Holiday Inn Express Heathrow
Holiday Inn Express Heathrow
Holiday Inn Express Heathrow
Holiday Inn Express Heathrow
The Holiday Inn Express is a 3-star modern, newly refurbished hotel situated only 10 minutes from Heathrow Airport. All rooms are air-conditioned and triple glazed with high speed Internet access available. The rooms are en-suite, equipped with cable/satellite TV; with Pay per View Movies and In-Room Video Games available to rent. Hot or cold snacks as well as cocktails and speciality coffees are available at the Brasserie and Bar, which are open throughout the day. Special offer children up to 12 eat free with an adult in the Great Room Bar and lounge. The hotel has a children's play area which is made up of a soft play section for the younger children, lego and puzzles, plus an Xbox 360 with a selection of games to play. Children can also watch DVD's in this area.
Park at the Hotel on the night of your stay and drive to Quality Parking on the day of your flight, where your car will be parked for the duration of your holiday.
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| Parking options | Parking is with Quality Parking. Overnight parking fee of £10 payable direct to hotel. |
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| Transfers | Accommodation Only: Heathrow Hoppa Buses operate 05:35 - 23:00 - H5 for Terminal 1, 2 and 3 and H55 for Terminals 4 and 5 (£4 chargeable each way). Children under 5 travel free. 1 child aged 5-15 travels free with each adult. Although situated only 10 minutes from Heathrow Airport, customers are recommended to allow at least 30 minutes before check-in time. Parking Included at Quality Parking: Proceed from Hotel to Quality Parking on the day of flight, where transfers take approximately 5-8 minutes to Terminals 1&3 and 10-15 minutes to Terminals 4&5 and are included in the price |
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| Distance to airport | 5-8 minutes to Terminals 1 & 2 10 - 15 minutes to Terminal 4 & 5 |
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| Check in / check out | Earliest Check In: 14:00 |
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| Room types available | Twin, Double,and Family |
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| Room Facilities | En-suite bedrooms with television with satellite channels (including children's channels) and in room movies (pay per view) |
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| Hotel Amenities | Business Centre |
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| Dining Options | Thyme Restaurant Lounge Bar Sports Bar 24 hour Costa Coffee outlet |
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| Breakfast Options | Complimentary buffet style breakfast - Continental & Express Start breakfast with 3 hot items. |
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| Internet Available | High Speed Internet Access & WiFi available |
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| Local Information | Nearest Motorway:M3, M4 & M25 |
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Need help deciding which Heathrow Airport Hotel is right for you? Call us on 0844 871 7431 and one of our team will be happy to help you.
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Terms and Conditions
Customer satisfaction
APH is committed to providing the very highest standards of service to customers. We continually monitor customer feedback through customer satisfaction surveys which helps us to maintain our high levels of service.
of 144 customers who answered our customer satisfaction survey about Holiday Inn Express (Heathrow T5) said they were likely or very likely to rebook.
Customer comments
Holiday Inn Express (Heathrow T5)
"We paid for an evening meal but one could not have any variations such as Mint Sauce with Lamb, or Cream instead of Ice Cream with the desert, & the waiters attitude was take it or leave it. Other than that the meal was OK."
Mr Lewis,
Surrey,
14 Jun 2013
Holiday Inn Express (Heathrow T5)
"Only comment I would make is that they check out the beds in each room, last we stayed the bed was great this time it was like someone had pinched the springs........"
Mrs Warren,
Lincolnshire,
11 Jun 2013
Holiday Inn Express (Heathrow T5)
"TV did not work in room,however hotel staff/management were very quick and attentive in their response."
Mr Ellis,
Nottinghamshire,
10 Jun 2013
Holiday Inn Express (Heathrow T5)
"the bed was very uncomfortable and the food was rubbish"
Mr Plumb,
Warwickshire,
5 Jun 2013
Holiday Inn Express (Heathrow T5)
"The standard of the room was excellent, but the food in the hotel was not too good."
Mr Daniels,
Surrey,
5 Jun 2013
Holiday Inn Express (Heathrow T5)
"The double bed was a bit small for 2 fairly big people. Probably only 4'6". We normally sleep in a 6' bed. 5' is acceptable."
Mr Pettman,
Suffolk,
28 May 2013
Holiday Inn Express (Heathrow T5)
"I don't but I do on the parking- I booked meet & grret with Purple parking as part of the package. Purple parking did not have the car at the airport when i arrived event though they had flight details. Second time they have done this in a couple of months for me. Never will use them again!"
Mr Williams,
Norfolk,
10 May 2013
Holiday Inn Express (Heathrow T5)
"I love the resaurant. We had a superb meal there before a long haul trip."
Mrs Molloy,
Gwent,
28 Mar 2013
Holiday Inn Express (Heathrow T5)
"wifi should not cost extra £10!!"
Mr Brideson,
Merseyside,
18 Mar 2013
Holiday Inn Express (Heathrow T5)
"Pillows were dreadful"
Mrs Mcewen,
Hampshire,
2 Feb 2013
Holiday Inn Express (Heathrow T5)
"Car parks to far from entrance to hotel"
Mr Rowntree,
North Yorkshire,
5 Jan 2013
Holiday Inn Express (Heathrow T5)
"Very friendly staff and very accomodating. Nothing was too much trouble for them.I would certainly use them again."
Mrs Ladva,
Lincolnshire,
4 Jan 2013
Holiday Inn Express (Heathrow T5)
"Hotel and room standard good BUT temperature of room very cold. Control did not work and as we were only in room for 5 hours didn't complain."
Mr Eglash,
Worcestershire,
19 Dec 2012
Holiday Inn Express (Heathrow T5)
"up date the parking instryction on the paper work as some have changed"
Mr Senior,
Somerset,
19 Nov 2012
Holiday Inn Express (Heathrow T5)
"Did not like the bedding at this hotel. Have had better at other hotels in the chain"
Mr Bayliss,
Oxfordshire,
25 Oct 2012
Holiday Inn Express (Heathrow T5)
"on arrival no apparent booking in our name. Kept waiting approx half an hour until booking found."
Mrs Macleod,
Kent,
21 Oct 2012
Holiday Inn Express (Heathrow T5)
"I had difficulty locating the car park using my cars Sat. Nav. There are 2 Premier Travel Inns along the road from the Holiday Inn I stayed in. The Sat. Nav. claimed I had reached my destination just after passing the first Travel Inn which turned out to be well away from the car park. Giving the property street/road No. might help (advised that it is 4 Bath Road)when using a Sat. Nav."
Mr Turnbull,
Cleveland,
4 Oct 2012
Holiday Inn Express (Heathrow T5)
"Far better than expected, all the staff were friendly and efficient. Tratts restaurant was good value and tasty"
Mr Craske,
Norfolk,
25 Sep 2012
Holiday Inn Express (Heathrow T5)
"Hotel is more than adequate for an overnight stay prior to a flight. I had a problem with the TV in my room not working. An easy problem to resolve but it took four phone calls and about three hours to sort, and meant that I had to move rooms. Not a particular problem but because this hotel does everything else so well it was memorable."
Mr Young,
North Humberside,
10 Aug 2012
Holiday Inn Express (Heathrow T5)
"It would have been nice if they had been expecting me!"
Mr Wood,
South Glamorgan,
7 Aug 2012
Holiday Inn Express (Heathrow T5)
"Purple parking was a good meet and greet service"
Miss Woodward,
Cheshire,
21 Jul 2012
Holiday Inn Express (Heathrow T5)
"Very good value and friendly staff."
Mrs Morrison,
Berkshire,
3 Jul 2012
Holiday Inn Express (Heathrow T5)
"I DO THINK THE £7.50 OVERNIGHT PARKING FEE A BIT EXCESSIVE"
Mr Drew,
Norfolk,
12 Jun 2012
Holiday Inn Express (Heathrow T5)
"Restaurant and breakfast were both well below expectations."
Mr Evans,
Gwynedd,
27 May 2012
Holiday Inn Express (Heathrow T5)
"The staff were very friendly and efficient and made us very welcome."
Anonymous,
10 May 2012
Holiday Inn Express (Heathrow T5)
"It is simply too far and the instructions are lamentable. VERY clear map and instructions are essential when facing the M25/ M$ in the rush hour into the sun."
Anonymous,
18 Apr 2012
Holiday Inn Express (Heathrow T5)
"Good breakfast and friendly staff"
Anonymous,
21 Mar 2012
Holiday Inn Express (Heathrow T5)
"Exceedingly good value and very high room standards with a good breakfeast all at a reasonable price."
Anonymous,
12 Mar 2012
Holiday Inn Express (Heathrow T5)
"Bedroom smelled of cigarette smoke Very impressed with the car park used & the welcoming staff Car delivery to the airport much appreciated"
Anonymous,
8 Jan 2012
Holiday Inn Express (Heathrow T5)
"FOOD EXPENSIVE AND NOT VERY MUCH OF IT"
Anonymous,
6 Dec 2011
Holiday Inn Express (Heathrow T5)
"Appalling customer service when we reported that our air conditioning was not working. Quality of the other fittings is good."
Anonymous,
23 Nov 2011
Holiday Inn Express (Heathrow T5)
"Very friendly hotel"
Anonymous,
8 Nov 2011
Holiday Inn Express (Heathrow T5)
"Breakfast was poor"
Anonymous,
29 Oct 2011
Holiday Inn Express (Heathrow T5)
"Recently refurbished so vg value and decor etc"
Anonymous,
11 Oct 2011
Holiday Inn Express (Heathrow T5)
"The whole experience was exceptional, and complemented our overall holiday arrangements - to USA. Thank you."
Anonymous,
21 Sep 2011
Holiday Inn Express (Heathrow T5)
"Everything was excellent, from start to finish. The Quality Parking people were extremly helpful and the service was just excellent. Thank you for helping my holiday stress free. Janet Evans"
Anonymous,
6 Sep 2011
Holiday Inn Express (Heathrow T5)
"very expensive parking rate for overnight parking especially when staying at the hotel. I would expect this cost to be covered in the cost of staying at the hotel rather than being an additional charge"
Anonymous,
9 Jul 2011
Holiday Inn Express (Heathrow T5)
"Very little around the hotel if you have time to spare."
Anonymous,
7 Jul 2011
Holiday Inn Express (Heathrow T5)
"When I arrived at the hotel I had booked at 22-00 I was informed that the hotel was over booked and moved to a different hotel that was nsub standard."
Anonymous,
3 Jun 2011
Holiday Inn Express (Heathrow T5)
"The cost of a very poor meal in the restaurant was excessive. The restaurant had no ambience - it was a little like a cafeteria."
Anonymous,
2 Jun 2011
Holiday Inn Express (Heathrow T5)
"The dinner menu was rather limited and it would be good to have one or two more options"
Anonymous,
13 May 2011
Holiday Inn Express (Heathrow T5)
"Check in was slow as there was a large group in front of us and only one person on reception; we only arrived , slept and departed early - so no awareness of facilities really"
Anonymous,
9 May 2011
Holiday Inn Express (Heathrow T5)
"information between members of staff would be nice"
Anonymous,
4 Apr 2011
Holiday Inn Express (Heathrow T5)
"freindly helpful staff . good breakfast"
Anonymous,
7 Mar 2011
Holiday Inn Express (Heathrow T5)
"Excellent hotel but dinner in restaurant was dreadful....badly cooked and my husband's meal was inedible. Very poor customer service from Kitchen"
Anonymous,
7 Mar 2011
Holiday Inn Express (Heathrow T5)
"the hotel provided a very good breakfast in the price< even for our early departure from the hotel"
Anonymous,
6 Mar 2011
Holiday Inn Express (Heathrow T5)
"Insufficient parking meant that my car was on the road outside of any barrier i.e. not secured yet the hotel still felt they should charge an overnight fee"
Anonymous,
24 Feb 2011
Holiday Inn Express (Heathrow T5)
"Good,efficient service"
Anonymous,
25 Jan 2011
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