Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive


Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.


All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.


Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Value for money
Friendliness and helpfulness of staff
Transfer service (to/from the airport)
Arrival and exit process
Location of car park
Overall rating
Scores 9.1 out of 10 based on 104458 reviews
9 out of 10


Uttoxeter GB no problems at all
Confirmed purchase: 10 July 2016
Published on: 26 July 2016

JetParks 1

10 out of 10


Northallerton GB
have used sentinel 4 times and have had very good service each time
Confirmed purchase: 16 July 2016
Published on: 26 July 2016

Sentinel Security Park

8 out of 10


On our return flight pick up by Park & Fly we have always been driven to where our car is parked.

On our last holiday transfer we were dropped outside Park & Fly's Office, my wife & I plus our three grandchildren had to wheel out cases from the Office to our car.
As my wife & I are old age pensioners and our grandchildren juveniles we found this a far from satisfactory experience.

On previous transfers I have always marked 10, however due to our experience on this trip I have downgraded the service to an overall 8.
Confirmed purchase: 16 July 2016
Published on: 26 July 2016

Park & Fly

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