Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive


Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.


All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.


Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by reevooReevoo

Value for money
Friendliness and helpfulness of staff
Transfer service (to/from the airport)
Arrival and exit process
Location of car park
Overall rating
Scores 9.1 out of 10 based on 120274 reviews
7 out of 10


n/a GB
Arriving in the dark at the airport and finding your way to the otherside of the runway is not a pleasant experience!!.After turning right at the garage we meandered into jetpark 3.It took forever to find one empty car space.Had you supplied a map it would have been much better.We are back on 8/1/2017,I hope its btter next time.Your bus drivers deserve 10 out of 10E.F.Burke.
Confirmed purchase: 04 December 2016
Published on: 09 December 2016

JetParks 3

8 out of 10


Derby GB
Have used jet parks many times without any bother , but this time my car registration wasn't recognised for some unknown reason so had to speak to person on the intercom who let us through, same thing on our return. Wouldn't let it put me off using jet parks in the future though .
Confirmed purchase: 04 December 2016
Published on: 08 December 2016

JetParks 3

9 out of 10


Maidstone GB
Very good service
Confirmed purchase: 04 December 2016
Published on: 08 December 2016

APH Meet & Greet Forecourt (North Terminal)

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