Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive


Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.


All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.


Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Value for money
Friendliness and helpfulness of staff
Transfer service (to/from the airport)
Arrival and exit process
Location of car park
Overall rating
Scores 9.1 out of 10 based on 79394 reviews
9 out of 10


Bexhill GB
Very good experience, would definitely use you again
Confirmed purchase: 14 November 2015
Published on: 28 November 2015

APH Gatwick

8 out of 10


winchester GB
the buses could run on time not when they are full waiting to get back to car park there was two bus loads of people waiting to get on. They need to run every 10 minutes as you say not when full
Confirmed purchase: 17 October 2015
Published on: 27 November 2015

Summer Special North

10 out of 10


Chelmsford GB Exlent meet & greet
Our last Meet & Greet was so easy and very polite staff we would recommend this service and took great care inspecting the vehicle and recording mileage which some company would not do.
Confirmed purchase: 03 November 2015
Published on: 27 November 2015

SACP Meet & Greet Parking

Load more comments