Electronic devices phone chargers and body scanner security rules at Gatwick Airport

Flying out of the UK? Make sure you’re up to date with the latest on electronic devices and new security rules at Gatwick Airport. Here’s the must-have information to ensure you don’t miss your flight – or have expensive phones, tablets or other devices confiscated.

New rules
Electronic device requirements

Phone chargers
Can you take your power pack

Galaxy Note 7
Latest for Samsung device here

Emergency charging
Where to charge at Gatwick

Where to pack and use

Body scanners
Find all the info you need

Don't lose your device at security

Don’t lose your device at security

By its nature, airport security can be secretive with fast-moving changes as authorities react to ever-changing needs of other countries and international issues. Here’s the information you’ll need to negotiate Gatwick Airport security – and not risk losing your electronic devices.

Latest news: Samsung Galaxy Note 7 banned from US flights

Officials in the US have revealed passengers will not be able to take the Samsung Galaxy Note 7 on flights or in their luggage to and from the US from 16:00 GMT on Saturday. I

The ban applies to all flights and not just US-based airlines.

The announcement was made by the The US Department of Transportation.

An official statement says: “If passengers attempt to travel by air with their Samsung Galaxy Note7 devices, they will be denied boarding.”

Read the full statement here.

New rules at a glance

What are the new security measures:

Anyone flying from Gatwick Airport is expected to be able to show that electronic devices in their hand luggage can be switched on. This doesn’t just apply to US-bound flights, either – passengers could be asked to power-up devices on any route.

Are devices checked at ‘security’ or at the boarding gate:

Interesting question. Many airlines are stating on their websites that they have charging facilities at the gate where passengers can charge devices if they have time. When we contacted the DfT, a spokesman told us this information was not available for security reasons. The spokesman’s advice was to make sure all your devices are charged while at the airport. However, most statements from airlines suggest that it is ‘at the gate’ where you’ll need to prove the device is operational. This is important because it opens up more ‘charging’ locations.

Do the new rules apply only to passengers flying out of Gatwick Airport:

No – official guidance states that you must be able to switch on devices when ‘flying to and from the UK’.

Is it just phones and laptops:

Phones, tablets and laptops will certainly be on the list, but also devices such as MP3 players, camera equipment, electric shavers, along with hair dryers and straighteners. These are all devices that you’re allowed to carry in hand luggage.

Will I need to worry about devices in the hold:

It’s not clear and the Department for Transport has not elaborated on this. However, most devices with rechargeable batteries – such as phones, laptops and some chargers – are banned from hold luggage, so it’s best to ensure all devices can be switched on.

Which airports and destinations:

Once again, the DfT is not giving away detailed information apart from confirming the restrictions will apply to flights to and from the United States. However, the underlying advice is that all international passengers should be in a position to comply with requests to turn on devices. UK travel organisation ABTA says the DfT has advised it that the new measures will affect ‘some routes into and out of the UK’ but it’s not saying which.

What will airlines do if the device won’t switch on:

Here’s how a selection of popular airlines plan to address the problem of passengers with uncharged or broken devices.

British Airways: BA originally said that out-of-charge passengers would have to reschedule their flight but later updated this by stating they could choose to fly and have the device posted to an address of their choice. The airline will foot the bill.

Virgin Atlantic: Like British Airways, Virgin Atlantic has offered to pay for the broken or uncharged device to be posted to an address of the passenger’s choice.

Thomas Cook: The airline says that passengers would be allowed to join the flight from Gatwick Airport if they left their drained device behind, or arranged to have it forwarded on – presumably at their own cost.

Monarch and Thomson Holidays: No comment has been issued.

easyJet: The budget airline gave APH the following statement: “The safety and security of its passengers and crew is easyJet’s highest priority. The airline fully adheres to all regulations which apply to its flights.  easyJet is aware that the DfT may extend some of the new security measures but at this stage no new measures have been applied to passengers flying on easyJet flights. If that changes we will advise our passengers accordingly.”

American Airlines: The airline told Huffington Post: “Customers departing from certain European airports with electronic devices that won’t power on will be given the option to mail the device to their home or other location, discard the device, or be rebooked on a later flight at no charge.”

What if my devices aren’t charged when asked to turn them on:

Anyone who can’t turn on a device when asked could be barred from the flight, or more likely have the device confiscated.

Do I need to arrive early for my flight:

Most airlines at Gatwick say ‘no’. However, British Airways has advised passengers to arrive a little earlier than they normally would. However, Gatwick Airport is currently saying that travellers don’t need to arrive any earlier than standard times – which are as follows:

International flights:
check-in opens 4 hours prior to departure

European flights:
check-in 3 hours prior to departure

Domestic flights:
check in opens 2 hours prior to departure

Can I charge my device at the airport:

If your phone or other device is out of charge, there are options at Gatwick Airport. Read our full report later in this article.

Can I take my portable phone charger (power pack) on a plane?

battery charger advice for flying

Can you take a phone charger on a plane? We’ve the answer here

Most planes will have charging ports for phones and other devices at the seat, but you’ll still need to keep your mobile devices charged as you approach security. To make sure this is possible, many travellers take power packs – but what are the rules around these when boarding?

Do not pack you portable charger (power pack) in hold luggage: Taking your portable phone charger (power pack) on a plane is fine, but just remember to pack it in your hand luggage. Do not put them in your hold luggage as this is not permitted and could result in your luggage not being loaded.

Leave some charge in your power pack: Many airlines will still require you to prove an electrical device, such as phone or tablet, can be switched on before you can take it on board as hand luggage, so the same is likely to apply to portable phone chargers (power packs). Always ensure units contain charge as you will not be able to pack them in your hold luggage as an alternative way to carry them.

Can I pack any portable chargers in my hold luggage: The Gatwick Airport  website states that ‘Lithium batteries should be carried in your hand luggage only’, so those with ‘alternative chargers’ may be tempted to pack power packs that use solar or wind-up power in the hold. However, while these devices are charge by the likes of sun and kinetic power, most still house Lithium batteries to store the power. Pop them in your hand luggage and make sure they have power.

E-cigarettes and vaping on planes – the information you need

Where to carry your device, packing spare batteries and can you use it on the plane… all covered here.

Vaping... all you need to know

Vaping… all you need to know

With the banning of cigarettes in many indoor spaces and public areas, e-cigarettes have become increasingly popular with more than 3 million people using them in the UK alone – but how do they fit in with flying? Find out here…

Can I use my e-cigarette on the plane: The question of comparing e-cigarettes with regular tobacco products is contentious, with many commercial establishments allowing the devices to be used in an attempt to to beat the smoking bans.

This is not the case on planes. It’s very clear – you are not allowed to ‘vape’ on planes.

Where do I need to pack my e-cigarette or similar device: Anyone travelling with e-cigarettes, e-cigars, personal vaporizers and electronic nicotine delivery systems must pack the device in their hand luggage. This is because these devices often contain lithium batteries, which are not allowed in a plane’s hold – so must not be in your ‘checked’ luggage.

Can I recharge my e-cigarette or similar device when on the plane: No. You are not permitted to recharge your ‘vaping’ device while in the aircraft. This is to avoid the risk of them overheating and causing a fire risk.

Can I pack spare batteries for my e-cigarette system: Any spare batteries must be individually protected by the original unopened packaging, by insulating terminals with tape or packing each battery in a separate pouch / plastic bag.

Passengers can take no more than two individually protected spare batteries.

So it is okay to carry all rechargeable batteries in the plane: It’s fine to carry rechargeable batteries that have a Watt hour (Wh) rating of between 100 to 160 Wh. Check the battery for this rating or contact the manufacturer. If it falls outside of this range, you should contact airline to seek further advice.

Portable power packs for your phone – that don’t need charging

Getting yourself a portable power pack is a great way to ensure you’ve always got juice in your phone. However, many power packs require charging themselves – meaning they might not have power to top up your device and then get confiscated themselves. Here are some alternative charging devices that should be ready to go at all times.

Save your battery

How to increase your battery life

How to increase your battery life

While all electrical devices need to be charged, it’s likely to be smartphones that will cause most angst for travellers. So, if your power bar’s heading south at an alarming rate, here are our tips for conserving your battery power.

1: Ensure you close all apps running in the background. Despite not being in use, they’ll constantly check for updates and zap your power.

2: Turn off Wi-Fi, mobile data roaming and Bluetooth. These will continually search for connections and soak up even more power.

3: Turn off GPS. While you might not be able to locate your exact position, looking out of a window and spotting a large jet parked outside should help confirm you’re at the airport. Shutting down your GPS will save plenty of battery power.

4: Disable vibrate: It might be a great way to let you know when your phone’s ringing while it’s set to silent – but it will also take liberties with your battery. Turn it off now.

5: Dim the screen. Doing this will help reduce the amount of power needed to light your screen – giving you even more minutes of battery life. Don’t forget to disable ‘haptic’ feedback, too. This is the slight buzz when you tap the screen while writing texts, etc.

6: Enable airplane mode. Going under the radar for an hour or two at the airport will be a small price to pay for not having your phone confiscated at the gate. Airplane mode will ensure all battery power-munching connections are cut.

Emergency charging at Gatwick airport

So, you’ve arrived at Gatwick airport, had a rummage through your hand luggage and realised one of your electronic devices has a flat battery. Everything from smartphones to rechargeable hairdryers and shavers could need to be turned on as you reach the gate – otherwise they’ll face confiscation and you could even be denied your seat on the plane. Here are your options…

Chargebox kiosks at Gatwick Airport: Gatwick Airport offers ChargeBox kiosks where you can boost your smartphone’s battery as you wait to fly. The service consists of a secure locker equipped with charging leads and adaptors for most popular handsets. You can charge your device for between 30 and 90 minutes. The lockers have a unique key for added security and are located in the departures lounge of both terminals – meaing you can leave them charging as you head off and get a meal or do some shopping. Using the service costs from £1.50 for 30 minutes.
More information: Find out more about the Charge Box service here 

Speak to your airline: Several airlines are offering charging facilities at the gate. Both British Airways and Virgin Atlantic have said they will offer limited facilities – including adaptors – for its customers at the gate. Make sure you get there early.

Gatwick lounges: Charge your device in luxury, as you join the jest set and dodge the crowds ini one of Gatwick Airport’s exclusive lounges. You can enter them up to three hours before you fly, so there should be plenty of time to get a good charge in your device. Make sure you have your own leads and adaptors. Enjoy free drinks and snacks in these exclusive lounges from £16.00.

Book your place here 

Full body scanners at Gatwick Airport – Your questions answered

Get the body scanner facts here

Get the body scanner facts here

Anyone flying from Gatwick could be asked to undertake a full body scan. Being selected can be a daunting experience, so here’s all the information you need to make sure you’re fully aware of what the machine does and if you can refuse the request to be ‘scanned’.

Gatwick’s scanning system uses millimetre wave imaging technology to flag objects that could be concealed under clothing. Here are more answers to questions you might be asking

Are they safe to use:

Are they safe to use: Yes, according to Government research. Tests have concluded that the scanner is less invasive than a mobile phone or than being in the sun. It is also certified as safe for pregnant women, children and those with medical implants such as pacemakers.

Will everyone have to go inside one:

Will everyone have to go inside one: No. Passengers will go through the usual metal detector gates, but some will be picked out at random to be tested in the scanner. The exact reasons why someone gets chosen are kept secret for security reasons, but selection cannot be based on on ethnicity, origin, gender or destination of travel.

What happens when I am scanned:

What happens when I am scanned: If chosen, you will be asked to stand in the machine and assume a particular position. There might also be a request to rotate to a second position. The scan will take just a few minutes.

Will I be naked in the image:

Will I be naked in the image: No, not in any image that’ll be seen by a human. The scanner uses an Automatic Threat Recognition and Detection functionality to digitally look for possible threats. If any are detected, the scanner will display them on a ‘gingerbread man’ image for the human operator to review. He will then decide if a physical search is needed.

Are the original images stored:

Are the original images stored: The image is analysed from within the computer and will never be seen, transmitted, saved or printed.

Are children exempt from the scanner:

Are children exempt from the scanner: No. Children might also be asked to go through the body scanner.

Can I refuse to be scanned:

Can I refuse to be scanned: The Government’s Code of Conduct covering body scanners states: ‘An individual may opt out of being scanned. In this instance, the individual must either be screened by an alternative method which includes at least an enhanced hand search in private or that individual must not be permitted to enter the security restricted area, or, if applicable, he or she must be removed from it. An enhanced hand search in private must take place in a private room or an area away from the main search comb. This may involve the loosening or removal of clothing.

Where can I read the full Code of Conduct covering body scanners:

Where can I read the full Code of Conduct covering body scanners: How about you click right here



10 comments for “Electronic devices phone chargers and body scanner security rules at Gatwick Airport

  1. August 28, 2016 at 10:45 am

    If you are flying internationally you should consider a universal device that includes an array of different adapters. These are more expensive, but international power plugs often are not compatible with U.S devices. A good, universal adapter will allow you to charge your devices both on the plane and abroad.

  2. Jade-Louise
    August 27, 2016 at 3:51 pm

    Hi I’m flying to Tenerife on Monday (29th August) and my phone screen is smashed and wont turn on, the lights next to the button at the bottom turn on but the screen doesn’t, will I get my phone confiscated or can it be put in my suitcase? (I am planning on getting it fixed in Tenerife).
    Also I am taking my Tablet with me but the charger doesn’t charge it anymore (planning on buying a new one in Tenerife) does the same thing apply?

  3. BK Henderson
    April 4, 2016 at 10:00 am

    I am taking out a boxed brand new top set box in my hold luggage . do I have to inform the airline of this ?

  4. Chelsea
    August 9, 2015 at 9:38 am

    I have titanium in my body what will happen if that shows up on the body scanner?

    • Pete Barden
      August 10, 2015 at 10:27 am

      Hi – You should be fine, but taking a letter from your doctor will ensure you have no problems. Staff will deal with situations like this all the time.

  5. Sandra
    July 26, 2015 at 4:42 pm

    Can I take my Nokia charging box in my hand luggage? It doesn’t show when it’s turned on (apart from when it’s plugged into my phone and my phone says it’s charging) will it be confiscated?

  6. Nach
    May 27, 2015 at 11:11 am

    Hey I was wondering, can a hair straightener goes in?

  7. rick mills
    November 3, 2014 at 6:19 pm

    iam flying from t5 heathrowto entebbe nov 2014 2c weeks time .i intend to take two 18″lcd tvs as cabin baggage. will i need to take power/plug lead to prove it works to recurity ? thanks

    • Pete Barden
      November 5, 2014 at 10:56 am

      Hi – I’m afraid you’ll need to give the airport a ring on this. The Home Office won’t give out specific advice on security matters such as this. Contact Heathrow and have your flight details handy. Thanksl

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