- This hotel suffered in a similar manner to that which we stayed in in Dover earlier in the year. Our first experience was very disappointing as the evening meal was a complete disaster. The Dover hotel had a function on the particular evening we stayed and the whole complement of staff were engaged in the function room leaving the overnighters hanging around with no service. Similarly in Doncaster all the staff treated/served the a coach party before the independent guests.
The quality of staff was in both cases were of high quality but were obviously stressed because extra staff had not been brought in to supplement the regulars when large numbers of guests were in attendance.
Will check if large parties are being catered for before booking again.
Published on: 28 September 2015
Ramada Encore Doncaster