About APH

gatwick approve meet and greet

Established in 1980, APH (Airport Parking and Hotels) is a family-owned and operated business specialising in providing airport parking and airport hotels to UK travellers. In addition to our own car parks at Gatwick, Manchester and Birmingham airports, we also provide airport parking at all other major UK airports as well as Southampton and Dover Ports.

Today, APH also offers a wide range of airport hotels and lounges as well as other travel extras such as travel insurance, car hire, holiday transfers, travel cash and attraction tickets.

Customer Satisfaction

With 34 years' experience in the airport parking business, APH is focused on providing the highest standards of customer service. Every customer who books through the APH website or call centre receives an independent customer satisfaction survey to help us continually monitor approval ratings for all airport parking and hotel products we offer - and help build an even better service for all. Read more...

Award-winning airport parking  as voted by you

Award-winning airport parking - as voted by you

Nothing is more important to us than providing the best possible service at all times, so being named as five-time winners of the Best Airport Parking Company title at the British Travel Awards is the ultimate honour we could receive. This accolade is even more important to us because it is decided not by faceless industry figures, but by you, the customer. We are both humbled and honoured that you have felt able to make us Best Airport Parking Company winners in 2010, 2011, 2012, 2013 and now again 2014. Thank you.

Park Mark® Safer Parking award

Park Mark

APH's car parks at Gatwick, Manchester and Birmingham airports all hold the Park Mark® Safer Parking award - with the police-backed initiative awarded to parking facilities that are properly managed and maintained and provide a safe environment for both vehicles and customers. Most of the third party car parks we work with also hold the Park Mark® Safer Parking award, or are in the process of obtaining one.

Buy with Confidence

Buy with Confidence

APH Gatwick is also a member of Trading Standards' 'Buy with Confidence' scheme. To be approved for this, businesses must commit to trading fairly and be vetted by Trading Standards to ensure that they operate in a legal, honest and fair way. It's the Trading Standards stamp of approval!

Trusted Shops Guarantee

Trusted Shops Guarantee

APH has been awarded the 'Trusted Shop Guarantee'!

The Trusted Shops quality criteria are based on national and European laws that are important for making online purchases. They take into account rulings and stipulations by the consumer protection associations, in some cases even exceeding them.

Customers of certified Trusted Shops sellers are protected automatically. Infringements against data protection regulations, non-transparent prices, limitations to the right to cancellations or other risks are checked by Trusted Shops.

IAPRA

APH is a member of the Independent Airport Park and Ride Association (IAPRA), which promotes best practice in the provision of airport park and ride services, monitoring security and customer service among its members.

Industry Partners

APH works with some of the most reputable brands in the parking industry to ensure our customers receive access to the best airport parking services available. Partners include the BAA, Meteor, NCP and Purple Parking.

KBYGIndustry Partners
World Land Trust

The Environment

APH is a carbon-balanced company and has been working closely with The World Land Trust for many years. APH has actively worked towards reducing its carbon footprint during this time and has helped purchase 800 acres of Ecuador rainforest through donations totalling more than £20,000.