Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive

98%

Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.

9.1

All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.

9.3

Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Value for money
8.0
Friendliness and helpfulness of staff
9.1
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.9
Overall rating
9.1
Scores 9.1 out of 10 based on 99837 reviews
10 out of 10

K

cardiff GB very good service
none
Confirmed purchase: 18 June 2016
Published on: 25 June 2016

Silver Zone

9 out of 10

Paul

st ilves cambs GB
easy and fast
Confirmed purchase: 17 June 2016
Published on: 25 June 2016

APH Birmingham

2 out of 10

L

West byfleet GB
I had an awful experience, it took 1,15h to go to the airport after having to wait more than 40 min to leave the parking. The coming back was a bit shorter, but still I had to wait 30 min for the bus. I am not using this parking again and if you use it make sure you go there with plenty of time!
Confirmed purchase: 13 June 2016
Published on: 25 June 2016

Purple Parking Long Stay

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