Top reasons to book with APH
- Winner of Best Airport Parking Company 2012, 2011 & 2010
- Parking experts
- 97% customer satisfaction
- Flexible cancellation policy
- ParkMark Safer Parking awards
With so many websites and booking agents all seemingly selling the same thing, it is often very difficult to know which one to choose for your airport parking and travel extras. Who can you trust? Where should you look for the best availability and prices, and who should you book with? There are many reasons why APH can be trusted with your booking, to make things simpler for you here's just a few…
Winner of Best Airport Parking Company 2012, 2011 & 2010
APH is proud to have been voted winner of the Best Airport Parking Company at the 2012, 2011 and 2010 British Travel Awards. These prestigious awards are the ultimate accolade for any travel company as it is the consumer vote that finally determines who wins. To guarantee absolute independence, integrity and transparency every stage of the voting programme is scrutinised and audited by Deloitte LLP.
33 years in the parking business and still going strong! Airport Parking & Hotels Ltd (APH) was established in 1980 and over the years has built a reputation for being one of the UK's best car park booking agencies. We also offer an excellent range of airport parking services and other travel extras including airport hotels and exclusive airport lounges.
97% customer satisfaction
97%* of customers who parked with APH say they were satisfied with the level of service provided with the vast majority saying they were "Very Satisfied". APH strives to provide an excellent service and we pride ourselves on high levels of customer service. We constantly monitor the level of service we are providing by asking our customers for their honest feedback. We take customer comments very seriously and use the information to ensure that standards remain high and to excel wherever possible.
Flexible cancellation policy
We have a flexible attitude towards your booking and our cancellation and amendment policy entitles you to amend or cancel your booking any time up to 24 hours prior to your date of travel, giving you that extra peace of mind should your plans change.
**excludes non-flexible products.
ParkMark Safer Parking awards
Each of APH's three car parks at Gatwick, Manchester and Birmingham airports have been awarded the Park Mark® Safer Parking award. Car parks that have won this award are clearly identified by the ParkMark logo. Each has been vetted by the Police and run by responsible operators who are concerned with your safety and the safety of your vehicle and have taken steps to reduce crime and the fear of crime on their site. All three APH-owned car parks also offer 24-hour service, with CCTV, regular staff patrols, security fencing and lighting.
*Based on surveys July - September 2012 (7,185 respondents).