Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive

98%

Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.

9.1

All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.

9.3

Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Friendliness and helpfulness of staff
9.1
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.8
Overall rating
9.1
Scores 9.1 out of 10 based on 45662 reviews
10 out of 10

David

Cardiff GB
No other word - excellent!
Confirmed purchase: 19 February 2015
Published on: 28 February 2015

APH Birmingham Meet & Greet

9 out of 10

Colin

Buckinghamshire GB
I have used APH many times finding them competitive and efficient. Drop-off point at North Terminal is poor with a long walk to the Terminal. Probably out of the control of APH but would ask APH to try and negotiate an improvement with Gatwick Airport. Totally, enclosed walkway? Closure drop-off and pick-up?
Confirmed purchase: 11 February 2015
Published on: 28 February 2015

APH Gatwick

10 out of 10

Jafar

london GB
it was great as they we met in time and we got back and the car was waiting for us very nice company
Confirmed purchase: 22 February 2015
Published on: 28 February 2015

I Love Meet and Greet

10 out of 10

ian

mansfield woodhouse GB
Our party arrived early in the morning (4am)the service we got was excellent, thankyou
Confirmed purchase: 17 February 2015
Published on: 28 February 2015

East Midlands VIP Meet & Greet

1 out of 10

Richard

Worcester GB
Unfriendly receptionist , drivers don't speak. Need to allow 50 mins to get to the airport
Confirmed purchase: 13 February 2015
Published on: 28 February 2015

APH Birmingham

8 out of 10

john

blackwood gwent GB
loads of road works at the moment allow loads of time
Confirmed purchase: 18 February 2015
Published on: 27 February 2015

APH Birmingham

9 out of 10

David

colchester GB
all good
Confirmed purchase: 17 February 2015
Published on: 27 February 2015

APH Gatwick

10 out of 10

Chris

Leeds GB
This was definitely the best airport parking experience we have had! Can't recommend these guys enough, it was a breeze from start to finish, excellent value and service!
Confirmed purchase: 06 February 2015
Published on: 27 February 2015

APH Manchester

10 out of 10

David

Salford GB
Perfect. I did not have to walk too far to the reception
Confirmed purchase: 16 February 2015
Published on: 27 February 2015

APH Manchester

10 out of 10

John

Wordsley GB
Reasonable cost
Confirmed purchase: 22 February 2015
Published on: 27 February 2015

APH Birmingham

10 out of 10

David

RUGELEY GB
We have used APH on a number of occasions and have always been satisfied.
Confirmed purchase: 19 February 2015
Published on: 26 February 2015

APH Birmingham

8 out of 10

John

Godalming GB
Very
by
Generally very good although pick up and return to carpark was rather slow.
Confirmed purchase: 17 February 2015
Published on: 26 February 2015

APH Gatwick

10 out of 10

S

GB
Superb service and that's why keep on using then time and time again
Confirmed purchase: 20 February 2015
Published on: 26 February 2015

MBW Meet & Greet

10 out of 10

Milan

Bournemouth GB
Excellent as usual. Hence I am a regular customer.
Confirmed purchase: 18 February 2015
Published on: 26 February 2015

APH Gatwick

9 out of 10

David

Bourne End GB
Desk at the collection point at terminal 3 should be clearly marked - we went to the competition's desk and waited whist they dealt with customers, to find out that we were in the wrong place - but only by a few yards.
Confirmed purchase: 19 February 2015
Published on: 26 February 2015

MBW Meet & Greet

10 out of 10

wilson

lancaster GB
could the pickup point be a bit nearer the arrivals door at manchester terminal 1
Confirmed purchase: 22 February 2015
Published on: 26 February 2015

APH Manchester

9 out of 10

Patrick

Buckingham GB
Why do I have to pay £4 get out of short stay car park
Confirmed purchase: 21 February 2015
Published on: 26 February 2015

Central Car Storage Meet & Greet

10 out of 10

Ash

Wellingborough GB
i have used your service before and will do in the future.
never had any problems.
Confirmed purchase: 17 February 2015
Published on: 26 February 2015

Airparks Official Off Airport

9 out of 10

William

Huddersfield GB
After a number of years of using aph the service is as good as it has always been
The staff are always very helpful and friendly
Confirmed purchase: 17 February 2015
Published on: 26 February 2015

Sentinel Security Park

10 out of 10

Brian

Huddersfield GB
Total hassle free car parking for Manchester airport at a reasonable price. Always our first choice.
Confirmed purchase: 16 February 2015
Published on: 26 February 2015

APH Manchester

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