About APH
Airport Parking and Hotels Ltd (APH) was established in 1980, and is a parking and hotel specialist offering a comprehensive range of travel extras for the independent traveller. APH is one of the UK's leading booking agencies, providing car parking at all major UK airports, ports and Eurotunnel terminals. In addition to parking services, APH offers an excellent range of carefully selected airport hotels, exclusive airport lounges, travel insurance, car hire, holiday taxis and attraction tickets.
APH Car Parks
APH own and operate 3 of its own highly regarded car parks (at Gatwick, Manchester and Birmingham). With nearly 30 years' experience, APH has developed its expertise in this field and is focused on providing high standards and excellent customer service, from the time customers book through to the time they arrive at and leave an APH car park. All APH operated car parks hold the Park Mark® Safer Parking award, and APH has industry-leading customer retention rates - 96% of customers said that they are likely or very likely to book the same APH car park again*. APH is a member of the Independent Airport Park and Ride Association (IAPRA), which promotes best practice in the provision of airport park-and-ride services, monitoring security and customer service amongst its members.
How to Contact Us
APH has a well-established UK-based call centre; its experienced team are available to provide quotations, take bookings or to answer any questions customers may have. APH also has a secure, easy to use website. This is available 24 hours a day, and provides quotations and can be used to make bookings, it is also packed with useful information to help customers to plan their trip and select the services which best suit their needs.
Industry Partners
APH work with some of the most reputable brands in the parking industry to ensure that our customers have access to the best airport parking services available. Partners include the BAA, Meteor, NCP, Quality Parking Heathrow and Purple Parking.
Accreditations
APH also work with industry bodies to ensure the highest standards in our service, from the time you book to when you car is parked in one of our APH car parks. We are an accredited retail member of ISIS(Internet Shopping Is Safe), who ensure members trading online do so in a legal, honest and fair way. All three APH car parks have been awarded the Park Mark® Safer Parking award, as do most of the other parking partnes that we work with.
The Environment
APH is a carbon balanced company, and has been working closely with The World Land Trust for over 3 years now. APH has actively worked towards reducing its carbon footprint over this time, it has also to date helped purchase 800 acres of Belize rainforest through donations totalling more than £20,000.
Airport Parking and Hotels Ltd
Snowhill, Copthorne, Sussex, RH10 3EQ
www.aph.com
Call Centre 0844 871 7431
* Based on 6,663 respondents to customer satisfaction surveys (Jan - Apr 2009)
