Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive

98%

Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.

9.1

All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.

9.3

Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Value for money
9.0
Friendliness and helpfulness of staff
9.1
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.8
Overall rating
9.1
Scores 9.1 out of 10 based on 48967 reviews
9 out of 10

Rose

Bradford GB
We always park with APH when travelling from Manchester Airport. Very good slick service everytime.
Confirmed purchase: 26 March 2015
Published on: 01 April 2015

APH Manchester

8 out of 10

brian

plymouth GB
used this carpark on numerous occasions and have had no problems will use again in july
Confirmed purchase: 27 March 2015
Published on: 01 April 2015

Silver Zone

10 out of 10

Derek

stevenage GB
Excellent service
Confirmed purchase: 27 March 2015
Published on: 01 April 2015

APH Gatwick

8 out of 10

Sheila

Bucks GB
have used a few times before, and am still coming back !
Confirmed purchase: 24 March 2015
Published on: 01 April 2015

APH Gatwick

10 out of 10

Linda

Newport Pagnell GB
APH offer an excellent service. The reception staff had our details at hand both to/from the airport. We telephoned on return to state we had arrived at the airport and the minibus was waiting outside the terminal when we had collected our luggage. The staff are also friendly and helpful. We have used APH for several years now and have only had one bad experience with them. Would totally recommend using them.
Confirmed purchase: 27 March 2015
Published on: 01 April 2015

APH Birmingham

10 out of 10

Confirmed purchaser

GB
1st time users here. Only problem was short lived------------finding the exit to get out!!!!!!!!!!!!!!!!!!
Confirmed purchase: 25 March 2015
Published on: 01 April 2015

Long Stay T2

10 out of 10

BARBARA

DARWEN GB
Always use this service, very convenient.
Confirmed purchase: 29 March 2015
Published on: 01 April 2015

Birmingham Airport Car Park 1

8 out of 10

Jim

wigan GB
No problems at all
Confirmed purchase: 25 March 2015
Published on: 01 April 2015

Skypark

7 out of 10

Hutchinson

Sheffield GB
It would help if bus stops had numbers.
Confirmed purchase: 24 March 2015
Published on: 01 April 2015

JetParks Plus

10 out of 10

H

Luton GB
Excellent will definitely use again
Confirmed purchase: 29 March 2015
Published on: 01 April 2015

APH Gatwick

10 out of 10

Stephen

Swadlincote GB
I use this every time, saves a lot of hassle.
Confirmed purchase: 25 March 2015
Published on: 01 April 2015

East Midlands VIP Meet & Greet

9 out of 10

Manix

london GB
Always very good
Confirmed purchase: 23 March 2015
Published on: 01 April 2015

APH Gatwick

10 out of 10

Donald

Midlands GB
Perfect in every way. Highly efficient and all at a bargain price.
Recommended without hesitation.
Confirmed purchase: 29 March 2015
Published on: 01 April 2015

Drivefly Meet & Greet

9 out of 10

Allan

Suffolk GB
very easy with no fuss and no time wasted
Confirmed purchase: 26 March 2015
Published on: 01 April 2015

APH Meet & Greet

8 out of 10

Michael

Woodford Green Essex GB
We miss your large comfortable coaches.

Having to carry cases inside of the bus and store on racks is inconvenient, but driver does help when possible
Confirmed purchase: 26 March 2015
Published on: 01 April 2015

APH Gatwick

10 out of 10

Amy

GB
Excellent service, will be using it again
Confirmed purchase: 23 March 2015
Published on: 01 April 2015

SACP Meet & Greet Parking

10 out of 10

Judith

Stockton on Tees GB
One of the easiest at Newcastle. The car park itself was a bit complicated to find first time, and I took a few wrong turns but apart from that it was good and staff were helpful.
Confirmed purchase: 24 March 2015
Published on: 01 April 2015

Long Stay Car Park

6 out of 10

B

swindon GB
I felt that as long stay the car park should be nearer the entrance a day not the short stay. The road surface for suitcases was bad and the bus service was poor and the stops not too obvious. Much better service at birmingham*
Confirmed purchase: 24 March 2015
Published on: 01 April 2015

Bristol Long Term Parking

10 out of 10

Edward

Burwash ,Ethchingham,East Sussex GB
We have used you for some years & cannot rate you high enough .
However it would be helpful if you could be allowed to stop closer to the terminal entrance for disabled passengers .perhaps Gatwick Airport could agree to such an arrangement. Edward Le Besque .
Confirmed purchase: 25 March 2015
Published on: 01 April 2015

APH Gatwick

10 out of 10

Alan

wigton GB
would have prefered a freephone number to contact aph, from the airport,as I had no change for the phone.
Confirmed purchase: 25 March 2015
Published on: 01 April 2015

APH Manchester

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