013
"Big Car Park, Small Parking Bays Took almost 20 minutes driving round to find a space"
Mr Buttle, East Yorkshire, 9 Oct 2013
"On arrival the car park was full no space reservesd ... was re-directed to another car park"
Mr Watson, South Humberside, 9 Oct 2013
"When we tried to exit the car park it showed we owed £60 ?? this was soon sorted by a 'press of the button'"
Mr Greenwood, West Yorkshire, 9 Oct 2013
"We were all pleased how well everything fell into place for our holliday. thank you all, MAURICE AND FRIENDS."
Mr Albans, Nottinghamshire, 9 Oct 2013
"Very little space in the car parks we had booked car park 1 but it was full and were directed to car park 2 which was also very full and difficult to find a space."
Mrs Sinclair, West Midlands, 9 Oct 2013
"Car ark was full upon arrival so had to use different car park, upon leaving had to proove I had booking as it was a different car park not the booked one - a pain but not a problem."
Mr Neale, Leicestershire, 9 Oct 2013
"Having booked for Jet Park one, it was upsetting to be told, at the barrier, that I had to reverse and go to Jet Park two, which was very full. It took some time to find a space, which was a little worrying."
Mr Longstaff, South Yorkshire, 9 Oct 2013
"The automatic number plate recognition and barrier lifting failed entering and leaving as it has failed on all previous occasions at this car park. I always have to get manual assistance as have cars in front."
Mr Nunn, Northamptonshire, 9 Oct 2013
"on exit display on ticket machine requested payment,having prepaid i sought verbal assistance,this was very difficult as it was hard to communicate with the other person and as a queue was starting to build up very embarassing eventually the problem was sorted,this is the second occasion this has occurred and will be decisive in my choice of car parking arrangements in future."
Mr Bromley, West Midlands, 9 Oct 2013
"Not very happy on exit having problems with machine this has happens twice now otherwise very happy"
Mr Chapman, South Yorkshire, 3 Oct 2013
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