Customer Satisfaction

Booking your airport parking and travel extras can be a confusing business; with so many websites selling similar products, how do you know who to trust? At APH, we could tell you all about our top customer service and the reliable products that we sell; but we choose to let our customers do the talking.

Reviews by Reevoo

We work with independent reviewers Reevoo to bring you unbiased ratings and reviews from genuine APH customers on all the airport parking and airport hotel products that we sell. We survey our as we are committed to providing great customer service, and pride ourselves on the fantastic feedback that we receive

98%

Booking with APH

Of the thousands of customers surveyed after booking with APH, 98% would recommend us.

Our customer satisfaction scores are high too, with 95% of customers telling us that their enquiries were handled effectively.

9.1

All airport car parks

Customer service ranked especially high; with staff friendliness and helpfulness receiving a score of 9.1 out of 10

Customers gave all the airport car parks we sell an overall score of 9.1 out of 10.

9.3

Meet and greet parking

Customer service again ranked very high, with a score of 9.3 out of 10 for staff friendliness and helpfulness.

The meet and greet parking services that we sell received an overall score of 9.1 out of 10

The convenience of meet and greet services received a score of 9.2 out of 10

Airport Parking reviews verified by Reevoo

Value for money
8.2
Friendliness and helpfulness of staff
9.1
Transfer service (to/from the airport)
9.0
Arrival and exit process
9.1
Location of car park
8.8
Overall rating
9.1
Scores 9.1 out of 10 based on 56131 reviews
10 out of 10

Kim

Aylesbury, Bucks GB
I will only use car parks where I can keep my keys - having seen how some people's cars are treated (airport carparkz Luton) I would NEVER allow anyone to drive my car. However the location of this car park and its size offer excellent value for money.
Confirmed purchase: 18 May 2015
Published on: 29 May 2015

Long Stay South

10 out of 10

Aathony

Gravesend Kent GB Retired couple
Good reliable service .
Confirmed purchase: 18 May 2015
Published on: 29 May 2015

APH Gatwick

10 out of 10

John

Gloucestershire GB
Have used APH many times over the years, and have always experienced friendly and efficient service. Many thanks!
Confirmed purchase: 21 May 2015
Published on: 29 May 2015

Silver Zone

10 out of 10

Andy

Wickwar GB A very happy customer
Always use meet and greet but this was my first experience with APH, have to say they were just great, everything was smooth from the on-line booking to the actual meet and greet, no hassles and prompt actions. Highly recommend you give them a try if you're considering booking a meet and greet !
Confirmed purchase: 22 May 2015
Published on: 29 May 2015

Stress Free Parking (Meet & Greet)

10 out of 10

Frank

Leeds GB
Smooth transition and helpful staff both on arrival too transfer to the airport and on return. We will certainly use the service again when using Manchester Airport.
Confirmed purchase: 20 May 2015
Published on: 29 May 2015

APH Manchester

10 out of 10

P

GB
Fantastic service
Confirmed purchase: 23 May 2015
Published on: 29 May 2015

APH Gatwick

9 out of 10

Jane

Southampton GB
We have used your car park many times and find it the best for ease of use and it's good customer service. Most drivers are very helpful with luggage stowage while one recently left it all to the passengers and didn't speak to anyone!
All in all very satisfied. Thank you
Confirmed purchase: 24 May 2015
Published on: 29 May 2015

APH Gatwick

10 out of 10

Kevan

Portmouth GB
Good all round experience would certainly recommend to friends and family
Confirmed purchase: 22 May 2015
Published on: 29 May 2015

APH Gatwick

10 out of 10

JEANETTE

Stoke on Trent GB
Excellent every time thank you
Confirmed purchase: 23 May 2015
Published on: 29 May 2015

APH Manchester

10 out of 10

Peter

GB
Easy, so close to airport...walking distance
Confirmed purchase: 21 May 2015
Published on: 29 May 2015

Bristol Long Term Parking

9 out of 10

P Robertson

Malton GB No
The bus left half full and left us standing in the cold so we took shelter in the office. Another bus soon arrived.
Confirmed purchase: 24 May 2015
Published on: 29 May 2015

Sentinel Security Park

9 out of 10

David

Ilfracombe. GB
Excellent apart from returning to Car Park. Bus driver did not ask which bus stop people wanted, and he didn't stop at our stop. He did eventually stop when we shouted at him to stop. That was the only blip. Everything else was great.
Confirmed purchase: 08 May 2015
Published on: 29 May 2015

Long Stay South

10 out of 10

Hil

North Yorkshire GB
Very easy to find, efficient and friendly service.
Confirmed purchase: 18 May 2015
Published on: 29 May 2015

APH Manchester

10 out of 10

Chris

Kings Langley GB Retired, love holidays.
Excellent service and price
Confirmed purchase: 24 May 2015
Published on: 29 May 2015

APH Gatwick

9 out of 10

Alan

Winchester GB 70+ Traveller
Much better than having to get a shuttle into the airport
Confirmed purchase: 08 May 2015
Published on: 29 May 2015

Purple M&G Hotel Parking

10 out of 10

Nancy

Mansfield GB
Have used this car park several times over recent years. It as an excellent parking facility.
Confirmed purchase: 18 May 2015
Published on: 29 May 2015

APH Birmingham

9 out of 10

Michael

Capel Garmon GB retired,frequent holiday traveller
Have used this car park for about 20 years and it has always lived up to expectations for service and efficiency.It is also good value.
Confirmed purchase: 23 May 2015
Published on: 29 May 2015

APH Manchester

1 out of 10

Ruth

Near Wolverhampton GB Excellent Service
Given a ticket when entering, but not clear what to do with it especially when pre booked and paid but barrier stays down on departure. But were let out when we gave our booking reference to link at gate when we pressed the help button!!!!
Confirmed purchase: 24 May 2015
Published on: 29 May 2015

JetParks 2

10 out of 10

Eric

Sittingbourne GB Grumpy old man!
Just as good as ever, standards maintained.
Confirmed purchase: 20 May 2015
Published on: 29 May 2015

APH Gatwick Meet & Greet (on Return)

8 out of 10

Dennis

stourport GB
Every thing was fine until I tried to exit all my documents were correct but the airport had not got correct details for car so it took 25min to get out I would the bus driver was most helpfull
Confirmed purchase: 23 May 2015
Published on: 29 May 2015

Long Stay T1 & T3

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