Information → General Faqs

Frequently Asked Questions

How do I amend or cancel a booking?
How do I get a VAT receipt?
How do I get a copy of my confirmation?
Airport Parking FAQ
Airport Hotel FAQ

How do I amend or cancel a booking?
You can cancel your booking or make changes to your travel dates, flight info, vehicle or personal details using Manage My Booking.  Please ensure you have your email address, postcode and booking reference to hand.
Alternatively you can contact our call centre on 0844 871 7431.

Please note that if you have made a booking for a Supersaver, Non Flexible or Advance Purchase product you will be unable to amend or cancel your booking.

How do I get a VAT receipt?
All the invoice details for your booking, including VAT details, are included in your confirmation.

How do I get a copy of my confirmation?
You can do this online using Manage My Booking.  Please ensure you have your email address, postcode and booking reference to hand. Alternatively you can contact our call centre 0844 871 7431.

 

If you have any other questions not answered here please email us at customerservices@aph.com or call our call centre on 0844 871 7431.