Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive

98%

Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.

9.1

All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.

9.3

Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Friendliness and helpfulness of staff
9.1
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.8
Overall rating
9.1
Scores 9.1 out of 10 based on 42878 reviews
10 out of 10

Debbi

Dromore GB
Great service, would highly recommend.
Confirmed purchase: 11 January 2015
Published on: 27 January 2015

Killead Air Lodge Parking

9 out of 10

Sheena

Upper Norwood , London . GB
It is a smooth transfer . Keep up your good work . Thank you .
Confirmed purchase: 10 January 2015
Published on: 27 January 2015

APH Gatwick

10 out of 10

Frank

Stratford-upon-Avon GB
Usual excellant service
Confirmed purchase: 05 January 2015
Published on: 27 January 2015

APH Birmingham

10 out of 10

J

reading GB
always a quick transfer and pleasant staff
Confirmed purchase: 08 January 2015
Published on: 27 January 2015

APH Gatwick

10 out of 10

Tony

Leicester GB
This was a great service would recommend meet and greet at East mids.
Confirmed purchase: 05 January 2015
Published on: 27 January 2015

East Midlands VIP Meet & Greet

10 out of 10

Ian

Sheffield GB
I used your meet & greet service on the day you moved to your new site at terminal 2... that was a fiasco 45 minute queue just to get to the barrier. Pleased to say to move has improved your service.
I would like you to try and find a different name for your " meet & greet" service...as you don't actually meet the customer at the terminal. " drop off check in" ?? "Pull in check in"??
Confirmed purchase: 05 January 2015
Published on: 27 January 2015

Meet & Greet T2

10 out of 10

kenny

Southampton GB
Quick and easy no hassle, even if my car on collection had a problem they sort ed it out. Brilliant service.
Confirmed purchase: 06 January 2015
Published on: 27 January 2015

APH Gatwick

9 out of 10

Alan

Market Harborough GB
Would certainly use the service again
Confirmed purchase: 05 January 2015
Published on: 27 January 2015

APH Gatwick

7 out of 10

Christopher

Launceston GB
Coleshilll seems a good distance from the airport.
Could you move nearer?
Confirmed purchase: 10 December 2014
Published on: 26 January 2015

APH Birmingham

9 out of 10

Mike

Southampton GB
200 yard walk to the terminal from the bus stop. It can be a bit of a chore for someone quite infirm but no real option unless Gatwick allowed nearer drop offs for the infirm.
Confirmed purchase: 02 January 2015
Published on: 26 January 2015

APH Gatwick

9 out of 10

Peter

Cheshire GB
Always a good experience without any problems.
Confirmed purchase: 05 January 2015
Published on: 26 January 2015

APH Manchester

9 out of 10

alan

benfleet GB
some times when arriving at the selected zone it becomes quite hard finding a space. endlessly up and down lanes trying to avoid the car in front also on the same quest.
perhaps when areas are quite full open another.
Confirmed purchase: 07 January 2015
Published on: 26 January 2015

Stansted Long Stay

8 out of 10

Confirmed purchaser

GB
All went smoothly as usual!
Confirmed purchase: 05 January 2015
Published on: 26 January 2015

APH Gatwick

10 out of 10

Yvonne

GB
Absolutely the best parking system I have ever enjoyed ... very reasonably priced and reliable too....... competent and charming operatives. Thank you
Confirmed purchase: 13 December 2014
Published on: 26 January 2015

Flyparks Meet & Greet Parking

10 out of 10

Mike

Doncaster GB
Went exactly to plan. Very convenient as we were a family group in 2 cars, 4 adults, 2 children and 2 babies.
Confirmed purchase: 03 January 2015
Published on: 26 January 2015

Meteor Meet & Greet Non-Flex

5 out of 10

SARAH

GB
The service was OK, apart from we travel from Luton and use the Meet and Greet several times a year and all of the other companies pay the car park charge.
Confirmed purchase: 11 January 2015
Published on: 26 January 2015

Central Car Storage Meet & Greet

10 out of 10

Dean

manchestar GB
So easy
Confirmed purchase: 11 January 2015
Published on: 26 January 2015

Long Stay T2

8 out of 10

Brian

Cookstown GB
Very Good - Quick & corteous service
Confirmed purchase: 31 December 2014
Published on: 26 January 2015

Killead Air Lodge Parking

10 out of 10

Laurence

Northampton GB
Inserted ticket on exit however it wanted to charge for exit. Just followed instructions and attendant on intercom assisted without problem
Confirmed purchase: 06 January 2015
Published on: 25 January 2015

Birmingham Airport Car Park 5

8 out of 10

robert

swindon GB
If you don't mind to leave you car key and let somebody to drive your car that is fine.
I was a little bit annoyed by this because there was nowhere mentioned about it when booking was done.
Confirmed purchase: 10 December 2014
Published on: 25 January 2015

APH Gatwick

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