APH looking after your interests

2010-05-13

Above all else, APH wants happy customers. To this end it has decided to alter its terms and conditions in the light of the continued problems caused by volcanic ash fallout over Europe.

APH has announced a new policy for most of the airport car parks that they sell: If you have to cancel anytime up to the day before you are due to depart for your holiday due to volcanic ash, you should be able to obtain a full refund. (Minus any credit card fee, of course) This is a 'lifesaver' of an idea, as it means you can then use the money 'freed up' as it were to make a new booking.

Of course, you probably already know about the fantastically helpful pre-booking deals that APH offers its customers. APH would like to remind you that these discounts are still available and that you can make significant savings on the 'turn up and park' rates.

Should you have to cancel on the day, you can do this right up until your booked arrival time at the car park. You will be able to transfer the money that you paid for the booking and use it against any future booking through APH for another car park during the next six months.

Of course, should you need to cancel for reasons other than volcanic ash, standard terms still apply. Check for details on the APH website.
It is possible that you might be delayed in returning to the UK. In this case your car may incur extra parking fees. These would need to be paid but you may be able to claim it back against your travel insurance. Incidentally, now

would be a good time to check out travel your travel insurance and make sure it doesn't have exclusion clauses, etc. To find out if your car park is covered by the new policy or if you need any help or further information please visit http://www.aph.com/information/volcano-situation.shtml