The cost of calling home

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Many of us are glued to our mobiles everyday. Yet many travellers feel too scared of being overcharged to use their phone abroad. Whilst many people advocate using a holiday to switch off from the world for some that’s just not feasible or wanted.

Here to help, APH has compiled data on the mobile costs of some of the largest phone companies so that you can make that call without worrying you’re breaking the bank.

2011 Mobile Costs

(all call data is per minute and message data is per message)



02

Region Calls to UK Text to UK Receive calls Call people within the Zone Call people outside the Zone Send Picture Message Internet Data Package
Western Europe 36p 11p 11p 36p £1.79 26p £3.07 per MB
Charge Limit £40.00
Usage Limit per month 50 MB
Eastern Europe 81p 30p 52p 81p £1.79 30p £3.07 per MB
Charge limit per month £40.00
Usage limit per month 50 MB
USA and Canada 90p 26p 39p 90p £1.79 26p 6.00 per MB
Charge Limit per month £40.00
Usage Limit per month 50 MB
Asia and Pacific 60p 30p 43p 60p £1.79 26p 6.00 per MB
Charge Limit per month £40.00
Usage Limit per month 50 MB
Rest of the World £1.20 40p 85p £1.79 (£1.20 if calling within the same country) £1.79 26p 6.00 per MB
Charge Limit per month £40.00
Usage Limit per month 50 MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: o2.co.uk

(O2 updated on the 10.08.11)


Orange

Region Calls to UK Text to UK Receive calls Receive texts Call people outside the Zone Send Picture Message Receive Picture Message Internet Data Package
Republic of Ireland and Isle of Man 36.6p 10.2p 11.5p Free 38.8p 61.3p for pictures less than 49.9KB
76.6p for pictures larger than 50KB
Free £3.07 per MB
Europe 1 36.6p 10.2p 11.5p Free 71.5p 61.3p for pictures less than 49.9KB
76.6p for pictures larger than 50KB
Free £3.07 per MB
Europe 2 £1.30p 40p 70p Free £1.30p 60p for pictures less than 49.9KB
75p for pictures larger than 50KB
Free £8.00 per MB
Australia 85p 40p 70p Free 85p £1.00 for pictures less than 49.9KB
£1.50 for pictures larger than 50KB
Free £8.00 per MB
USA and Canada £1.10 40p 70p Free £1.10 £1.00 for pictures less than 49.9KB
£1.50 for pictures larger than 50KB
Free £8.00 per MB
Rest of the World 1 £1.45 50p 90o Free £1.45 £1.00 for pictures less than 49.9KB
£1.50 for pictures larger than 50KB
Free £8.00 per MB
Rest of the World 2 £1.75 50p £1.00 Free £1.75 £1.00 for pictures less than 49.9KB
£1.50 for pictures larger than 50KB
Free £8.00 per MB
Channel Islands 38p 10p 14p Free 40p 60p for pictures less than 49.9KB
75p for pictures larger than 50KB
Free £3.07 per MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: orange.co.uk

(Orange updated on the 17.08.11)


T-Mobile

Region Calls to UK Text to UK Receive calls Receive texts Call Voicemail Send Picture Message Receive Picture Message Internet Data Package
Republic of Ireland and Isle of Man 36.6p 10.2p 11.5p Free 36.6p 20.4p Free £1.53 per MB
Guernsey and Jersey 30.5p 9p 9.5p Free 30.5p 20p Free £1.50 per MB
Europe (Price Zone 2A*) 36.6p 10.2p 11.5p Free 36.6p 20.4p Free £1.53 per MB
Europe (Price Zone 2B*) 30.5p 9p 9.5p Free 30.5p 20p Free £1.50 per MB
Andorra, Faroe Islands and Switzerland £1.00 (to UK) 40p
(to non-UK) 50p
20p Free £1.00 20p Free £7.50 per MB
USA and Canada (Price Zone 4) £1.20 (to UK) 40p
(to non-UK) 50p
£1.20 Free £1.20 20p Free £7.50 per MB
Australia and New Zealand (Price Zone 5) £1.20 (to UK) 40p
(to non-UK) 50p
£1.20 Free £1.20 20p Free £7.50 per MB
Asia and Pacific (Price Zone 6*) £1.50 (to UK) 40p
(to non-UK) 50p
“2.50 Free £2.50 20p Free £7.50 per MB
Price Zone 8* £2.50 (to UK) 40p
(to non-UK) 50p
“2.50 Free £2.50 20p Free £7.50 per MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: t-mobile.co.uk

(T-mobile updated on the 16.08.11)


Virgin

Region Calls to UK Text to UK Receive calls Receive texts Send Picture Message Receive Picture Message Internet Data Package
EU 36p 11p 11p Free 40p Free £5.00 per MB
Rest of Europe 60p 25p 30p Free 40p Free £5.00 per MB
Iceland, Norway, Liechtenstein & Switzerland 36p 11p 11p Free 40p Free £5.00 per MB
Channel Islands & Isle of Man 36p 11p 11p Free 40p Free £5.00 per MB
Asia & Pacific £1.70 25p £1.25p Free 40p Free £5.00 per MB
Latin America & Caribbean £1.70 25p £1.50 Free 40p Free £5.00 per MB
Middle East and Africa £1.70 25p £1.50 Free 40p Free £5.00 per MB
Australia & New Zealand 95p 25p 80p Free 40p Free £5.00 per MB
USA & Canada £1.40 25p £1.25p Free 30p Free £5.00 per MB

(Virgin updated on the 16.08.11)

Note: Receiving voicemail messages is free of charge in the EU. Outside of the EU, the standard call charge for that region will be charged


Vodafone

Region Calls to UK Text to UK Receive calls Receive texts Send Picture Message Receive Picture Message Internet Data Package
Europe 36.6p 11p 11p Free 37p Free £2.00 a day for 25 MB
USA & Canada £1.35 35p £1 Free 37p Free £3.00 per MB for the first 5MB
£15 for every 5MB after that
Rest of the World £1.65 35p £1.30p Free 37p Free £3.00 per MB for the first 5MB
£15 for every 5MB after that

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: vodafone.co.uk

(Vodafone updated on the 17.08.11)

Note: Average cost – subject to variations in cost by specific country. Asia calls based on China (£1.65 and £1.30) and Pacific calls based on New Zealand (80p and 75p)


3 Mobile

Region Calls to UK Text to UK Receive calls Receive texts Call people within the Zone Call people outside the Zone Send Picture Message Recieve Picture Message Internet Data Package
Band 0*EU & Selected European Countries 36.6p 10.2p 11.5p Free 36.6p £1.84 (to UK) 25.5p
(to same band) 25.5p
(to outside band) 35.7p
Free £1.28 per MB
Band 0a*EU & Selected European Countries

NON VAT

30.5p 9p 9.5p Free 30.5p £1.80 (to UK) 25p
(to same band) 25p
(to outside band) 35p
Free £1.28 per MB
Band 1* £1.40 35p 99p Free £1.40 £1.40 (to UK) 25p
(to same band) 25p
(to outside band) 35p
Free £3.00 per MB*£10.00 for Canada and Croatia
Band 2*Rest of the World £2.00 35p £1.25p Free £2.00p £2.00 (to UK) 25p
(to same band) 25p
(to outside band) 35p
Free £6.00 per MB*£10 for India, Malaysia, Kenya, Oman and Thailand
Band 3* £3.00 50p £1.25p Free £3.00 £3.00 (to UK) 25p
(to same band) 25p
(to outside band) 35p
Free £6.00 per MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: three.co.uk

(3 Mobile updated on 17.08.11)




02

Region Calls to UK Text to UK Receive calls Call people in USA & Canada Call people in other countries Send Picture Message Internet Data Package
Western Europe 35p 11p 10p £1.49p £1.99 25p £3.00 per MB
Eastern Europe 35p 10p 11p £1.49p £1.99 35p £3.00 per MB
USA and Canada 99p 49p 99p £1.49 £1.99 25p 6.00 per MB
Asia and Pacific 99p 49p 99p £1.49 £1.99 25p 6.00 per MB
Rest of the World 99p 49p 99p £1.49 £1.99 25p 6.00 per MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: o2.co.uk

(O2 updated on the 10.08.11)


Orange

Region Calls to UK Text to UK Receive calls Receive texts Call people outside the Zone Send Picture Message Receive Picture Message Internet Data Package
Republic of Ireland and Isle of Man 36p 10.2p 11p Free 80p 70p for pictures less than 49.9KB
£1.00 for pictures larger than 50KB
Free £4.00 per MB
Europe 1 36p 10p 11p Free 70p 70p for pictures less than 49.9KB
£1.00 for pictures larger than 50KB
Free £4.00 per MB
Europe 2 £1.30 40p 70p Free £1.30p 70p for pictures less than 49.9KB
£1.00 for pictures larger than 50KB
Free £8.00 per MB
Australia £1.30 45p 70p Free £1.30 £1.10 for pictures less than 49.9KB
£1.65 for pictures larger than 50KB
Free £8.00 per MB
USA and Canada £1.30 45p 70p Free £1.30 £1.10 for pictures less than 49.9KB
£1.65 for pictures larger than 50KB
Free £8.00 per MB
Rest of the World 1 £1.45 50p 90p Free £1.45 £1.10 for pictures less than 49.9KB
£1.65 for pictures larger than 50KB
Free £8.00 per MB
Rest of the World 2 £1.75 50p £1.00 Free £1.75 £1.10 for pictures less than 49.9KB
£1.65 for pictures larger than 50KB
Free £8.00 per MB
Channel Islands 38p 10p 14p Free 80p 70p for pictures less than 49.9KB
£1.00 for pictures larger than 50KB
Free £4.00 per MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: orange.co.uk

(Orange updated on the 17.08.11)


T-Mobile

MessageReceive Picture MessageInternet Data Package

Region Calls to UK Text to UK Receive calls Receive texts Call Voicemail Send Picture Republic of Ireland and Isle of Man 36.6p (toUK) 10.2p
(to non-UK) 20p
11.5p Free 36.6p 20p Free £1.50 per MB Guernsey and Jersey 30.5p 9p 9.5p Free 30.5p 20p Free £1.50 per MB Europe (Price Zone 2A*) 36.6p 10p 11.5p Free 36.6p 20p Free £1.50 per MB Europe (Price Zone 2B*) 30.5p 20p 9.5p Free 30.5p 20p Free £1.50 per MB Andorra, Faroe Islands and Switzerland £1.00 (to UK) 40p
(to non-UK) 50p
20p Free £1.00 20p Free £7.50 per MB USA and Canada (Price Zone 4) £1.20 (to UK) 40p
(to nonUK) 50p
£1.20 Free £1.20 20p Free £7.50 per MB Australia and New Zealand (Price Zone 5) £1.20 (to UK) 40p
(to non-UK) 50p
£1.20 Free £1.20 20p Free £7.50 per MB Asia and Pacific (Price Zone 6*) £1.50 (to UK) 40p
(to non-UK) 50p
“1.50 Free £1.50 20p Free £7.50 per MB Price Zone 8* £2.50 (to UK) 40p
(to non-UK) 50p
“2.50 Free £2.50 20p Free £7.50 per MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: t-mobile.co.uk

(T-mobile updated on the 16.08.11)


Virgin

Region Calls to UK Text to UK Receive calls Receive texts Send Picture Message Receive Picture Message Internet Data Package
EU 36p 11p 11p Free 30p Free £5.00 per MB
Rest of Europe 95p 35p 60p Free 30p Free £5.00 per MB
Iceland, Norway, Liechtenstein & Switzerland 36p 11p 11p Free 30p Free £5.00 per MB
Channel Islands & Isle of Man 36p 11p 11p Free 30p Free £5.00 per MB
Asia & Pacific £1.70 35p 80p Free 30p Free £5.00 per MB
Latin America & Caribbean £1.70 35p 80p Free 35p Free £5.00 per MB
Middle East and Africa £1.70 35p 80p Free 30p Free £5.00 per MB
Australia & New Zealand 95p 35p 60p Free 30p Free £5.00 per MB
USA & Canada £1.40 35p 80p Free 30p Free £5.00 per MB

(Virgin updated on the 16.08.11)

Note: Receiving voicemail messages is free of charge in the EU. Outside of the EU, the standard call charge for that region will be charged


Vodafone

Region Calls to UK Text to UK Receive calls Receive texts Send Picture Message Receive Picture Message Internet Data Package
Europe 36p 11p 11p Free 36p Free £2.00 a day for 25 MB
USA & Canada £1.35 49p £1 Free 36p Free £5.00 a day for 25MB
Rest of the World £1.65 49p £1.30 Free 36p Free £5.00 a day for 25MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: vodafone.co.uk

(Vodafone updated on the 17.08.11)

Note: Average cost – subject to variations in cost by specific country. Asia calls based on China (£1.65 and £1.30) and Pacific calls based on New Zealand (80p and 75p)


3 Mobile

Region Calls to UK Text to UK Receive calls Receive texts Call people within the Zone Call people outside the Zone Send Picture Message Recieve Picture Message Internet Data Package
Band 0*EU & Selected European Countries 36.6p 10.2p 11.5p Free 36.6p £1.84 (to UK) 25.5p
(to same band) 25.5p
(to outside band) 35.7p
Free £1.28 per MB
Band 0a*
EU & Selected European Countries
NON VAT
30.5p 9p 9.5p Free 30.5p £1.80 (to UK) 25p
(to same band) 25p
(to outside band) 35p
Free £1.28 per MB
Band 1* £1.40 35p 99p Free £1.40 £1.40 (to UK) 25p
(to same band) 25p
(to outside band) 35p
Free £3.00 per MB*£10.00 for Canada and Croatia
Band 2*Rest of the World £2.00 35p £1.25p Free £2.00 £2.00 (to UK) 25p
(to same band) 25p
(to outside band) 35p
Free £6.00 per MB*£10 for India, Malaysia, Kenya, Oman and Thailand
Band 3* £3.00 50p £1.25p Free £3.00 £3.00 (to UK) 25p
(to same band) 25p
(to outside band) 35p
Free £6.00 per MB

*For a full break down of regions and what countries are included in each group for both contract and pay-as-you-go please visit: three.co.uk

(3 Mobile updated on 17.08.11)



2006 Mobile Costs

If you’re interested here are the costs for using your Mobile at a number of destinations in 2006.

APH's 2006 Advice
Airport Parking and Hotels (www.APH.com) has revealed the costs of using a mobile phone abroad to call the UK could be higher than the cost of a one-way flight*. We’ve created a handy table so that you can find out how much it would cost to call home from your holiday.
The information is designed to take the misery and often shock, out of the cost of calling from abroad on a mobile phone. Airport Parking and Hotels (www.aph.com) has revealed the most expensive network is O2 where a call from Dubai to the UK can cost pay as you go customers as much as £19.90 for a ten minute call, more than a one way flight to Bilbao with easyJet! The same call with Virgin Mobile would cost a pay as you go customer £17.00. To receive the call would cost £9.90 with O2 or £8.00 with Virgin Mobile. Beware when sending a picture text instead of a postcard as it will almost certainly cost more than the price of the card and the stamp! Orange charge £1.50 to send a picture message from the USA while Vodafone charge £4.11 per mega byte plus 36p.

Nick Caunter, Managing Director, APH said: “The table has been created to assist our customers and includes rates for five of the UK’s most popular destinations. Mobile phones are very convenient but consumers should think twice before dialling home or taking calls from a mobile phone while abroad. It is easy to rack up a large bill very quickly.” There is a great deal of confusion surrounding the cost of calling the UK while abroad. Consumers are uncertain how to guarantee they are getting the best deal. In most cases the mobile companies set fixed costs for calling from abroad however they do have preferred suppliers, Vodafone will pass on some of these savings to its customers however its minimum charges are still among some of the highest.



02

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece 85p 25p 94p Not available
Spain 85p 25p 94p Not available
France 85p 25p 94p Not available
Dubai £1.70 40p £1.65 Not available
North America £1.37 25p £1.29 Not available


Orange

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece 70p 30p 30p 75p
Spain 70p 30p 30p 75p
France 70p 30p 30p 75p
Dubai £1.30 35p 80p £1.50
North America £1.10 35p 65p £1.50


T-Mobile

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece 70p 20p 70p 20p
Spain 70p 20p 70p 20p
France 70p 20p 70p 20p
Dubai £1.40 40p £1.30 20p
North America 90p 40p 70p 20p


Virgin

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece 60p 25p 30p 30p
Spain 60p 25p 30p 30p
France 60p 25p 30p 30p
Dubai £1.00 25p 50p 30p
North America £1.00 25p 80p 30p


Vodafone

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece 75p- 99p 35p 75p 411p/mb +36p
Spain 75p- 99p 35p 75p 411p/mb +36p
France 75p- 99p 35p 75p 411p/mb +36p
Dubai £1.49- £1.69 35p £1.25 411p/mb +36p
North America £1.35- £1.49 35p 99p 411p/mb +36p




O2

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece 99p- £1.49 49p 99p Not available
Spain £1.49p 49p 99p Not available
France £1.49p 49p 99p Not available
Dubai £1.99 49p 99p Not available
North America £1.49 49p 99p Not available


Orange

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece £1.20 40p 60p £1
Spain £1.20 40p 60p £1
France £1.20 40p 60p £1
Dubai Not available Not available Not available Not available
North America £1.30 45p 70p £1.65


T-Mobile

Destination Calls to UK Text to UK Receive calls from UK Receive texts from the UK Send Picture Message
Greece £1 40p £1 20p 20p
Spain £1 40p £1 20p 20p
France £1 40p £1 20p 20p
Dubai £1.80 40p £1.80 20p 20p
North America £1.20 40p 90p 20p 20p


Virgin

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece 95p 35p 60p 30p
Spain 95p 35p 60p 30p
France 95p 35p 60p 30p
Dubai £1.70 35p 80p 30p
North America £1.40 35p 80p 30p


Vodafone

Destination Calls to UK Text to UK Receive calls from UK Send Picture Message
Greece 75p- 99p 49p 75p 411p/mb +36p
Spain 75p- 99p 49p 75p 411p/mb +36p
France 75p- 99p 49p 75p 411p/mb +36p
Dubai £1.49- £1.69 49p £1.25 411p/mb +36p
North America £1.25- £1.49 49p 99p 411p/mb +36p




02

Destination Preferred Network
Greece Cosmote, Vodafone & TIM
Spain Amena, MOVISTAR & Vodafone
France SFR, Bouygues & Orange F
Dubai Etisalat
North America Cingularwireless West, Cingularwireless East, Cingularwireless, T Mobile & Nextel

(Calls charged at a fixed rate across the preferred networks)


Orange

Destination Preferred Network
Greece Panafone Vodafone, Cosmote & STET Hellas telecom
Spain Telefonica-Movistar, Retevision mobile-Amena & Vodafone-Airtel
France Orange F, SFR & Bouygues
Dubai Etisalat
North America Powertel PCS, AT&T Wireless, Cincinnatibel Wireless, Bell South Mobility, Cingular, Cingularwireless, T Mobile & Suncom

(Calls charged at a fixed rate across the networks)


T-Mobile

Destination Preferred Network
Greece Vodafone, Cosmote & TIM
Spain Telefonica, Amena & Vodafone-Airtel
France SFR, Bouygues & Orange F
Dubai Etisalat
North America Cincinnati Bell Wireless, Cingularwireless Genesis, Cingularwireless West, Cingularwireless East, Suncom, T Mobile & TMP Corp

(Calls charged at a fixed rate across the networks)


Virgin

Destination Preferred Network
Greece Cosmote & TIM
Spain Amena, Telefonica, MOVISTAR & Vodafone
France SFR, Bouygues & Orange F
Dubai Etisalat
North America T Mobile

(Prices fixed across the preferred networks)


Vodafone

Destination Preferred Network
Greece Vodafone Greece
Spain Vodafone Spain
France SFR
Dubai No preferred network
North America No network published

(Preferred networks for lowest cost call)




APH makes every effort to ensure that the information provided is accurate at the time of collection and publishing but it is provided without any kind of warranty. APH accepts no liability for any loss or damage arising from the use of the information

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