Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive

98%

Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.

9.1

All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.

9.3

Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Value for money
8.0
Friendliness and helpfulness of staff
9.1
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.9
Overall rating
9.1
Scores 9.1 out of 10 based on 95049 reviews
10 out of 10

Anne

Northumberland GB Nothing!
Excellent service. Have used Park and Fly at Newcastle many times over many years. Could not fault them.
Confirmed purchase: 21 May 2016
Published on: 26 May 2016

Park & Fly

8 out of 10

Robert

Devizes GB
Ok! Leaving was very efficient, had a short wait for return , but otherwise good!
Confirmed purchase: 21 May 2016
Published on: 26 May 2016

Ace Parking Meet & Greet

10 out of 10

Cliff

southend GB
This was the best meet and greet service I have used anywhere.
Confirmed purchase: 21 May 2016
Published on: 26 May 2016

APH Meet & Greet Forecourt (North Terminal)

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