Families travelling with children should remember to research what facilities are available at the resort for their children, whilst most tour operators offer good facilities, the cost of services can vary between operators and the types of services can also vary. The table below will give parents an outline to what they can expect from the different tour operators.
|Child Age Groups||Baby Club
4 – 11 months (costs £180 per child, per week for six half days or £360 per child, per week for six full days of care).
Note: Baby Club is available at the following resorts:
1 – 2 years (costs £180 per child, per week for six half days or £360 per child, per week for six full days of care).
For children over 2 years, half-day childcare is included (six full days of care costs £180 per week).
3 – 5 years
(six full days of care costs £180 per week)
6 – 9 years (free)
10 – 13 years (free)
14 – 17 years (free)
|Club Med Baby
4 – 23 months (cost £210 per child, per week)
Petit Club Med
2 -3 years (costs £190 per child, per week)
Mini Club Med
4 – 10 years
Junior Club Med
11 – 17 years
0 – 35 months (fee depends on resort)
3 – 5 years (free)
6 – 8 years (free)
9 – 11 years (free)
12 – 15 years (free)
4 – 23 months (£250 for one week or £440 for two weeks)
Note: Starfish Club is not available in Kenya
2 – 4 years (free)
Note: Sea Urchin Club is not available in Kenya
5 – 7 years (free)
Note: Surfbusters Club is not available in Kenya
8 – 11 years (free)
12 – 14 years (free)
8 – 11 years and 12 – 14 years (Available for a supplement of £80 – £150 for one week, second week is half price.
TAG Team (Teen Activity Group)
15 – 17 years (free).
6 months – 5 years (free)
6 months – 5 years
Mini Fun Station 6 months – 5 years
Mini Swimming 1 – 5 years
Fun Station for All
4 – 12 years
Leo’s Fun Station
4 – 6 years
7+ Fun Station
7 – 9 years
10 – 12 years
13 – 17 years
5 – 16 years
run by staff (free)
Tots: 3 – 5 years
Team: 6 – 8 years
Tribe: 9 – 12 years
Family club: hotels with family-specific facilities and activities not run by staff.
0 – 3 years
3 – 12 years
|Everland Q Smiling Babies Club
1 to 3 years
Everland Q Mini Club
4 to 7 years
Everland Q Junior Club
8 to 12 years
Everland Q Barteen Youth Club
13 to 17 years
|Staff Qualifications||DCE, NNEB, NVQ or an equivalent qualification.||At the Baby Club Med, Petit Club Med and Mini Club Med, all supervisors are qualified. In France the majority have the French BAFA or childcare qualification, in other countries they gave the equivalent qualification, or have substantial experience in childcare.||All the crèches are run by UK registered crèche reps with NNEB/CACHE or equivalent qualifications.||Starfish club: staff are all qualified to level 3 in childcare.
Sea Urchin: all staff are fully trained and have extensive experience with this age group.
Surfbusters: all staff are fully trained.
Sharksters: all staff and instructors are fully trained.
Surf Squad: all staff and instructors are fully trained.
Hot Shots: all instructors are RYA qualified.
|All staff must:
• Be interviewed
one of which
MUST be from
• Be registered /
• Our staff attend a
• Care and Safe Practices
• Accident Procedures
• Child Protection
• Emergency Aid
• Equipment Safety
|CACHE qualified childcare staff.||The hotel employs a range of international staff with suitable knowledge and understanding of working with children.|
|Ratio of Staff to Kids||Baby Club: one nanny for two babies
Toddler Club (1 year): one nanny to every three children.
Toddler Club (2 years): one nanny to every four children.
Mini Club: there is a high ratio of nannies to children ensuring plenty of interaction.
Junior Club: full day supervision from staff.
Kidz Club: full day supervision from staff.
Indy Club: full day supervision from staff.
|Baby Club Med: one nanny to four babies.
Petit Club Med: one nanny for every six children.
Mini Club includes supervision.
Juniors’ Club Med supervision is divided into two age groups:
11 – 13 years
14 – 17 years
|Crèche sessions are run in small groups with no more than tree children being looked after by each rep.
|Starfish club: one nanny to two children.
Surfbusters: one leader to every eight children.
Sharksters: one leader to every eight children.
|Age 5 – 7 = 1:8
Age 8 – 12 = 1:16
Age 13 – 17 = 1:20
Tumbletots, Gymbabes and Mini Fun Station are not Crèches and a guardian must be present at all times.
Staff will be on hand to facilitate the activities.
|High ratios that meet UK standards. Always a minimum of two adults for each age group.
|Everland Q works to a maximum ratio of 1:8.|
|Babysitting Service||Extra babysitting can be arranged in the resort though the Childcare manager from £10 per hour. Allow 24hrs notice for this service.||No extra babysitting service is provided.||No extra babysitting service outside of club times.||A babysitting (or sleepclub) service in our crèche is available at a supplement, (bookable in resort) on three evenings in Beachplus Clubs and two evenings in Beachclubs.||A babysitting service is available at a charge of £5 per hour before midnight and £8 per hour after.||Family Club:
There is a crèche is available from around £5 per hour.
|Babysitting is available at the EQ Smiling Babies Club:
09:00 – 12:00
15:00 – 18:00
20:00 – 22:30 (May to Oct).
|Evening Childcare||For children and teenagers aged 6 – 17 years, there is a fully supervised entertainment programme until 10.30pm.
Evening crèche service: free for children (4 months – 5 years). This operates from 7.30pm until 11.30pm and allows parents to drop children off at the crèche where they will be entertained with films & games, or they can sleep in a designated quiet area.
Note: there is no drop in service at Select Marmaris, Turkey.
|Pyjama Club: for children aged 0 – 10 years. This runs from 9pm – 12pm.
Note: Only some hotelclubs offer this service.
|Evening Crèche and Pyjama Club are available to pre-book from £15 for three hours.
Kids Club at Holiday Villages stay open until 11pm.
|Starfish: option of sleep club or quiet play on certain nights.
Sea Urchins: option of sleep club or games and movies on certain nights.
Surfbusters: activities include games, movies, BBQ and disco.
Sharksters: activities include sports, movies and disco.
Surf Squad: activities include movies, quizzes and meals in local village.
Hot Shots: activities include games and disco.
TAG: activities such as BBQ and Quiz night, movies and meals in local village.
|A babysitting service is available at t a charge of £5 per hour before midnight and £8 per hour after.||Family Club:
Evening sessions available.
3 sessions available per week (may incur a fee).
|Evening Child Care facilities available.
Mini & Junior Clubs: between 09:00 – 24:00 (May to Oct).
Youth Club: between
10:30 – 12:30
15:00 – 17:30
20:00 – 01:00 (May to Oct).
|Daytime Activities||Baby Club: a calm and comforting environment.
Toddler Club (1 and 2): indoor and our door play with games, toys and activities.
Mini Club: fun filled activity program including painting, sailing stories and games.
Junior Club: a varied programme of activities including an introduction to sailing and windsurfing.
Kidz Club: a varied program of activities and watersports including tuition in windsurfing and sailing.
The Indy Club: a daily program of supervised activities and watersports.
|All groups offer games, sports and creative activities.||All groups offer games, sports and creative activities.||Starfish: activities such as painting, story telling and singing.
Sea Urchins: activities such as cookery, board games and treasure hunts.
Surfbusters: activities such as sports, snorkelling and painting.
Sharksters: activities such as sports, quizzes and cookery.
Surf Squad: activities such as snorkelling, boat trips and water polo.
Hot Shots: activities such as dinghy sailing, windsurfing, kayaking and snorkelling.
TAG: activities such as bike rides, windsurfing and boat sailing tournaments.
|Mini Funstation: Mini cycles, ball pool, foam shapes, sand and water table, activity playmate, bricks and blocks, arts and crafts area.
Funstation: mask making, fancy dress, junk modelling, puppet making, mini Olympics, rounders, scavenger hunt, talent show.
Leo’s Funstation: splash rounders, mini Olympics, face painting, puppet shows, nature trail, teddy bear’s picnic, relay races.
7+ Funstation: puppet making, mini Olympics, face painting, fancy dress, scavenger hunt, rounders, talent show.
Energy: Paintball, football, basketball, beach parties, karting, volleyball, bowling, pizza evenings.
Base: Paintball, football, basketball, beach parties, karting, volleyball, bowling, pizza evenings.
Kidzone, Kids pool, playgrounds, soft play area, family entertainment, toddlerzone, bigger rooms with 4/5 beds and interconnecting rooms.
Tots: story-telling, role-playing, dressing-up.
Team: group challenges, and interactive tasks.
Tribe: more activities to suit older age.
|Game and activity rooms.
Cinemas for cartoons and movies in different languages.
The Sprinkler Pool.
Theatre and shows which the children can join in with.
Excavation area with pretend dinosaur skeletons.
|Opening times||Children’s Clubs: 09:00am – 12:30pm 14:30pm to 15:30pm.
Evening Crèche: 07:30pm – 11.30pm.
|Baby Club Med: 09:00am – 17.30pm 07.30pm until 09:00pm, six days a week.
Mini Club Med:
09:00am – 21:00pm, six days a week.
|Open for a minimum of four hours a day, five days a week with some evening sessions.
If staying at a Holiday Village, clubs stay open until 23:00pm.
All clubs in Lesvos, Halkidiki, Lemnos, Sivota, Teos, Phokakia and Ortaken are available from 09.30am – 17.30pm pm four days a week and 14.30pm -10.30pm two days a week (with the exception of Hot Shots which runs from 09.30am – 17.30pm, six days a week).
Clubs in Vassiliki, Porto Heli, Kenya and Dahab are available from 9.30am – 5.30pm, six days a week.
For Starfish and Sea Urchins 7pm – 10/10.30 pm.
|Morning and/or afternoon, specific timings will be given upon arrival.||Kids Club:
Offers up to two hours of activity per day, five days a week or six days a week if you stay at a Family Club hotel.
|Everland Q Smiling Babies Club:
09:00 – 12:00
15:00 – 18:00
20:00 – 22:30 (May to Oct).
Everland Q Mini Club:
09:00 – 24:00 (May to Oct).
Everland Q Junior Club:
09:00 – 24:00 (May to Oct).
Everland Q Barteen Youth Club:
10:30 – 12:30
15:00 – 17:30
20:00 – 01:00 (May to Oct).
|Meals Available||Children’s buffet dinner every evening from 15:30pm – 18:30pm.
For the Kidz Club & Indy Club there is a dinner sitting from 19:30pm onwards.
|There are specially prepared meals for infants and children.
|This would depend on the resort. Check with staff once you arrive.||Starfish: Lunchtime is unsupervised; children will be with their parents at this time although drinks and snacks are included.
Note: please provide feeding equipment, processed baby food and formula milk.
Sea Urchin: Lunch times are supervised and healthy food is included according to board basis.
|Regular drink breaks will be available. Activities may be based around meals when parents will be with children.||Family Club: children’s buffet available.||Children’s buffet lunch, dinner and tea hours.
|Child Health Form||Parents will be given a form at the resort.||A medical certificate that proves the child is healthy and includes vaccination updates is required. This should be issued by a GP prior to departure.||Varies according to hotel.||This will be organised at the resort, they take down as much information as parents can give.||The consent form has a medical section. Parents must give all details relating to the child’s health and give consent for staff to administer any necessary medication.||Varies according to hotel.||Parents complete a form at registration advising of any allergies or medication requirements.|
|Safety Standards||Parents will be informed of all the health and safety standards at the clubs upon arrival.||Strict safety rules: a contact diary is used to keep parents informed (account of the day, time of child’s arrival and departure).
In some resorts a doctor is available for Baby Club Med and Petit Club Med.
|Varies according to hotel.||All resorts are extremely family friendly but any specific questions you may have can be sent directly to the resort prior to customer’s departure.||Parents must note their whereabouts and mobile phone number if applicable during the session their child is participating in.
Children (excluding Base group) must wear wristbands to ensure safety.
|Varies according to hotel.||EQ Turnstile:
There is a two-way turnstile gate next to the Everland Q Child Desk. The system, controlled by staff, is aimed at monitoring entrances into and exits from the EQ.
Camera and PDA System:
Parents can monitor their children throughout the day via the camera system set up in Everland Q, on the last 5 TV channels, in their rooms or anywhere in the hotel using PDA devices they can get from reception against a deposit.
Pagers are available at the reception desk against a deposit so parents can be notified when their child wants them.
|Booking||Childcare and Indy club places should be reserved at the time of booking as there are limited spaces.||Baby Club Med and Petit Club Med are an optional extra and must be booked and paid for when purchasing a holiday.
Mini Club Med does not usually incur a fee but must be booked by the responsible adult on arrival.
|Parent to speak to resort rep upon arrival to book a place in the hotels Kids Club.
Call in advance to book place in the crèche.
|The clubs can be booked online when parents are booking the holidays.||Guardians must fill out a completed consent form on arrival and hand in at the child’s first session.||Only certain hotels cater for the kids clubs, check before you go.
Bookable at the hotel upon arrival.
|Everland Q has a dedicated “Child Reception”.
Check-in procedures are performed with specially designed registration cards, every detail about the guest is written down during registration and identity badges are handed out. Families can get information about the activities of the kids club at this desk.
APH makes every effort to ensure that the information provided is accurate at the time of collection and publishing but it is provided without any kind of warranty. APH accepts no liability for any loss or damage arising from the use of the information.