Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive

98%

Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.

9.1

All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.

9.3

Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Friendliness and helpfulness of staff
9.1
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.8
Overall rating
9.1
Scores 9.1 out of 10 based on 43106 reviews
10 out of 10

Stephen

Derby GB
No problems with parking just remembering where!
Confirmed purchase: 10 October 2014
Published on: 29 January 2015

JetParks 1

10 out of 10

Lynch

Wolverhampton GB
Quick, easy ,value service.have been using this company for years.definitely recommend.
Confirmed purchase: 14 January 2015
Published on: 29 January 2015

APH Manchester

8 out of 10

Linda

Merthyr Tydfil GB
Interior of car came back very dirty chocolate on drivers seat which resulted in ending up on my jeans
Confirmed purchase: 16 January 2015
Published on: 29 January 2015

Smart Park Meet & Greet

10 out of 10

Glenys

Llanelli GB
We always use APH when flying from Gatwick
Confirmed purchase: 13 January 2015
Published on: 29 January 2015

APH Gatwick

1 out of 10

Paul Carson

Chelmsford GB
I have been extremely dissatisfied with my first (and only) use of aph parking. Having pre-booked and pre-payed, we arrived to find no parking bays left and had to park on the edge of the car park.
Confirmed purchase: 17 January 2015
Published on: 29 January 2015

Long Stay T4

10 out of 10

Jacqueline

Boughton, Norfolk GB
Have used APH many times and have always received excellent service.
Confirmed purchase: 12 January 2015
Published on: 29 January 2015

APH Gatwick

9 out of 10

J

Cresswell GB
Very efficient. Quick check in and retrieval. Friendly staff. No problems at all
Confirmed purchase: 14 January 2015
Published on: 29 January 2015

Silver Zone

9 out of 10

HFO

GB
No problems
Confirmed purchase: 12 January 2015
Published on: 29 January 2015

Multi Storey T2 (Short Stay)

9 out of 10

Keith

Burton on Trent GB
Easy certainly use again.
Confirmed purchase: 18 January 2015
Published on: 29 January 2015

JetParks Plus

9 out of 10

Harry

Edwinstowe Mansfield GB
Well managed

Pleasant people

Prompt sevice
Confirmed purchase: 16 January 2015
Published on: 29 January 2015

East Midlands VIP Meet & Greet

10 out of 10

Peter

Blackpool GB
excellent service. smooth an easy.
Confirmed purchase: 18 January 2015
Published on: 29 January 2015

APH Manchester

10 out of 10

Tony

leeds GB
First class service again thanks
Confirmed purchase: 14 January 2015
Published on: 29 January 2015

APH Manchester

10 out of 10

Clive

Rochester GB
Great service will be using again
Confirmed purchase: 16 January 2015
Published on: 29 January 2015

APH Gatwick

10 out of 10

girt

doncaster GB
brilliant
Confirmed purchase: 18 January 2015
Published on: 28 January 2015

East Midlands VIP Meet & Greet

10 out of 10

H

Newcastle under Lyme GB
Quick and easy on line booking.
Automatic barrier also worked.
Simple and effective.
Confirmed purchase: 18 January 2015
Published on: 28 January 2015

Multi Storey T2 (Short Stay)

10 out of 10

Tony

Hitchin, Herts GB
It's really the only way to go, at LHR at any rate - haven't needed to fly from elsewhere. You provide a slick and reliable service - and we've tried many competitors in the past.
Confirmed purchase: 12 January 2015
Published on: 28 January 2015

Purple M&G Hotel Parking

10 out of 10

Confirmed purchaser

GB
The valet collection was particularly useful.
Confirmed purchase: 15 January 2015
Published on: 28 January 2015

Purple Parking Business

9 out of 10

K Bridges

Southampton GB
Bit of a ride to the airport through all the road works.
Confirmed purchase: 18 January 2015
Published on: 28 January 2015

Paige Airport Parking

10 out of 10

Alan

London GB
Cannot fault the service in any way - excellent!! Thank you soooooo much!!
Confirmed purchase: 12 January 2015
Published on: 28 January 2015

APH Meet & Greet

7 out of 10

John

leeds GB
Problems with gaining exit even though I had prepaid
Confirmed purchase: 16 January 2015
Published on: 28 January 2015

Liverpool Price Buster Car Park

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