Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive

98%

Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.

9.2

All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.2 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.

9.3

Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Friendliness and helpfulness of staff
9.1
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.8
Overall rating
9.1
Scores 9.1 out of 10 based on 41264 reviews
10 out of 10

Bob

CARLISLE GB
Excellent car park within close proximety to the Airport. Staff very friendly
Confirmed purchase: 27 November 2014
Published on: 03 December 2014

Leeds Car Parks Indoor

10 out of 10

Melissa

Canterbury GB
Very good service provided.
Confirmed purchase: 30 November 2014
Published on: 03 December 2014

APH Gatwick

10 out of 10

Frederick

Lincoln GB
Purple Parking eat your heart out. You're nowhere close.
Confirmed purchase: 26 November 2014
Published on: 03 December 2014

APH Manchester

10 out of 10

Carole

Guildford GB
The meet and greet service was very welcome after arriving back at Gatwick late at night.
Confirmed purchase: 30 November 2014
Published on: 03 December 2014

APH Gatwick Meet & Greet (on Return)

10 out of 10

Sonya

leicester GB
Would use again.
Confirmed purchase: 28 November 2014
Published on: 03 December 2014

East Midlands Long Stay 4

10 out of 10

Julie

Northwich GB
Convenient, professional, safe and good value for money
Confirmed purchase: 30 November 2014
Published on: 03 December 2014

APH Manchester

10 out of 10

Stuart

Southampton GB
Absolutely hassle free experience, quick easy and convenient.
Confirmed purchase: 23 November 2014
Published on: 03 December 2014

APH Gatwick

8 out of 10

Paul

Gloucestershire GB
We waited a long time on arriving back in the UK but the driver helpfully explained that an accident had occurred. I was very impressed with his explanation and friendly manner which helped diffuse what could have been a lot of disgruntled customers.
Confirmed purchase: 30 November 2014
Published on: 03 December 2014

APH Birmingham

9 out of 10

Alan

Leigh GB
always most helpful and value for money.
Confirmed purchase: 24 November 2014
Published on: 03 December 2014

Liverpool Price Buster Car Park

4 out of 10

Robert

gloucestershire GB
far too far away for me
Confirmed purchase: 27 November 2014
Published on: 03 December 2014

APH Birmingham

8 out of 10

G

Ayrshire GB
No record of our on line booking hence really low score!!
Confirmed purchase: 30 November 2014
Published on: 03 December 2014

On-Airport Long Stay

10 out of 10

Tim

Stourbridge. GB
Excellent service, will deffo use again. Thank you...
Confirmed purchase: 25 November 2014
Published on: 03 December 2014

APH Gatwick

10 out of 10

Geri

Skegness lincolnshire GB
Have used aph every time we've been away (7 times) never any problems service is great would definitely recommend aph we won't use any other parking company
Confirmed purchase: 26 November 2014
Published on: 03 December 2014

APH Gatwick

10 out of 10

Victoria

Liverpool GB
Excellent value for money
Confirmed purchase: 25 November 2014
Published on: 03 December 2014

APH Manchester

10 out of 10

Steven

Barton-le-Clay GB
after long trip home the number plate recognition worked perfectly and i was away from the car park in five minutes
Confirmed purchase: 26 November 2014
Published on: 03 December 2014

NCP

10 out of 10

T

Rochdale GB
Excellent service will be using it again in the future
Confirmed purchase: 30 November 2014
Published on: 03 December 2014

APH Manchester

10 out of 10

Hazel

chesterfield GB
We have used APH many times and have been more than happy with the service we have recieved
aph
Confirmed purchase: 28 November 2014
Published on: 03 December 2014

JetParks Plus

10 out of 10

R

Shropshire GB
Machine didn't read number plate on entry.
Confirmed purchase: 30 November 2014
Published on: 03 December 2014

Birmingham Long Stay 1

8 out of 10

Robert

Rochdale GB
Great service no hassle no worries and no problems
Confirmed purchase: 30 November 2014
Published on: 03 December 2014

Meet & Greet T2

9 out of 10

Andy

Lichfiled GB
Very good service - no issues at all. Very helpful and slick service
Confirmed purchase: 29 November 2014
Published on: 03 December 2014

Stansted Valet

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