Our Customers’ Favourite Airport Car Parks

Our Customers' Favourite Airport Car Parks

Every customer who books airport parking through APH, either on our website or through our call centre on 0844 871 7431, receives a customer satisfaction survey where we ask for feedback on everything from the booking process to their experience and service at the airport car park.

Here are our customer’s favourite airport car parks based on these questionnaires – we’re very proud that some of our own APH airport car parks are among them!

 

Sentinel Security Park, Leeds Bradford Airport

Convenience rating         9/10
Quality rating                   9/10
Likelihood to rebook        9/10

This off airport car park consistently achieves one of our highest customer satisfaction scores achieving an enviable nine out of 10 for convenience, quality and likelihood to rebook. Located just ½ mile from the terminal customers just need to hop on the free courtesy bus which will transfer them quickly and easily to the terminal.

“We have used Leeds /Bradford several times and have never been disappointed with the service provided”
“Dropping off the car and picking up, they were very organised, we arrived at the airport quickly and were given clear instructions of where we would be picked up. All went well and to plan, would recommend Sentinel to other people using Leeds Bradford”

Park & Fly, Newcastle Airport

Convenience rating        9/10
Quality rating                  9/10
Likelihood to rebook       9/10

Another off-airport car park, Park & Fly at Newcastle Airport is a secure car park and holds the Park Mark® Safer Parking Award.  A mini-coach transfers customers from the car park to right outside the terminal building and staff are often complimented on their helpful and professional manner, helping this car park achieve one of our highest levels of customer satisfaction for convenience, quality and likelihood to rebook.

“Nice genuine staff, very quick and efficient service. 5 star”
“The staff are always very helpful and very pleasant”
“As always prompt courteous service.”

APH Hams Hall, Birmingham Airport

Convenience rating        8/10
Quality rating                  9/10
Likelihood to rebook       9/10

Located just 15 minutes away from Birmingham Airport, APH Hams Hall operates a valet service where customers’ cars are parked for them. Transfer services run on demand to help reduce waiting times. This car park prides itself in its high level of return customers due to the helpful service and attitude of the whole APH Birmingham airport parking team.

“Quick bus service on very modern and clean coaches with helpful and friendly drivers.”
“Great value for money and a highly recommended efficient service. Would certainly recommend and use again. Many thanks.”
“Absolutely excellent service as usual.”

APH Gatwick Airport

Convenience rating        8/10
Quality rating                  9/10
Likelihood to rebook       9/10

This is where APH started life over 30 years ago – our very first APH owned and operated car park just 10-15 minutes away from Gatwick airport. With many satisfied customers, some have been using this car park for 30 years.  We think our continued focus on excellent customer service at our Gatwick airport car parks has something to do with it!

“Have used APH many times and have never been disappointed.”
“I have been using APH for a number of years. The service has always been first class and very reliable 24/7. It’s simple, they do what they say they will – I wouldn’t use any other company.”
“Always a good smoothly run operation well done!”

APH Manchester Airport

Convenience rating        8/10
Quality rating                  9/10
Likelihood to rebook       9/10

This off-airport valet parking car park is just 15 minutes away by transfer bus from Manchester Airport. Run by a family team that are often complimented on their warm professional service, this car park receives near perfect marks from customers for the quality of service and likelihood to rebook. Well done and congratulations to our Manchester airport car parking team!

“Very nice, helpful and friendly people. A great, no hassle service, with a smile.”
“Was amazing the staff helped me with my luggage on and off the bus. Staff were very helpful and very affordable price.”
“It is a pleasure to deal with your staff as they are always so helpful and cheerful.  Makes a big difference when arriving tired and a bit frazzled. Thank you.”

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